Salary: $22.05 – $24.64 Hourly
Location : Boise, ID
Job Type: Full Time Regular
Job Number: 23 -06376
Department: Animal Control
Opening Date: 09/05/2023
Closing Date: 9/26/2023 12:00 PM Mountain
Summary Statement
The Office of Code Compliance and Community Resources is here to improve the quality of life in Boise’s diverse communities. Currently, the City of Boise is looking to fill the vacancy of Animal Compliance Suypervisor.
The Animal Compliance Supervisor supervises and provides oversight of animal compliance staff and day-to-day operations of the city’s animal compliance program. Oversees animal compliance and scooter abatement, as well as parking and abandoned vehicle compliance tasks within Boise city limits. Ensures compliance with city and state laws and ordinances. Assists with daily functions, special projects, and other administrative assignments as directed. This position works under limited supervision.
Essential Functions
- Performs the full range of duties (with appropriate managerial review), including hiring, evaluating, promoting, and assigning duties; correcting inappropriate actions or behavior through communication and coaching, initiating discipline or termination as needed; and overseeing employees or a group.
- Supervises compliance officers to ensure adequate measures are being taken to enforce local rules and laws. Assigns compliance officers’ day-to-day tasks to ensure maximum productivity and runs productivity reports. Coordinates and schedules the operation of shifts for a maximum of seven-day/week coverage. Communicates with officers about streamlining enforcement tactics. Relays citizen complaints to officers and communicates with management about complaints and resolutions to those complaints. Coordinates with the Parks & Recreation Director on compliance coverage needs for city parks, trails, and open spaces. Works with members of the public to achieve compliance and develop recommendations and solutions for corrective action. Investigates potential violations by inspecting premises and gathering evidence. Communicate with members of the public to explain findings, resolutions, and investigation outcomes. Assesses and interprets applicable city codes. Engages with the community as an ambassador and educator regarding city codes, policies, and procedures.
- Works directly with administrative and compliance team members to help best evaluate staffing resources as they relate to animal compliance and scooter abatement. Review data for reporting purposes and to ensure resources are scheduled and deployed appropriately.
- Works with the Idaho Humane Society (IHS) to coordinate training among team members with similar positions. Coordinates community outreach to educate citizens on which agency to contact for various complaints and educates about licensing requirements to increase compliance. Serves as a liaison to the IHS enforcement team to orchestrate general enforcement training and best practices on issuing tickets, writing reports, and preparing officers for court trials. Strives to create a team environment across enforcement teams to better define roles and responsibilities, and ensure compliance with the contract for city-wide enforcement
- Coordinates with Parking Services to serve as a point of contact for parking compliance officers during Saturday parking enforcement. Dispatches complaints received by the city regarding scooter placement and work with Planning and Development Services to ensure scooter fleets are compliant per Boise City Code and the micro-mobility contract
Requirements
High school diploma or equivalent and four to six years of professional or volunteer experience with care, feeding, and handling of animals in a facility that cares for animals, or an equivalent combination of education and/or experience
Working knowledge of:
- methods used in the safe, effective, and humane handling and restraint of a variety of animals, including those that are sick, injured, aggressive, and/or difficult to control
- Standard safety precautions and equipment used in animal care, control, and shelters
- physical and behavioral characteristics of different species and breeds of animals
- methods and techniques of documentation
- city governments, the criminal justice system, laws of search and seizure, due process, and the impact of code enforcement actions.
Ability to
- enforce animal control and licensing ordinances to ensure the safety and health of citizens and animals in the city
- interpret and apply codes, laws and regulations, policies and procedures of animal collection, impoundment, quarantine and disposal
- understand and maintain health and safety regulations
- capture, care and handle domestic animals
- remain calm and composed when confronted by angry citizens
- deal tactfully, courteously, and firmly with the public
- work independently with little direction
- patrol area of responsibility on foot, on a bicycle, and/or with a motor vehicle during adverse weather conditions
- operate a computer with demonstrated proficiency using contemporary and related database, word processing, and spreadsheet software applications at an appropriate level for efficient job performance
- operate a variety of investigative equipment
- autonomously apply field discretion to assess violations, develop solutions, and make decisions
- communicate with and effectively manage people of diverse backgrounds
- communicate with and effectively manage difficult people and retain a calm and professional demeanor when a resident is frustrated or angry
- read and understand complex laws and other written documents
- accurately apply mathematical computations
- verbally present or educate the public on applicable laws or codes
- maintain strict confidentiality
- communicate effectively in the English language at a level necessary for efficient job performance
- perform all essential and marginal functions as assigned by an authorized employee, supervisor, and/or manager with or without a reasonable accommodation
Individuals must be capable of operating vehicles and/or bicycles safely, possess a valid driver’s license, and have an acceptable driving record
Preferred Experience, Training, Knowledge, Skills and Certifications
- Bachelor’s degree in Criminal Justice, Public Administration and four years of compliance experience including reading, understanding, and enforcing applicable laws, codes, zoning or administrative rules
- Five years of progressively responsible experience in code compliance and enforcement and some supervisory duties
- Working knowledge of municipal codes, state statutes parking enforcement, and animal control practices
Required Certificates and Licensures
Valid state-issued driver’s license.
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 20 pounds and occasionally lifting/carrying up to 35 pounds. Also, the employee is frequently pushing/pulling up to 20 pounds and occasionally pushing/pulling up to 35 pounds. The noise level is occasionally moderate. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, runn, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures and in wet and humid conditions. Employees will also drive a vehicle as part of this position.
Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.
Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.
Healthcare- ZERO premium medical coverage for you and your family:
- Low-cost dental and vision options.
- Post-employment health savings account.
Retirement and Investment Plans:
- PERSI retirement benefits
- 401(k) or 457b pre-tax investment options with employer match.
- 457b Roth after-tax investment options with no match
WellBeing Program:
- Up to $500 cash per year for participants.
- Alternative transportation incentives.
Paid Leave – City employees receive generous paid leave:
- 8 hours of vacation per month, and this increases the longer you stay with the City
- 11 paid holidays every year
- 8 hours of sick leave per month
- Six weeks Parental Leave
Life & Long Term Disability:
- Basic Life insurance at no cost to you
- Long Term Disability insurance at no cost to you
Other optional benefits:
- Pre-tax Flexible Spending Accounts
- Supplemental Life Insurance
- Supplemental Disability Insurance
- Tuition reimbursement
- Free local bus pass
- Corporate discount programs
- AFLAC
- Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.
Please visit our website for further details
01
Do you possess a valid state-issued driver’s license?
- Yes
- No
02
Do you have a high school diploma or GED?
- Yes
- No
03
Do you have professional or volunteer experience with the care, feeding, and handling of animals in a facility that cares for animals?
- Yes
- No
Required Question