Adventure Park Operations Manager

Salary: $64,785.40 – $82,925.31 Annually

Location : Frisco, CO

Job Type: Year Round Full Time

Job Number: 2023-00816

Department: Recreation/Adventure Park

Opening Date: 08/16/2023

Language Pay: Fluency in Spanish is compensated based on proficiency measurement from the American Council of the Teaching of Foreign Languages structure.

Job Description
The Adventure Park Operations Manager is a full-time, year-round salaried position and is responsible for the operation and management of Frisco Adventure Park’s physical operations. Winter operations include the oversight and management of the tubing hill and the ski and ride hill. Summer operations include the oversight and management of the bike park, skateboard park, and overall site and facility maintenance and repair. Provides management, mentoring, and training of year-round and seasonal operations staff. Responsible for all-terrain operations and equipment, including snowmaking, snowcat operations, and maintenance and repair. Provides oversight, training, and staffing as needed for the Nordic grooming operations.

Proposed Hiring Range*: $64,785.40 – $82,925.31
Full Salary Range: $64,785.40 – $101,065.22
*based on specific job experience and education

October 2023 – March 2024: Holidays, Evenings and Weekends Required.
April 2024 – September 2024: Flexible day schedule based on organization needs.
Responsibilities

• Day to day management of the tubing hill, ski & ride hill, bike park, skateboard park, staff and other areas of the Frisco Adventure Park.
• Management of the snowmaking operation and grooming operations for tubing hill and Nordic center, lift operations, equipment fleet and maintenance.
• Responsible for the overall risk management of the Adventure Park including medical training and/or certification, medical response protocols, logs, documentation, etc.
• Management of bike park construction and maintenance, including minimizing risks, designing terrain features to meet the demands of the customers, achieving maximum flow between features, and implementing safety precautions.
• Engages in hands-on labor, including but not limited to shoveling, plowing, digging, raking, screening & moving dirt, moving rocks, moving snow and planting.
• Establishes, follows and enforces safety practices, operating rules and regulations at all times. Conducts various analyses and inspections of assigned facilities and equipment to ensure safety goals are met and practices followed.
• Develops, implements and follows appropriate maintenance, repair or replacement schedules. Documents and files such checks on a regular basis.
• Procures, maintains, and manages appropriate equipment and supplies needed for park operations. Tracks and follows budgetary guidelines appropriately
• Responsible for training, motivating, and evaluating of assigned personnel. Works with employees to develop short and long term goals, monitors accomplishments and provides coaching for performance improvement.
• Handles disciplinary matters and conducts periodic performance evaluations of assigned staff, subject to review and concurrence of General Manager.
• Maintains effective relationships with management, employees, citizens and guests.
• Assists General Manager in preparation of the annual Adventure Park’s operational budget.
• Establishes high standards of customer service, cleanliness, maintenance and professional service to customers, and enforces the same through equally high standards of employee conduct and performance.
• Operates heavy and light equipment, including but not limited to snowcats, snowmobiles, snowmaking equipment, machinery, etc. Works with light machinery, trucks, UTV, power tools and hand tools to carryout bike park construction and maintenance at the Frisco Adventure Park while following safety practices.
• Works directly with the Nordic and Trails Manager on the hiring and training of Nordic maintenance operators for both summer and winter operations.
• Responsible for the oversight, check logs, and maintenance schedules of snowcats, snowmobiles, toolcat, etc. Ensures equipment is working properly and communicates with PW Fleet staff as needed for routine and emergency repairs. Establishes and maintains relationships with equipment dealers and maintenance teams.
• Works in a collaborative manner with the Nordic and Trails Manager, Public Works staff, and grooming team on early season snow preparation and movement, allocation of resources, and terrain specifics. Assists with the grooming of the Nordic trails as needed and as warranted.
• Assists with the master planning of the Adventure Park including public processes, community input, stakeholder meetings, industry-specific research, etc.
• Assists with Nordic event preparation for trails, signage, and additional resources as needed
• Assists with other areas within the Recreation and Cultural Department in order to achieve Department goals, programs, events and objectives.
• Work in a team-based environment supporting the Recreation and Cultural Department, the Town of Frisco, the initiatives of the Director and General Manager, and the Public Works Department.

Other Responsibilities:

• Adheres to Town of Frisco policies, competencies, standards, and regulations including but not limited to proper attire, safety procedures, and overall professionalism.
• Ability to function and make good decisions in the absence of a supervisor.
• Communicates with Town of Frisco employees, citizens, customers and vendors in a professional, courteous and timely manner both verbally and in writing.
• Performs other job duties/responsibilities as assigned by management.
• Employees are held accountable for all duties of this job.

Requirements
List specific knowledge, skills and abilities needed for position (specify whether required or preferred):AreaCommentsRequiredPreferredEducation:

• GED or High School Diploma – required
• Bachelor’s degree in recreation management or related field is desired, or an equivalent combination of experience, knowledge and certification – preferred

XXComputer Operations:

• Computer proficiency required with previous experience with recreation software packages preferred. Microsoft Office

X
Licenses, Certifications or Accreditations:

• Valid Colorado Driver’s License – required
• EMT Certification preferred. WFR or OEC Medical Training – preferred
• CPR/AED & First Aid Certification (Provided by the Town) – required

XXPrevious Work Experience:

• Three (3) years of experience in ski area operations – required
• Snowmaking, grooming and trail experience – preferred

XXPrevious Supervisory Exercised:

• Three (3) years of increasingly responsible supervisory experience

X
Language Ability:

• Ability to communicate effectively in English, both verbally and in writing, is required

X
Decision Making Ability:

• Ability to function independently and make sound and reasonable decisions in the absence of supervisory guidance.

X
Other:

• Working knowledge of the principals, methods, materials and equipment common to tubing facilities, ski & ride hill operations, and bike park facilities.
• Excellent oral and written communications skills.
• Excellent interpersonal skills.
• Ability to anticipate problems and develop appropriate solutions.
• Ability to establish and maintain effective working relationships with customers, coworkers, concessionaires, and the general public. Working knowledge of the principals, methods, materials and equipment common to tubing facilities, ski & ride hill operations, and bike park facilities.
• Excellent oral and written communications skills.
• Excellent interpersonal skills.
• Ability to anticipate problems and develop appropriate solutions.
• Ability to establish and maintain effective working relationships with customers, coworkers, concessionaires, and the general public.

X

Physical DemandsWeightLIFTING: Does the job require weight to be lifted or force to be exerted? If so, how much and how often?ActivitiesOTHER PHYSICAL ACTIVITIES REQUIRED: How much on the job time is spent performing the following?Up to 10 Pounds2/3 OR MOREStanding2/3 OR MOREUp to 25 Pounds2/3 OR MOREWalking2/3 OR MOREUp to 50 Pounds2/3 OR MORESitting1/3 to 2/3Up to 100 Pounds1/3 to 2/3Using hands to finger, hands to feel2/3 OR MOREMore than 100 Pounds1/3 to 2/3Reaching with hands and arms2/3 OR MORE Climb or balance1/3 to 2/3 Stoop, kneel, crouch or crawlUP TO 1/3 Talk or hear2/3 OR MORE Taste or smellUP TO 1/3
OTHER PHYSICAL ACTIVITIES REQUIREMENTS OR PHYSICAL DEMANDS:Indoor/Outdoor:Work 20% indoor and 80% outdoor in all-weather conditions Hazardous Materials or Noise:Exposed to loud noises Holidays/Weekends/Evenings:Must work flexible schedule including nights, weekends, holidays and “on call” Equipment Used in Job:Snow Cat, snow making equipment, snowmobile, UTV, etc. Other:

VISION: Select the specific vision requirements for this job:Close Vision: XDistance Vision: XColor Vision: XPeripheral Vision: XDepth Perception: XAbility to adjust focus: X

The Town of Frisco is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.

Additional Information

Full-time, year-round Benefits:

• Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of the Town of Frisco. To link to the Machine-Readable Files, please click on the URL provided:

Incentives: (note the job-type category columns for appropirate incentives):

01

How many years of grooming experience do you have?

• No Experience
• Less than one year
• One to two years
• Two to three years
• More than three years

02

How many years of experience do you have snowmaking and snowcat driving?

• No Experience
• Less than one year
• One to two years
• Two to three years
• More than three years

03

How many years of tubing hill or ski area experience do you have?

• No Experience
• Less than one year
• One to two years
• Two to three years
• More than three years

04

How many years of supervisory experience do you have?

• No Experience
• Less than one year
• One to two years
• Two to three years
• More than three years

05

How many years of bike park oversight, trail building and maintenance do you have?

06

What medical response certifications do you currently hold?

07

How many years of experience operating/performing maintenance on a ski lift and/or Magic Carpet do you possess?

Required Question