The Mayor’s Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to ensure that the procurement process remains fair, transparent, efficient and cost-effective.
MOCS makes it easier to do business through use of end-to-end technology tools, increases transparency by publication of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS also partners with agencies and vendors to identify areas for policy reform, resulting in ongoing process improvement to reduce administrative burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer.
MOCS team members operate in a collaborative, service-oriented environment, where flexibility and ability to achieve results are valued. Analysts perform a range of defined tasks assigned by supervisors. All MOCS analysts are expected to deliver timely and quality work products and services, participate in ongoing improvement activities, proactively deepen their knowledge of procurement and government operations, and will use modern technology software and hardware to complete daily duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external stakeholders.
The Vendor Management team is one of the central services groups at MOCS. This position provides support to vendors using the PASSPort system through the Account Request, Enrollment Review, and HHS Accelerator Prequalification processes. The Analyst is supervised by and reports to the Associate Director, Vendor Management, under the direction of the General Counsel, and with latitude for independent judgement, will perform the following job responsibilities, which include but are not limited to:
– Perform delegated and assigned tasks in of PASSPort for account requests, enrollment disclosures, and HHS Accelerator prequalification applications by individuals and companies;
– Review, analyze, and verify information associated with account requests, enrollment disclosures, and prequalification applications. Request additional information from vendors and government agencies to clarify and confirm sufficiency of disclosures;
– Communicate results of account request, prequalification application, and enrollment reviews internally through written summaries and externally to vendors through email and by phone;
– Appropriately document review and progress on activities in the PASSPort system and out of the system. As needed, record user interaction and categorical data in designated customer services platforms, e.g. JIRA;
– Communicate with stakeholders using various platforms such as email, phone and screensharing;
– Troubleshoot issues by utilizing materials, research, creative thinking and problem-solving skills;
– Determine when issues should be referred to peers or other units and/or escalated to managers;
– Identify opportunities for and assist in implementing improvements to processes and protocols;
– Contribute to the design and testing of system modifications;
– Assist team members with complex or novel issues;
– Participate in special projects, as assigned.
Minimum Qual Requirements
1. Graduation from an accredited college with a baccalaureate degree; or
2. Graduation from an accredited community college plus two years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities; or
3. A four year high school diploma or its educational equivalent plus four years of experience as described in “2” above; or
4. A satisfactory equivalent combination of education and experience.
Preferred Skills
Demonstrate competency and/or history of consistent quality performance in the following areas of responsibility:
– Meet deadlines and work independently while paying close attention to details;
– Establish relationships quickly and maximize positive team dynamics;
– Succinctly and effectively communicate verbally and in writing;
– Excellent interpersonal skills with proven ability to effectively interact with a wide variety of internal and external stakeholders;
– Proficient in MS Word, Excel and PowerPoint.
Additional Information
To best serve the City we represent, MOCS seeks individuals from a variety of backgrounds who can bring different perspectives to contribute to the work of the office. MOCS also seeks candidates who want to contribute to a work environment that values teamwork, inclusion and respect.
To Apply
External Applicants, please go to www.nyc.gov/jobs and search for Job ID#: 591304.
Current City Employees, please go to www.nyc.gov/ess and search for Job ID#: 591304.
Mayor’s Office of Contract Services is an equal opportunity employer. Mayor’s Office of Contract Services recognizes the unique skills and strengths gained through military service. Veterans and service members of the U.S. Armed Forces are strongly encouraged to apply. Special accommodations provided to applicants with disabilities. Please contact MOCS Disability Service Facilitator at disabilityaffairs@mocs.nyc.gov or 212-298-0734 only to request an accommodation. No other phone calls or personal inquiries permitted.
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Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .
Work Location
255 Greenwich Street, 9th Floor New York, NY 10007
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
POSTING DATE
08/14/2023
POST UNTIL
Until Filled
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.