Looking for a F&B Security Supervisor to join the San Diego Marriott Gaslamp Quarter Team. Candidate must oversee and supervise a team of 11 F&B Security Guards. The position is responsible for the safety of staff and guests and the training and enforcement of policies and procedures with staff.
WILL PRIMARILY WORK NIGHTS AND MUST HAVE OPEN AVAILABILITY TO WORK INLCUDING WEEKENDS AND HOLIDAYS.
This position is a full time hourly position and eligible for benefits. The pay is $24.00 hour.
Benefits
- Medical (Anthem, Kaiser or Simnsa)
- Dental (Aetna)
- Vision (VSP) and Life (The Hartford)
- Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
- 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
- Vacation and Sick Pay
- Free Parking at the hotel ($175 value)
- Meal allowance per 8hr shift ($10 per meal period)
- Room Discounts with any Marriott Brand Hotel (31 different brand globally)
- Additional Room Discounts for select hotels within portfolio
- Two pairs of slip resistant shoes a year
Why San Diego Marriott Gaslamp Quarter?
Are you ready to join the premiere team in the Gaslamp Quarter? We are not the Padres, but we are known as one of the best hotels in Downtown San Diego. We embody the energy and vibe that is the heart of the historic Gaslamp Quarter featuring the best views from our Award Winning rooftop bar Altitude Sky Lounge®. Located next to Petco Park, Padres game days are also filled with fun, cheer and team spirit!
Come be a part of our family and help welcome our guests to their home away from home. Making you and our guests a part of one big family. Our mission is for our hotel to be a place where our associates would love to stay and our guests would love to work!
The F&B Security Officer is responsible for upholding the Values, Mission and Vision of the Company while providing guests an experience of Brilliance. Responsibilities include maintaining high standards of service and customer care, observing and reporting, deescalate situations and enforcing the policies of the hotel, CA regulations and brand standards.
The F&B Security Supervisor will enforce, train and develop staff including:
Provides basic customer service and courtesies to enhance the guests’ stay.
-Smile and greet every guest (15/5 rule).
-Thank the guest for their business when appropriate.
-Practice proactive hospitality by anticipating their needs and being flexible in responding to them.
-Be knowledgeable about the hotel.
-Utilize the L.E.A.R.N. model to own & resolve complaints.
-Report defects in the hotel including shortages of equipment & supplies.
-Assists with maintaining cleanliness standards.
-Assists with guest problems and complaints.
-Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles and apprehends or expels person engaging in suspicious or criminal acts.
-Assists Lounge staff with controlling intoxicated guests.
-Performs other duties as developed, directed or assigned.
The San Diego Marriott Gaslamp Quarter provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The San Diego Marriott Gaslamp Quarter is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (619) 446-6032 or email Tracy Smith at hr@gaslampmarriott.com to let us know the nature of your request.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)