Analyst, CRM Analytics

At DraftKings, we’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space and are propelled by constant curiosity and diverse perspectives.

Be a part of a game-changing team.

We are searching for an Analyst who will monitor, measure, and improve the health and performance of our CRM Marketing. Through cross-functional collaboration and inventive metrics building, you will enable teams across our organization to make smarter, better, and faster decisions.

What you’ll do as an Analyst, CRM Analytics:

  • Work with a small team of CRM analysts responsible for monitoring business and customer performance for our various product verticals. Example areas include CRM campaign performance, new vertical and state launch planning, high-value customer analysis, state and sports trends, and competitive analysis.
  • Work closely with our CRM operations teams to identify areas of opportunity, align on key performance indicators, and measure performance.
  • Build and maintain a reporting suite to support critical initiatives.
  • Create high-quality presentations to communicate with key stakeholders across the business effectively.
  • Design and execute against a testing agenda to advance our overall CRM strategy.
  • Partner with operations, engineering, and data science teams to scale and automate core CRM functions.
  • Work cross-functionally across operations, promotions, product, and VIP to analyze customer behavior.

What you’ll bring:

  • 1+ years of business analytics or data science experience at a B2C company
  • Experience with SQL and Python, R, or other statistical programming languages
  • Comfortable in fast-paced, results-driven environment
  • Knowledge of statistics and hypotheses testing
  • Bachelor’s degree or equivalent in Mathematics, Statistics, Computer Science, Business Analytics, or another relevant discipline

#LI-AM1

Join Us!

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
The US base salary range for this full-time position is $73,600.00 – $110,400.00, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.

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