Staff whose work requires or potentially could require any in-person interaction with Save the Children colleagues, partners, or beneficiaries must be fully vaccinated against COVID-19 unless otherwise required by law. Save the Children complies with federal, state, and local laws with regard to accommodations related to this policy.
Summary
The Strategy and Transformation Delivery department within the Office of the President works across the Agency to align, enable, and support the development and implementation of our strategy. We are responsible for the delivery of large and complex, transformational projects that build capacity to help our people navigate change and focus our resources on the most important work. We partner with divisions and Save the Children International (SCI/A) to advance our breakthroughs and optimize SCUS’ contribution to the movement.
The Advisor, Change Management (CM) will be responsible for managing change for Data and Digital (D&D) transformation projects to ensure successful change adoption. The successful deployment of D&D projects will result in operational efficiencies, increased marketing/fundraising, and the ability to deliver more and higher quality programs for the children we serve.
You will provide guidance and partner with leadership to develop comprehensive change management and change leadership strategies and expected benefits. You will ensure the impact of D&D change from a people, process, system, and data lens is understood, and you will help staff navigate the change. You will also be responsible for executing comprehensive change strategies and deliverables for specific projects that most significantly impact our staff. You will maintain strong stakeholder engagement and communication plans with key stakeholders to ensure they understand the future state and change benefit, impact, and deployment methodology.
What You’ll Be Doing (Essential Duties)
D&D Change Management Strategy and Change Oversight (40%)
• Ensure a D&D Change strategy is in place that supports teams to accelerate change. This will include but is not limited to a high-level D&D communications plan that threads the compelling case for change for key work, shares high-level benefits and monitors change fatigue and adoption. Also, will partner with D&D leadership to identify specific change management capacity building needs within project teams to strengthen change management muscles for all staff working on D&D projects.
• Ensure a comprehensive view of the change impact and interdependencies across D&D projects. Partner with Project Leads to identify, manage and monitor interdependencies.
• Develop a standard approach to CM for D&D projects across the lifecycle:
o Call out required vs optional CM activities and artifacts, depending upon project size
o Show intersection in with COE, UX and 3rd party implementation partners (if applicable)
o Develop plan to ensure this is consistently applied across all medium+ D&D projects
• Support D&D comms
o Delineate roles & responsibilities on comms at the project, D&D Program and overall D&D level
o Define standard approach to Savenet information sharing, including what is housed at the project-level, COE level, PMO level
Change Management and Communication for Projects (50%)
• Serve as Change Manager for complex and priority D&D transformation projects.
• Prepare and Plan for the Change for Transformation projects: Conduct stakeholder analysis, create and maintain Change Impact Assessments, create and embed compelling change story, ensure effective planning and implementation of Change Interventions, assess overall readiness, conduct training needs assessments.
• Deploy the Change for Transformation projects: Execute the change plan, monitor the overall change management progress and flag risks.
• Support in the development of staff training efforts on transformation projects to ensure sustainable uptake of new initiatives.
• Support the Post Go-Live review to understand required steps to close out the project and move to Business as Usual.
• Facilitate the engagement of relevant staff and stakeholders, encouraging a culture of taking responsibility for both resolving issues and celebrating successes.
• Ensure communications developed are fit for purpose and meet the needs of the project.
• Provide regular status reports that support effective decision making with the project, at the Management Review Group (MRG) and across the portfolio of projects, with clear escalation and decision-making.
Capacity Building (10%)
• Implement best practices and procedures in project and change management and contribute to the continuous improvement of the PMO tools.
• Train and coach staff in the methodology for Project Management, Continuous Improvement, Change Management and Accelerated Delivery and Improvement.
• As needed support Agency and Division change strategies.
Required Qualifications
• Minimum of a Bachelor Degree or equivalent experience, plus at least 5 years of relevant experience
• Proven experience leading change for complex enterprise projects, with focus on Data and Digital
• Demonstrated ability to communicate and collaborate successfully with individuals and teams at all levels, both internally and externally, managing relationships and influencing others without authority
• Proven ability to make independent decisions quickly and effectively, while determining and considering impact on project
• Professional proficiency in written and spoken English sufficient to effectively and accurately communicate with both technical and non-technical stakeholders and staff through all levels of the agency
• Professional proficiency in MS Office suite
• Demonstrated success in self-directed and outcome-oriented initiatives with a strong customer focus
• Proven success handling multiple competing priorities with successful delivery within tight timelines
• Demonstrated success in a hands-on working environment with proven story-telling, problem solving, and planning skills
• Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging
Preferred Qualifications
• Continuous Improvement experience
• Accelerated Delivery and Improvement certification
• Change Management certification
Compensation
Save the Children is offering the following salary ranges for this position, dependent on candidate location:
• Geo 1 – NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $84,150 – $94,050 base salary
• Geo 2 – Locations around the US National Labor Cost Average: Target Salary for this position is $76,500 – $85,500 base salary
• Geo 3 – Locations significantly below the US National Labor Cost Average: Target Salary for this position is $68,850 – $76,950 base salary
Actual base salary may vary based upon, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location. Employee may be eligible for an incentive program. Save the Children also offers paid vacation, accrued at least 12 days a year, depending on paygrade and length of service, paid safety and wellness leave of at least 1 day per month worked for a full time employee which is pro rata reduced for employees working less than a full time schedule, and at least 10 paid holidays a year. Employees may be eligible for additional bonus compensation. Save the Children US also offers outstanding benefits that include health, dental, vision and life insurances, short-term and long-term disability coverage, an Employee Assistance Program, a retirement savings plan with employer contribution, family leave, paid parental/adoption leave of 60 days, commuter benefits, paid caregiver leave days, 1 paid volunteer day a year, paid critical child illness leave days, dress for your day, and much more.
Why you should join the Save the Children Team…
Save the Children US offers outstanding benefits that include health, dental, vision and life insurances, short-term and long-term disability coverage, an Employee Assistance Program, 403(b), generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, dress for your day, and much more.
Click here to learn more about how Save the Children US will invest in YOU!
About Save the Children
No matter your role when you join Save the Children, each and every day you will challenge yourself to devote your skills, talent and expertise to changing the world for kids. It’s an ambitious goal, and a meaningful one no matter how you see yourself professionally: an accountant, a writer, a data analyst, a teacher, a driver, a designer, or any one of the hundreds of dozens of roles we’re looking to fill every day.
You see, Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.
Our work for children and their families requires that we commit-at every opportunity-to work together to identify and dismantle persistent systemic and structural racism, inequality, and any other forms of discrimination in this country and beyond. As an anti-racist organization, Save the Children will not tolerate discrimination in any form-in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with all people to fight for equal rights, justice, inclusion, and belonging.
We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws.
Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition, it is Save the Children’s policy to create and proactively maintain an environment that aims to prevent and deter any actions and omissions, whether deliberate or inadvertent, that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation.
Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)