Salary : $47,433.00 – $59,292.00 Annually
Location : West Dallas, TX
Job Type: Full-time
Job Number: 48606-DAS-04
Department: Dallas Animal Services
* Org (REQUIRED): 3476 Dallas Animal Services
Opening Date: 10/17/2023
Closing Date: 10/31/2023 11:59 PM Central
Position Purpose
To coordinate the activities associated with a designated program of Dallas Animal Services through the planning, development of communications and support materials while creating relationships, reporting and metrics to further the goals of the program.
Essential Functions
1. Responsible for planning, coordinating the activities of the designated program by actively engaging staff and public to coordinate services associated with the program goals. Trains staff and volunteers on programs and initiatives.
2. Composes public information, coordinates support functions, events and materials to promote the assigned program and DAS services at events. Attends community meetings and functions.
3. Develops, coordinates and promotes strategic partnerships and educational opportunities with community partners to provide coordinated and comprehensive service delivery.
4. Designs and distributes information materials including electronic correspondence, newsletters, flyers and brochures.
5. Analyzes, maintains and monitors records and computer system to ensure accurate program information is available.
6. Develops and monitors reports to promote and meet program goals and ensures that computer system and public information and website reflect program information accurately.
7. Assists in the development of work instructions/standard operating procedures for the program.
8. Prepares letters, memorandums, and general correspondences.
9. Researches and conducts surveys of local municipalities and through national resources to identify and implement efficiencies of the program.
10. Regular, reliable and punctual attendance is an essential function of the job.
Minimum Qualifications
EDUCATION:
- High school diploma or GED
EXPERIENCE:
- Four (4) years of customer service, volunteer coordination, and/or program management and coordination experience in a non-profit organization, educational or animal-related field.
EQUIVALENCY:
- Associate degree (or higher) in business, communications or related field plus two (2) years of the required experience will meet the education and experience requirements.
OTHER REQUIREMENTS:
- Availability to work various shifts including nights, weekends & holidays
- No Animal cruelty convictions.
- No Felony drug charges.
PREFERENCES:
- Knowledge of animal behavior and body language.
- Knowledge of basic animal breed characteristics.
- Knowledge of customer service techniques to resolve problems.
- Effective oral and written communication skills.
- Ability to network through social media, in person, email, or over the phone.
- Ability to work in a fast-paced team environment.
- Ability to plan and organize operations and events to meet assigned goals.
- Ability to develop operational procedures, work schedules, and presentations.
- Ability to analyze operational and program statistics to assess effectiveness.
- Ability to collaborate with other government agencies and various community organizations.
- Ability to effectively manage volunteer team members and build volunteer-run programs
- Ability and willingness to work weekends, holidays, and various hours.
- Ability and willingness to work in inclement weather.
Supplemental Information
The salary listed on the job posting is the starting salary range; amount offered will depend upon qualifications.
For evaluation purposes, acceptable qualifying experience for all positions must
have been in a paid capacity unless noted otherwise in the minimum
qualifications for the posted position.
Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.
To view the employee benefits offered by the City of Dallas
01
In the questions that follow, you will be asked about your education, work history and/or current certifications and licenses. Answers given in this supplemental questionnaire must be able to be verified with the information provided in the Education, Work History and/or Certificates and Licenses sections of your application.Information submitted on attached documents (resumes, cover letters, etc.) WILL NOT be used to determine eligibility for this position.If you have NOT completed the application requirements, please return to the application and complete the appropriate section(s) before submitting.
- I have read and understand the above statement
02
Please select the choice below which represents your highest level of education completed.
- High school diploma or GED
- Associate degree (or higher) in business, communications or related field
- Associate degree (or higher) in any field other than those stated above
- None of the above
03
What is your combined level of customer service, volunteer coordination, and/or program management and coordination experience in a non-profit organization, educational or animal-related field?
- None
- Less than one year
- One year to less than two years
- Two years to less than three years
- Three years to less than four years
- Four years or more
04
What is your level of experience with handling animals?
- None
- Less than one year
- One year to less than two years
- Two years to less than three years
- Three years to less than four years
- Four years or more
05
Are you available to work varying shifts including weekends and holidays?
- Yes
- No
06
Have you EVER been convicted of animal cruelty?
- Yes
- No
07
Have you EVER been convicted of a drug Felony?
- Yes
- No
08
What is your level of experience in managing volunteers, teams, or employees?
- None
- Less than one year
- One year to less than two years
- Two years to less than three years
- Three years to less than four years
- Four years or more
09
What is your level of experience working with Rescue and or Foster programs?
- None
- Less than one year
- One years to less than two years
- Two years to less than three years
- Three years to less than four years
- Four years or more
10
I am NOT comfortable interacting with or handling (check all that apply).
- Small Dogs
- Large Dogs
- Pit Bull type dogs
- Cats
- I am comfortable interacting with or handling all of the above
11
Are you available to work in inclement weather conditions?
- Yes
- No
12
Are you Bilingual (English/Spanish)?
- Yes
- No
Required Question