Overview
Enterprise Holdings has an exciting opportunity for a full-time Administrative Representative.
This is a great opportunity to work with a fantastic team and get experience with a well known and highly regarded company. Our environment is fun and friendly and we have a team oriented and results driven culture.
The responsibilities include providing a high level of customer service to customers, supporting their rental needs and making all transactions quick and efficient.
This position pays $16.00 / hour.
In addition to this compensation, we offer a comprehensive benefits package which includes:
- Medical, dental, and vision insurance options
- Paid vacation time
- Paid Holidays
- 401(k) with company match
- Profit sharing
- Employee discounts
The available schedule is:
- Monday through Friday 8:00am to 5:00pm
This is located at the Philadelphia International Airport – 1 Arrival Road, Philadelphia, PA 19153.
Responsibilities
- Respond appropriately to all customer inquiries and calls. Answer telephone and take messages accordingly. Direct incoming calls appropriately.
- Type reports and correspondence, copy and collate materials and receive, distribute and prepare mail.
- Provide support on special projects such as title registration, fleet maintenance, maintenance tracking on vehicles, turnback recording, etc., as required.
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns, check-ins and exit kiosk transactions
- Understand and communicate rental terms and conditions, vehicle features and other services
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old
- Must have a minimum of 2 years of customer service experience
- Must have a valid driver’s license
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must be living within a reasonable commute of no more than 30 minutes to the location listed above within 30 days of anticipated start date