Description
• Define and action analysis on operational data sets to provide strategic and tactical recommendations to multiple levels of the organization; package analysis for reports and presentations to shape strategic and operational decisions.
• Work with growth marketing to make Google Analytics work for us for both user acquisition and onboarding/retention.
• Create custom dashboards that make product and impact metrics easily available to internal stakeholders.
• Draw actionable insights from analyzing customer and product data to improve customer support experience, organizational efficiency and user happiness.
• Contribute to strategic and tactical planning around product launches.
• Develop, customize and maintain tools and dashboards to provide insights and visibility into key strategic and operational performance of the organization.
Salary and Other Compensation:
The annual salary for this position is between $130,000 and $160,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Qualifications
• BA/BS degree in Computer Science, Engineering, Economics, Business or a related degree, or equivalent practical experience.
• 4 years of experience in an analytical role such as data analytics, business intelligence, statistical modeling or consulting.
• Strong command of Microsoft Excel /Google Spreadsheets functions, including pivot tables, vlookups, conditional logic, nested statements, etc and proven ability to create executive level dashboards or reports.
• Experience using BigQuery and similar large scale database environments
• Excellent command over SQL and relational databases including writing complex queries, data transformation
• 4 years of experience usingdata visualization tools (eg Google dashboards, Data Studio, Tableau) to turn raw data into insights.
• Good statistical and analytical background and a good eye for detail
• Good written and verbal communication skills to present insights
• Can build reporting pipelines and dashboards
• Has some Salesforce experience with building reports and dashboards
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Customer Service
PL1
Required
Domain Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Online/Digital Marketing
NA
Required
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.