Adventure Park Maintenance Lead

Salary: $24.85 – $30.51 Hourly

Location : Frisco, CO

Job Type: Year Round Full Time

Job Number: 2023-0816

Department: Recreation/Adventure Park

Opening Date: 08/16/2023

Language Pay: Fluency in Spanish is compensated based on proficiency measurement from the American Council of the Teaching of Foreign Languages structure.

Job Description
The Adventure Park Maintenance Lead is a full-time, year-round hourly position and is responsible for the daily operations of the Frisco Adventure Park. This position helps supervise tubing hill attendants, maintenance operators and emergency response personnel in the safe operation of the tubing and ski/ride hill. The responsibilities include site set up, grooming, daily operations, lift operation and overall safety of the operation. Responsible for delivering exceptional guest service through the Yurt safety video, loading and unloading lifts for both the tubing and ski/ride hill, and controlling lane entrance and egress. Coordinate and communicate with guest service staff to ensure seamless, safe and effective Adventure Park Operations. The Maintenance Lead will also assist with ski/ride hill operations, special events, guest services and other Adventure Park activities. This position ensures there are appropriate staffing levels on the tubing hill at all times and is responsible for effectively rotating staff through the different stations and ensuring staff receive the appropriate breaks. Enforces policies and procedures. This position is also responsible for the daily summer operations of the bike park and skateboard park, and the summer maintenance of the tubing hill, equipment and machinery.

Proposed Hiring Range*: $24.85 – $30.51
Full Wage Range: $24.85 – $36.18
*based on specific job experience and education

October 2023 – March 2024: Holidays, Evenings and Weekends Required.
April 2024 – September 2024: Flexible day schedule based on organization needs.
Responsibilities

• Assists Operations Supervisor and Operations Manager with daily operations of the Adventure Park and staff management.
• Monitors and maintains snow surfaces to ensure safe and consistent tubing/ski/ride conditions. Performs all duties and responsibilities associated with the Town of Frisco’s Maintenance Operator position.
• Engages in hands-on labor, in the overall maintenance of the site including but not limited to: magic carpet lift, snow guns, Bike Park, shoveling, digging, raking, irrigation, moving rocks, planting vegetation, screening, and moving dirt.
• Operates machinery, trucks, UTV, power tools, chain saws, and hand tools to effectively carry out maintenance of the Peninsula Recreation Area (PRA). Responsible for maintaining a clean and safe work area which includes but is not limited to: pump house, yurt, tough shed, and maintenance facility.
• Trail Building: Operation of heavy equipment (skid-steer, backhoe, compactor), use of trail construction tools (chainsaw, shovels, rakes, picks, Pulaski tools).
• Daily tasks may include: minimizing risks, building terrain features to meet the demands of the guests, preventative maintenance, landscaping, cleaning, inventory recording of existing PRA infrastructure, and implementing safety precautions.
• Assists Operations Supervisor and Operations Manager with hiring, training, supervising, coaching, disciplining, and evaluating staff both verbally and in writing.
• Monitors tubing hill lanes for speed and safety precautions and adjust starting position or tubing clusters as necessary. Communicates with management on corrective actions in a timely manner.
• Ensure all opening and closing procedures of Frisco Adventure Park and Day Lodge are completed.
• Communicate with management in a timely and professional manner verbally and in writing to resolve guest issues and ensure safety.
• Provide exceptional customer service to all Adventure Park guests by giving appropriate information, and directions and conducting all transactions with a smile, eye contact, and clear communication.
• Inspects Frisco Adventure Park for possible hazards and takes steps to rectify any hazards. Communicate corrective actions in a timely manner to management.
• Follow industry safety practices regarding the use of technical equipment. This includes but is not limited to, the magic carpet, snow guns, snowmobiles, snow blowers, and all other machinery.
• Remains alert and vigilant to provide instructions to guests and identify possible problems requiring the immediate stoppage of the lift. Respond to incidents or emergencies as covered in the training manual. Report all incidents to management in a timely manner.
• Maintain a high level of knowledge regarding all Adventure Park and Recreation and Culture Department programs, facilities, and services.
• Answer repetitive questions, scenarios, and tasks with professionalism, politeness, and courtesy.
• Interact with and maintain professional attitudes and relationships with guests, co-workers, and management in a positive, professional manner at all times using appropriate language and conversations.
• Inform guests of Adventure Park safety practices, operating rules, and regulations and help to enforce these rules as necessary. Also responsible for making sure guests are prepared for changing weather conditions.
• Ensure the Day Lodge facility indoors and outdoors is clean, and well-maintained; items are well stocked, displayed, and presentable to guests throughout daily operations.
• Enforces and maintains all Town of Frisco, Recreation and Culture Department, and Frisco Adventure Park policies and procedures including but not limited to grooming standards and uniform policies.
• Work in a team-based environment supporting the Adventure Park, Recreation and Culture Department, the Town of Frisco, and the initiatives of the Director and Managers.
• Enforces and utilizes on-slope communication equipment and processes to ensure appropriate communication, to ensure appropriate terrain supervision, safety response, and guest service.
• Assist in all other aspects of Frisco Adventure Park operations as necessary.
• If EMT Certified: Effectively performs all duties and responsibilities associated with the Town of Frisco’s EMT Job Description.

Other Responsibilities:

• Adheres to Town of Frisco policies, competencies, standards, and regulations including but not limited to proper attire, safety procedures, and overall professionalism.
• Ability to function and make good decisions in the absence of a supervisor.
• Communicates with Town of Frisco employees, citizens, customers and vendors in a professional, courteous and timely manner both verbally and in writing.
• Performs other job duties/responsibilities as assigned by management.
• Employees are held accountable for all duties of this job.

Requirements
List specific knowledge, skills and abilities needed for position (specify whether required or preferred):AreaCommentsRequiredPreferredEducation:

• High School Diploma or GED

X
Computer Operations:

• Microsoft Word and Excel
• POS and booking systems

XLicenses, Certifications or Accreditations:

• Valid Colorado Driver’s License – required
• Valid Colorado EMT Certification – preferred

XXPrevious Work Experience:

• 2 years of guest service experience – required
• 1 year of snow cat driving experience – preferred
• 1 year of snowmaking experience – preferred

XXPrevious Supervisory Exercised:

• 1 year in a similar environment

XLanguage Ability:

• Ability to communicate effectively in English, both verbally and in writing.

X
Decision Making Ability:

• Ability to function independently and make sound and reasonable decisions in the absence of supervisory guidance.

X
Other:

• Must be able to multitask

X

Physical DemandsWeightLIFTING: Does the job require weight to be lifted or force to be exerted? If so, how much and how often?ActivitiesOTHER PHYSICAL ACTIVITIES REQUIRED: How much on the job time is spent performing the following?Up to 10 Pounds2/3 OR MOREStanding2/3 OR MOREUp to 25 Pounds2/3 OR MOREWalking2/3 OR MOREUp to 50 Pounds2/3 OR MORESittingUP TO 1/3Up to 100 Pounds1/3 to 2/3Using hands to finger, hands to feel2/3 OR MOREMore than 100 Pounds1/3 to 2/3Reaching with hands and arms2/3 OR MORE Climb or balance1/3 to 2/3 Stoop, kneel, crouch or crawl1/3 to 2/3 Talk or hear2/3 OR MORE Taste or smell2/3 OR MORE
OTHER PHYSICAL ACTIVITIES REQUIREMENTS OR PHYSICAL DEMANDS:Indoor/Outdoor:90% outdoor – 10% indoor Hazardous Materials or Noise:N/A Holidays/Weekends/Evenings:Yes Equipment Used in Job:Magic Carpet, tubes, large and small machinery, power and hand tools, chain saws, snowmobile, utility vehicle, truck, snow cat, snow making machines and radios. Other:The position requires the ability to travel over snow and ice in challenging weather conditions as well as working outdoors in extreme weather conditions for long periods of time up to 4 hours.
Physical demands include walking up and downhill on snow and ice, lifting and carrying heavy objects, post-holing through snow, bending, shoveling, pulling

VISION: Select the specific vision requirements for this job:Close Vision: XDistance Vision: XColor Vision: XPeripheral Vision: XDepth Perception: XAbility to adjust focus: X

The Town of Frisco is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.

Full-time, year-round Benefits:

• Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of the Town of Frisco. To link to the Machine-Readable Files, please click on the URL provided:

Incentives: (note the job-type category columns for appropirate incentives):

01

How many years of supervisory experience do you have?

• No Experience
• Less than one year
• One to two years
• Two to three years
• More than three years

02

How many years of bike park maintenance experience do you have?

• No Experience
• Less than 1 year
• 1 to 2 years of experience
• 3 or more years

03

How many years of tubing hill or ski area experience do you have?

• No Experience
• Less than one year
• One to two years
• Two to three years
• More than three years

04

How many years of experience do you have snowmaking and snowcat driving?

• No Experience
• Less than one year
• One to two years
• Two to three years
• More than three years

05

How many years of grooming experience do you have?

• No Experience
• Less than one year
• One to two years
• Two to three years
• More than three years

06

What medical response certifications do you currently hold?

07

How many years of experience operating/performing maintenance on a ski lift and/or Magic Carpet do you possess?

Required Question