The University is located in Denver, Colorado, a city known for its dynamic blend of business, innovation and world-class recreation. Denver is consistently ranked by Forbes and Kiplingers Magazine as one of the top cities for young professionals and recent college graduates. The University of Denver is a private institution founded in 1864. It serves a population of more than 5,200 undergraduate and 6,200 graduate students as a research-intensive institution. The beautiful campus is located approximately seven miles from downtown with easy access to public transportation.
With a long tradition of excellence and innovation, the Daniels College of Business prepares students to succeed in a dynamic, changing world. We are a high-achieving community of students, staff and faculty that inspires one another to think in new ways, perform at higher levels, and transform organizations and communities. Daniels is ranked among the top business schools and is the only business school in Colorado to receive rankings and recognition from BusinessWeek, the Financial Times, U.S. News & World Report and Forbes. The Daniels College of Business (DCB) offers a variety of baccalaureate, graduate, PhD and certificate programs which are detailed at https://daniels.du.edu/
Position Summary
Reporting to the Program Director, this position assists in the delivery of an excellent and seamless experience for MBA students at the Daniels College of Business. This position is responsible for providing outstanding candidate/student/alumni experiences, as well as class operations and student support. Duties include, but are not limited to, coordination of tasks, collaboration with other departments within and outside of Daniels and communication with students, faculty and staff. This role has responsibility for the integration of all MBA student experiences, where possible. The outcome of this position should ultimately be a high sense of an engaged MBA student/alumni community.
Essential Functions
Class Operations and Student Support
- Be the key student and faculty resources on class days.
- Manage Canvas for each class as appropriate, working with instructors to make sure that full use is made of LMS. File a copy of the syllabus on the R drive.
- Proofread class/professor schedule, cross-referencing with schedule archives, managing changes with Daniels’ scheduler.
- Manage book orders/purchases and library reserve system for all classes.
- Schedule and manage catering for classes and/or co-curricular programming.
- Manage student worker on class days to provide outstanding operations and student support.
Current and Prospective Student Engagement
- Write, design and distribute weekly student newsletters to ensure students are aware of critical program information, job/internship opportunities, and the wide range of activities/events available to them at Daniels.
- Develop, plan, and execute co-curricular programming throughout the academic year.
- Plan and execute quarterly networking events for all MBA students.
- Engage with incoming students to ensure smooth onboarding and minimize melt.
- Collaborate with Graduate Student Services to lead orientation/launch experience for all MBAs.
- Help manage the Cohort Leader selection process, as well as interface with Cohort Leaders to monitor the cohort experience and manage regularly scheduled Cohort Leader meetings.
- Plan and execute graduation celebration experience for all MBA students every quarter.
- Represent MBA team at college wide graduation activities.
- Lead student retention process for inactive and Leave of Absence students.
- Lead student awards process by collecting nominations from students and faculty, ordering and presenting awards.
- In partnership with Daniels Careers, actively contribute to the development of MBA career services strategy and execution.
- Understand DU support services such as Health and Counseling, Pioneers Cares, Advocacy Services (CAPE) and Title IX, and appropriately utilize these resources.
- Lead class visit program for prospective students including coordination with Graduate Admissions team to create visit registration page, communication with prospects in advance of visits, coordination with faculty and provide welcome materials to visiting prospects.
MBA Alumni Engagement
- Collaborate with the Director of Alumni Engagement and Corporate and Community Relations teams to engage alumni throughout the year through events, panels, and other efforts.
- Plan and execute networking events for MBA alumni.
- Facilitate alumni connections across programs for current and prospective MBA students.
- Lead the development and launch of a quarterly newsletter for MBA alumni.
- Coordinate with DU and Daniels alumni relations to keep alumni rosters up to date.
Team Collaboration
- Assist MBA Experientials team with development and execution of domestic and global experientials.
- Assist in managing program budget.
- Provide current student and alumni data to rankings team when requested.
- Serve on campus or college committees as requested.
- Perform other duties as assigned by the Program Director.
Knowledge, Skills, and Abilities
- Extremely accurate, detail-oriented, confidential, impartial, and objective.
- Excellent critical and analytical thinking skills.
- Excellent systems thinking and problem-solving skills, along with detailed follow-through.
- Excellent written and oral communication skills.
- Ability to organize priorities and projects.
- Strong time management and constructive problem solving skills.
- Ability to problem solve and multitask using discretion and independent judgment.
- Enthusiasm and the ability to thrive in an atmosphere of constant change and ambiguity.
- Ability to make sound and appropriate decisions under tight timelines.
- Self-awareness and willingness to learn and improve including effective and efficient cross- training and collaboration with colleagues as needed.
- Skilled at connecting and building rapport with students, faculty, and external stakeholders.
- Excellent customer service and interpersonal skills with internal and external partners.
- Proficient in Slate, Canvas, Banner, Salesforce, Zoom, Office 365, Teams, Wrike, and Qualtrics.
Required Qualifications
- Bachelor’s degree
- 3+ years of customer service/event planning/administrative experience.
- Ability to travel 2-4 times per year, including possible international travel.
- Ability to work some weekends and evenings based on program needs.
Preferred Qualifications
- 5+ years of work experience in higher education
- Master’s degree in any business, education, or related field
Working Environment
1. Standard office environment.
2. Unexpected interruptions occur often and stress level is moderate to high.
3. Noise level is quiet to moderate.
Physical Activities
1. Ability to sit in front of a computer for an extended period of time.
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.
Work Schedule
Monday – Friday, 8:00 a.m. – 4:30 p.m.
Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on October 23, 2023. Applications will be reviewed until the position is filled.
Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number:
The salary grade for the position is 9.
Salary Range:
The salary range for this position is $55,000 – $57,000.
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.
Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver .
Please include the following documents with your application:
1. Resume
2. Cover Letter
The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; Equal Pay Act; Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Workers’ Rights (“POWR”) Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver’s Non-Discrimination-Statement .
All offers of employment are contingent upon satisfactory completion of a criminal history background check.
Advertised: October 09, 2023
Applications close: