Payroll Title:
BLANK AST 3 Department:
ACHD PROGRAM Hiring Pay Scale
$26.16 – $37.48 / Hour Worksite:
La Jolla Medical Center Appointment Type:
Career Appointment Percent:
50% Union:
CX Contract Total Openings:
1 Work Schedule:
Days, 20 hours per week, Monday-Friday
#123015 Adult Congenital Heart Disease Patient Coordinator
Initial Review Date: Thu 6/15/2023
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UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
UCSD Layoff from Career Appointment : Apply by 05/09/23 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants : Apply by 05/19/23. Eligible Special Selection clients should contact their Disability Counselor for assistance.
DESCRIPTION
Under the direction of the medical director, the program coordinator will work closely with Physicians, RNs and APPs to manage all administrative aspects of the congenital heart disease program. Key duties include: initial referral intake; referral tracking and management; patient registration; obtaining medical records and importing into EMR; insurance authorization; scheduling clinic visits; coordination of other tests and procedures.
The position will play an integral role in the development of this growing program, such as; assisting with the national accreditation of the program, building relationships with referring physicians’ office staff, and helping coordinate patient support groups. Incumbent is a primary point of contact for patients coming into the congenital heart disease program and will be expected to provide the highest level of service to our patients, staff, and providers. The coordinator will be a representative of UC San Diego Health and must exemplify UCSD’s core values. May perform other related duties as assigned.
MINIMUM QUALIFICATIONS
- Minimum of three (3) years of experience as an administrative/hospital assistant; two (2) years of which were in a healthcare setting.
- Basic knowledge of medical terminology.
- Proven knowledge and skill in computer software applications (specifically Microsoft Office).
- Demonstrated knowledge of surgery, procedure, and clinic scheduling and authorization.
- Must be fluent in English for both oral and written communication.
- Strong ability to interact well with all patients.
- Excellent customer service skills.
PREFERRED QUALIFICATIONS
- Bachelor’s Degree.
- Clinical office management or related experience.
- Experience with EPIC.
- Knowledge and skill in using iShare.
- Bilingual in both Spanish and English.
SPECIAL CONDITIONS
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $40,700 – $78,258 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $19.49 – $37.48
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
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Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
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To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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