Animal Compliance Officer

Salary: $17.50 Hourly

Location : Boise, ID

Job Type: Full Time Regular

Job Number: 23 -06284

Department: Animal Control

Opening Date: 07/03/2023

Closing Date: 7/24/2023 12:00 PM Mountain

Summary Statement
The Office of Code Compliance and Community Resources is here to improve the quality of life in Boise’s diverse communities. Currently, the City of Boise is looking to fill the vacancy of Animal Compliance Officer.
This position:

• Serves as a sworn City officer to patrol city parks, foothills reserves, and greenbelt enforcing compliance with City and State laws governing the control, licensing, and impounding of animals
• Officers routinely interact with pet owners or the general public to gain willful code compliance and cooperation, as well as provide education on applicable codes, policies, and procedures
• Work requires the exercise of considerable discretion with guidance from procedural manuals, ordinances, and licensing conditions

Essential Functions

• Conducts regular patrols throughout city parks and surrounding foothills in various weather conditions to enforce city and state laws regarding animal control. Using a high degree of customer service, tactfully explains responsible animal ownership, laws, and ordinances to the public to gain compliance and educates violators on the impact of non-compliance. Responds to complaints, interacts with pet owners on both routine and repetitive non-compliance issues, and handle a wide range of emotional responses from impacted customers. Issues verbal warnings for the majority of violators. Exercises independent judgment and appropriate discretion in determining whether to issue written notices of violations or citations. Under specific conditions, issues citations for violations at certain sites based on department direction. Confines stray dogs in a humane manner and coordinate with shelters for impounding.
• Generates and maintains accurate documentation, records of dog owners, conversations, photographs, actions taken, and other evidence. Researches and reviews all relevant background information in support of enforcement actions. Produces case files, work records, forms, and reports. Prepares detailed investigative summaries for presentation in court. Coordinates with prosecuting attorneys and witnesses for court testimony. Attends hearings and testifies in jury or court trials.
• Provides information on laws and regulations governing the treatment, licensing, care, and control of animals to the public. Educates the public about animal issues and responsible pet ownership. Promotes a humane and caring attitude towards animals. Addresses groups and organizations on animal control-related public safety and health issues.
• Issues warnings and citations for violations of parking rules. Initiates request to tow scofflaw vehicles. Observes, assesses, and reports a wide variety of hazardous conditions, suspicious vehicles, and traffic issues. Assists police officers at accident scenes and with other police matters. Trains new employees in Code Compliance and Community Resources.
• Performs other duties as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

Requirements

• Required Knowledge, Experience, And Training
  One year of customer service experience in a compliance role, providing information to the public including reading, understanding, interpreting, and enforcing applicable administrative rules, and a high school diploma or GED, or an equivalent combination of education and/or experience.
• Basic knowledge of municipal organizations and code enforcement; laws of search and seizure; due process; the impact of code enforcement actions; responsible animal ownership; methods used in the safe, effective, and humane handling and restraint of a variety of animals, including those that are sick, injured, aggressive and/or difficult to control; methods and techniques of documentation.Ability to
• enforce animal control and licensing ordinances to assure the safety and health of citizens and animals in the City
• work all shifts, including early mornings, late evenings, weekends, and holiday
• interpret and apply codes, laws and regulations, policies and procedures of animal impound
• understand and maintain health and safety regulations
• capture, care and handle domestic animals
• remain calm and composed when confronted by angry citizens
• deal tactfully, courteously, and firmly with the public
• work independently with little direction
• the patrol area of responsibility on foot, on a bicycle, and/or with a motor vehicle during adverse weather conditions
• display an attitude of cooperation and work harmoniously with all levels of City employees and the public
• communicate effectively in the English language at a level necessary for efficient job performance
• complete assignments in a timely fashion
• understand and comply with all rules, policies, and regulations
• maintain prompt and regular attendance
• perform all essential and marginal functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation.
• Individuals must be capable of operating vehicles and/or bicycles safely, possess a valid driver’s license, and have an acceptable driving record.

  Preferred Knowledge, Experience, And Training
  Two years of code enforcement, licensing, planning, and zoning experience or similar peace officer or law enforcement capacity. Possession of certification from the National Animal Control Association is strongly desired.

  Licensing And Other Requirements

Valid driver’s license.

Special Requirements
Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Driving Record Check

Working Conditions
The physical effort characteristics and working environment described here are representatives of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 35 pounds and rarely lifting/carrying up to 50 pounds. Also, the employee is occasionally pushing/pulling up to 35 pounds and rarely pushing/pulling up to 50 pounds. Work includes the sensory ability to talk and hear. Work in this position also includes close vision, distance vision, peripheral vision, and depth perception. Employees will sit, stand, walk, run, stoop, kneel, crouch, crawl, reach, grasp, climb, and balance. Position requires hand/finger dexterity. Additional physical efforts include the ability to ride a bicycle and load and unload bikes from the van and walk trails.

Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, and in wet and humid conditions. Employees will also drive a vehicle as part of this position. May encounter aggressive people and/or dogs, traffic, various weather conditions such as heat, rain, and freezing temperatures, and various trail conditions including narrow trails, and those with rocks. Exposure to snakes, mosquitoes, and stinging insects as well as icy and muddy trails.

Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

Healthcare- ZERO premium medical coverage for you and your family:

• Low-cost dental and vision options.
• Post-employment health savings account.

Retirement and Investment Plans:

• PERSI retirement benefits
• 401(k) or 457b pre-tax investment options with employer match.
• 457b Roth after-tax investment options with no match

WellBeing Program:

• Up to $500 cash per year for participants.
• Alternative transportation incentives.

Paid Leave – City employees receive generous paid leave:

• 8 hours of vacation per month, and this increases the longer you stay with the City
• 11 paid holidays every year
• 8 hours of sick leave per month
• Six weeks Parental Leave

Life & Long Term Disability:

• Basic Life insurance at no cost to you
• Long Term Disability insurance at no cost to you

Other optional benefits:

• Pre-tax Flexible Spending Accounts
• Supplemental Life Insurance
• Supplemental Disability Insurance
• Tuition reimbursement
• Free local bus pass
• Corporate discount programs
• AFLAC
• Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.

Please visit our website for further details

01

Do you possess a valid state-issued driver’s license?

• Yes
• No

02

Do you have a high school diploma or GED?

• Yes
• No

03

Do you have one (1) year of customer service experience?

• Yes
• No

Required Question