Salary: $32,335.00 – $34,960.00 Annually
Location : Richland County, SC
Job Type: FTE – Full-Time
Job Number: 156070
Agency: Department of Motor Vehicles
Division: Data Quality
Opening Date: 09/26/2023
Closing Date: 10/2/2023 5:00 PM Eastern
Class Code:: AA50
Position Number:: 60031861
Normal Work Schedule:: Monday – Friday (8:30 – 5:00)
Pay Band: Band 3
Hiring Range – Min.: $32,335.00
Hiring Range – Max.: $34,960.00
Opening Date: 09/26/2023
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: You must apply on-line at www.careers.sc.gov. All applications must be received by 5:00 p.m. on October 2, 2023. A resume may be included but will not be accepted or reviewed in lieu of an incomplete application. Follow the status of your application on-line. You will be notified of scheduled interviews and also the final disposition of the job. If you are having technical difficulties submitting your application on-line and need assistance, please contact 1-855-524-5627.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Are you seeking a career in public service? Do you have a passion for customer service? Then we may have the opportunity for you! The SCDMV is looking for a motivated and dedicated Titles & Registration Specialist. The team at DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future!
This position is located in the Data Quality AOS Unit, Headquarters, Blythewood, S.C.
Responsibilities of the Titles & Registration Specialist II
• Able to interprets laws, policy and procedures and use DMV Phoenix system to enter, edit, rebuild, and retrieve data for customers, courts, or law enforcement.
• Corrects customer information resulting from erroneous data entry.
• Combine/Merges customer records.
• Performs extensive research on the customer records to update the database.
• Responds to routine inquiries from customers in person or through other modes of communications, such as, telephone, email, or mail.
• Serves as a support function for the DMV field offices/BA/Developers.
• Reviews documents for accuracy and compliance. Prepares documents for scanning daily.
• Maintains appropriate tracking system for customers inquires and perform other duties as may be required by manager or supervisor.
Minimum and Additional Requirements
Minimum Qualifications
A high school diploma or equivalent.
An equivalent education and relevant experience may be accepted with prior approval.
A national criminal background check to include fingerprints must be completed prior to assuming the duties of this position to become NCIC certified.
Additional Requirements
• Extensive knowledge of Motor Vehicle laws, regulations, policies, and procedures. Ability to establish and maintain effective working relationships with agency personnel and the public.
• Ability to learn and explain policies and procedures to the DMV customers. Ability to deal effectively with internal/external customers in dissemination obtained information.
• Ability to communicate effectively both orally and in writing. Proficient in basic computer skills and experience utilizing the Remedy (Trouble Tickets) system is desired but not required.
• Ability to communicate effectively both orally and in writing.
• Employee works under general supervision; however, he/she has moderate amount of independence and discretion.
• Work in general office environment.
• May be required to work extended hours outside of the normal scheduled work week. Must be able to lift 10-15 lbs.
• The work requires sitting for prolonged periods of time and significant time spent at a computer terminal.
Preferred Qualifications
Agency Preferred
A high school diploma and two (2) years related job experience.
An equivalent education and relevant experience may be accepted with prior approval.
A national criminal background check to include fingerprints must be completed prior to assuming the duties of this position to become NCIC certified.
Additional Comments
What’s in it for you?
At the SCDMV you get to be part of exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.
The South Carolina Department of Motor Vehicles offers an exceptional benefits package for full time employees (FTE) employees.
- Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
- 15 days annual (vacation) leave per year.
- 15 days sick leave per year
- 13 paid holidays
- State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
So, what are you waiting for? Come be a part of a fast-growing, dynamic agency, and join a team that offers an opportunity for accelerated professional growth!
Additional Comments
The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
It is very important that you update your answers to both the Agency-Wide and Supplemental Questions each time you actually apply for a position. By your responses, you affirm, agree and understand that all answers are true and accurate. Any misrepresentation, falsification, or material omission of information or data may result in exclusion from further consideration or, if hired, termination of employment. I acknowledge by responding with a “yes” that I understand this statement.
- Yes
02
I acknowledge that if I am deemed eligible for this position, I must complete a Pre-Employment Hiring Assessment.
- Yes
- No
03
I acknowledge this assessment will be sent to the email address I have provided and will fully commit to the time and attention required to complete this assessment realizing that the approximate time to complete this assessment may be up to 36 minutes.
- Yes
- No
04
Do you have a high school diploma or equivalent?
- Yes
- No
05
Do you live in the Blythewood / Columbia area OR are you willing to commute if offered this position?
- Yes
- No
06
This position has a salary of $32,335.00 and is nonnegotiable. Will you accept this salary if offered this position?
- Yes
- No
07
Do you possess basic computer skills?
- Yes
- No
08
Are you physically able to sit for prolonged periods of time at a computer terminal?
- Yes
- No
09
Do you now, or have you ever, worked for the DMV or another State Agency?
- Yes, DMV
- Yes, another State Agency
- No
10
If the answer to the above question is “yes”, please include what agency, what state, what facility, what department, address/location, past reporting manager, dates of employment, job title, job responsibilities/duties, reason for leaving.(If No, put N/A)
11
In the event that a TEMPORARY position comes open in this area, would you like your application from this posting to be considered?
- Yes
- No
12
Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD Form 214 (Member Page 4) with your job application in order to qualify and claim this preference.
- Yes
- No
Required Question