Salary: $20.65 – $31.66 Hourly
Location : Waukegan, IL
Job Type: Full-Time
Job Number: 01456
Department: Chief County Assessment Office
Opening Date: 08/09/2023
Closing Date: 9/3/2023 11:59 PM Central
General Description
Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.
The general function of this position within the organization is to support the operation of the Chief County Assessment Office in their statuary role of maintaining accurate property and assessment information. Must be comfortable working with the public on tax related topics, training will be provided. Strong communication skills, strong customer service skills, comfortable with complex data entry, and with analysis of complex legal documents.
Essential Functions
- Work with homeowner property tax exemption records including processing of applications and accurate data entry, scheduling activities/appointments; creating correspondence and documents; maintaining automated and manual spreadsheets and reports.
- Work with valuation appeals, including public interaction to assist with the filing of appeals.
- Work with property transfer documents, including reading and understanding of legal descriptions and entering property transfer data accurately into the county’s central assessment system.
- Need to check and code documents as they relate to State guidelines.
- Maintain confidentiality on documents reviewed
- Answer and route phone calls
- Comfortable with working under the pressure of deadlines
- Preforms Customer Service functions to include communicating with the general public, communicating exemption information; adjusting complaints, referring customers to the proper resources, supplying low to moderately technical information and or providing answers that require interpretation of a well-defined standard and rules as set forth by the Illinois Department of Revenue’s Tax Code or the Chief County Assessment office.
- Assist with special projects.
Knowledge Skills Abilities and Education Required
- Requires High school diploma or general education degree (GED) equivalent
- Strong Analytical Skills
- Ability to follow directions
- Good Listening Skills
Education and/or Other Requirements
Requires some knowledge of modern office practices, procedures and equipment; spelling, punctuation, and grammar; PC operations and software (word processing and spreadsheet), IasWorld/Tyler Technologies system experience highly desirable.
Supplemental Information
Physical Requirements:
- Light work that involves walking, standing or sitting. May exert up to 25 pounds of force or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy
- The position requires normal visual acuity and field of vision, hearing, and speaking abilities.
Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our page to get additional information on why you should work for Lake County!
Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.
Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal opportunity employer.
The information provided is an overview of the Lake County Health Department’s benefit package which is available to full-time Health Department employees. Part-time employees (20+ hours) may be eligible on a pro-rated basis for the benefits listed.
Health Insurance: Your health and well-being are important to us. As an employee, you can choose from a variety of plans, including medical, dental and vision. Details of each of the plans are listed below:
- Medical: Lake County offers three types of medical insurance plans through BlueCross BlueShield. The Health Maintenance Option (HMO) and the Consumer Driven Health Plan (CDHP) are available to Lake County employees. All plans use Express Scripts, Lake County’s pharmacy benefit manager. Prescriptions are available through home delivery or retail pharmacy.
- Health Savings Account (HSA): The Health Savings Account (HSA) is available to participants enrolled in the Consumer Driven Health Plan (CDHP). The County contributes funds to your HSA account and employees are able to contribute additional funds (up to IRS limits) via payroll deduction The savings account may be used for qualified medical, prescription, dental, or vision expenses.
- Flexible Spending Account: Eligible employees can choose to have pre-tax dollars set aside from their paycheck to use for reimbursement of out-of-pocket health care expenses (HMO only) and/or dependent care expenses.
- Dependent Care Flexible Spending Account (DCFSA): Eligible employees can use pre-tax dollars to pay for out-of-pocket qualified day care expenses. Your dependent must be a qualified dependent under age 13, or requires care because of a physical or mental incapacity.
- Dental: Our dental insurance plan through Delta Dental offers an extensive choice of in-network providers to help minimize your out-of pocket costs.
- Vision: Superior Vision offers supplemental vision coverage for employees and their qualified dependents. With Superior Vision, you can choose from a network of retail providers and/or private practice providers.
- Medical Opt-Out Payment: Full-time regular employees who can show proof of qualified medical coverage through another source (other than Lake County, public aid, or union insurance paid by Lake County) can elect to opt out of medical insurance and receive up to $1,500 annually.
Accident, Critical Illness, Hospital Protection Insurance: Employees may purchase additional group coverage through Aflac, which pays cash benefits directly to you if you have a qualifying illness or injury. You can use the cash to help cover expenses that major medical does not-like mortgage, groceries, etc.
Employee Assistance Program: The Employee Assistance Program (EAP) provides free, confidential assistance and referrals for a wide range of personal and family issues. This includes help with stress management, depression, alcohol and other substance abuse, childcare and eldercare resources, financial and legal issues, and more.
Employee Wellness: Lake County cares about your health, and it’s important to us to provide you with the tools you need to meet your health goals. Our holistic wellness program focuses on overall employee well-being and engaging in healthy lifestyles.
Employee Immunizations: Lake County Health Department employees are welcome to receive, at no charge, annual flu, and Hepatitis B vaccinations, as well as Tuberculosis testing.
Paid Time Off: We understand that a healthy work-life balance is essential to employee satisfaction and productivity. We offer ample paid holidays, vacation time, sick and personal leave.
- Holidays: 14 paid holidays per year (10 fixed holidays & 4 floating holidays)
- Annual Paid Vacation: 2 Weeks paid vacation (with increases based on seniority)
- Paid Sick & Personal Leave: 12 Paid Sick Days Annually (one sick day for each month worked) and 3 days of personal leave each year to use at their discretion (pro-rated based on date of hire).
- Paid Parental Leave: For eligible employees, Lake County will provide up to 6 weeks of paid parental leave to employees following the birth of an employee’s child or the placement of a child with an employee in connection with adoption, legal guardianship, or foster care
Professional Growth: Your career development is important to us, and your skills and knowledge are critical to Lake County’s success. We provide our employees with in-house training and classes in a variety of areas, allowing you to enhance your skills and progress to where you want to be in your career.
- Tuition Assistance: Full-time employees who have worked for the county at least 12 months may apply for tuition reimbursement of up to $2,000 per year for courses that are related to the employee’s job duties or for a foreseeable future position.
- Student Loan Forgiveness: Student Loan Forgiveness Full-time Lake County employees may qualify for the federally administered Public Service Loan Forgiveness Program. Contact the U.S. Department of Education Federal Student Aid office for more information.
- Nurse Corps Loan Repayment Program: Loan repayment is available to Registered Nurses (RN) and Advanced Practice Registered Nurses (APRN) working in a public or private eligible Critical Shortage Facility (CSF) OR Nurse Faculty employed at an eligible school of nursing.
- The National Health Service Corps (NHSC) Loan Repayment Program (LRP) offers primary medical, dental, and mental and behavioral health care clinicians the opportunity to have their student loans repaid, while earning a competitive salary, in exchange for providing health care in urban, rural, or tribal communities with limited access to care.
- Community Behavioral Health Care Professional Loan Repayment Program: Employees working in a community mental health center at Lake County Health Department may be eligible for student loan repayment the through Illinois Student Assistance Commission. Through this program, loan repayment assistance may be received annually for up to four years to help with the repayment of an eligible educational loan(s). The amount of the assistance received is based on the applicant’s position, and can range from $2,500 to $35,000 per year. Visit the program page for more information and eligibility.
- The Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) provides loan repayment for individuals working in either a full-time substance use disorder (SUD) treatment job that involves direct patient care. Eligible Disciplines and Specialties includes providers working at STAR LRP-approved SUD treatment facilities.
A Secure Future: Lake County cares about your future financial security. We offer outstanding options for you to save for retirement, obtain life insurance, and save for your children’s college education.
- IMRF Pension Plan: Eligible Lake County employees who work at least 19.2 hours a week are automatically enrolled in the Illinois Municipal Retirement Fund (IMRF), the second largest fully-funded pension system in Illinois. Most county employees participate in the regular IMRF plan. In return, IMRF provides retirement, disability and death benefits for Lake County employees. See for more details.
- Retirement Savings Plan: Lake County employees also have the option of participating in a voluntary Deferred Compensation (457) plan administered by MissionSquare.
- Life Insurance: All full-time regular employees automatically receive life insurance equal to the amount of their annual salary, and may choose to purchase additional coverage for themselves, their spouse, and their dependent children. All IMRF-eligible employees may also purchase voluntary life insurance through the National Conference on Public Employee Retirement Systems.
- Bright Start College Savings Plan: Bright Start is a Section 529 education savings program created and administered by the State of Illinois. It allows you to save money toward your future student’s education in a Bright Start account via payroll deduction. Earnings are tax-free. When it’s time for your student to go to college, you can use the funds to pay for qualified expenses at most colleges and universities, whether in-state, out-of-state or abroad.
Employee Discounts: As a county employee, you will have access to a wide array of employee discount opportunities, including Home and Auto Insurance from MetLife, Pet Insurance from Nationwide and access to BenefitHub, which offers employee discounts on thousands of retail goods, services and entertainment.
Transit Benefit: Lake County partners with Take Care by WageWorks so employees can set aside pre-tax dollars to cover the cost of work-related public transportation and/or parking.