Position Type:
Administration/Agency Relations Specialist
Date Posted:
5/8/2023
Location:
Organizational Development Division
AGENCY RELATIONS SPECIALIST
Location:
Tucson or Phoenix
Employee Status:
Temporary
Hours Per Week:
20
Work Calendar:
12-Month
Pay Rate:
$25.00-$35.00
CLASSIFICATION SPECIFICATION
CLASS SUMMARY
The Agency Relations Specialist would be responsible to organize the agency’s communication efforts and coordinate a cohesive communication strategy. ASDB utilizes various positions responsible for certain areas to share the agency’s progress and improvement efforts.
The Agency Relations Specialist needs exceptional public speaking and writing skills. Agency Relations Specialist is expected to be a strategic thinker with meticulous attention to detail, working well under pressure, and meeting deadlines. The Agency Relations Specialist manages all internal and external communication of the ASDB agency. Excellent interpersonal and communication skills with the ability to multi-task and adapt in a fast-paced environment are needed. To ensure success, the Agency Relations Specialist needs to be innovative, organized, and self-motivated with a keen interest in driving strategic messages to key internal and external stakeholders.
The Agency Relations Specialist is responsible for coordinating all agency communications content with other personnel on behalf of the ASDB agency which may include but not be limited to, writing press releases, developing blog posts and social media updates. They will also need to keep track of analytics, so the agency knows how well they are communicating. An Agency Relations Specialist works alongside the superintendent and assistant superintendents to effectively communicate the agency’s priorities.
TRAINING AND EXPERIENCE:
- Bachelor’s degree in communications, journalism, public relations, or a related field (essential).
- A minimum of 2 years experience in communications strategy development (essential).
- Excellent written and verbal communication skills.
- Content writing experience for all media platforms.
- Proven social media and networking expertise.
- Strategic and creative mindset.
- Meticulous attention to detail.
LICENSING/CERTIFICATION REQUIREMENTS:
- Must be able to pass FBI and State background check or Fingerprint Clearance Card as position requires by policy or Statute.
- Defensive Driver Training Program to be completed by all agency personnel that drive on State business.
- Any related certification that would promote the position is encouraged.
KNOWLEDGE OF:
- Policies, procedures, and programs of the immediate work unit
- Principles and practices of administration and management
- Highly computer literate with capability in email, MS Office, and related business and communication tools.
- Principles and practices of community engagement and public relations.
- Principles and practices of leadership, motivation, team building and conflict resolution.
- Effective public presentation methods to attract and inform a variety of audiences.
- Effective communication under crisis situations.
- Understand laws, regulations and codes; observe performance and evaluate departments and individual staff; problem solve department related issues; remember various rules and procedures; and explain and interpret policy.
- Interpret and apply department policies, procedures, rules and regulations.
DEMONSTRATED SKILL/ABILITY TO:
- Strategic and creative mindset.
- Meticulous attention to detail.
- Deploy social media, web design, and graphic/visual presentation methods.
- Works well under pressure and meets tight deadlines.
- Engaging in statistical analysis, methods and techniques.
- Analyzing situations accurately and adopting an effective course of action.
- Working independently with little direction.
- Make effective public presentations in routine and emergency situations.
- Gain cooperation through discussion, persuasion and group facilitation.
- Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
BENEFITS
Benefit eligible employees have a variety of choices for medical, dental, vision, short-term disability, supplemental and dependent life insurance. Offered plans provide exceptional value to our employees and their eligible dependents. Employees have a 31-day period from effective date of hire to elected coverage. Elected benefits could start as early as 2 weeks after hire.
Benefit eligible employees are automatically covered for basic life, non-smokers, accidental death and dismemberment and seat belt insurance.
Benefit eligible employees are automatically enrolled in the State’s retirement plan and long-term disability (LTD) program. Enrollment is mandatory and is subject to a 26-week waiting period before initial enrollment. Employees may also choose to participate in a deferred compensation program to take advantage of tax-deferred retirement investments. Benefit Options also offer Employee Self-Service, Wellness, Tuition Discount, Travel Reduction, Auto & Home Insurance and Purchase Discount Programs.
CONTACT INFORMATION
For more information contact the Recruiter at: HumanResources.Recruitment@asdb.az.gov
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting the Recruiter. Requests should be made as early as possible to allow time to arrange the accommodation.
Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.