Overview
Our Administrators are passionate individuals who think outside the box, enjoy working in a fast-paced environment, and push the envelope to support all daily operations. They responsible for new hire orientation, hiring and performance assessments of all treatment center staff, except our BCBAs. To ensure our clients schedules are being forecasted appropriately our Assistant Operations Administrators will block the schedules out a month in advance for our staff and clients. Due to our individualized 1:1 center-based services the staffing element of this role is extremely critical to ensure we have appropriate staff to be paired with our clients.
At BI we pride ourselves for always putting our clients first and want ABA advocates who will ensure our kiddos and families are receiving quality services. You will greet everyone who enters the center and communicate with staff and parents routinely, regarding schedules and client’s changing needs. You will ensure the treatment center programs and clinical services are following HIPAA compliance, including state and national standards. The Administrators work closely with our Board-Certified Behavior Analysts (BCBAs) in the evaluation and development of existing and new therapy services. Our treatment center hours of operation are Monday-Friday, 8am-6pm.
MISSION: The mission for this role is to seek influential leaders that manage daily operations, ensuring productivity and efficiency on finance/budgeting, staffing, scheduling an overall growth, in an empathetic and compassionate manner in alignment with clinical outcomes.
Outcomes:
- To maintain a center culture that provides a nurturing learning environment while overseeing the daily operations including but not limited to staffing, scheduling, meeting financial metrics and growth of facility.
- Approve all tours assigned by Intake
- Maintain clearn well-kept facility with all issues address within 24 hours
- Schedule Managemnt
- Make daily schedule adjustments as necessary
- Staffing
- Complete all new hire onboarding within the first 3 days of employment
- Review center scorecard weekly to staff appropriately
- Financial
- Confirm accurate coding daily
- Staff Development and Training
- Communication
- With parents and staff to ensure optimal performance of centers; daily, weekly, monthly
Why Choose Behavioral Innovations?
- Competitive Base Salary
- 15 days PTO + 7 paid holidays
- Medical, Dental, and Vision Benefits options
- Health and Dependent Care FSA (Flexible Spending Account)
- 401K, Voluntary Short-term Disability, Basic Life & ADD, Wellbeing Program
- Company-wide contests and prizes, rewards & recognition
- Good News Thursday – providing shout-outs and weekly updates
- Employee Discounts to health clubs, movies, concerts, and more
- Collaborative and Team-Oriented work environment
Compensation:
- $52,000/yearly
What we are looking for:
A Background with:
- Applied Behavioral Analysis (ABA)
- Operation Management
- Management of Others
- Client Management
- Billing & Expense Management
Requirements:
- Bachelor’s degree in business related field or 1-3 years of experience in a related field
- Willingness to learn – Understanding P&L, AR/AP, Billing Disputes, and Collections
- Quality Customer Service – outstanding verbal, written, and presentation skills
- Ability to handle multiple projects simultaneously while delivering continuous results
- Superior organization, prioritizing, and self-motivation skills
- Flexible with a schedule to accommodate business needs
- Must be present at the center during business hours.