Supervisor, Special Moves

Job Details

Job Location
Irvine– Headquarters – Irvine, CA

Position Type
Full Time

Education Level
High School/G.E.D

Travel Percentage
Rarely

Job Shift
1st

Job Category
Logistics

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

Summary

The Supervisor, Special Moves position is responsible for coordination of high profile vehicle shipments from bidding process, vendor management, execution of shipments to final customer, and finishing billing process. This includes all Hyundai/Kia/Genesis auto shows, cross-shipments, damage vehicle moves, demo vehicles, new model launches, shuttles, enclosed carrier transports, stock transfers, and new OEM business accounts.

Compensation

$72,000-$85,000/Annually

Responsibilities

• Primary
  • Coordinate Special Moves and Cross-Shipments
    • Receive special move and cross-ship requests from customers and bid out moves to truck vendors
    • Negotiate pricing with truck vendors to ensure the best price available as well as the highest quality transportation vendors are used in these special moves
    • Communicate all necessary information to the billing department to guarantee all A/R is collected without delay
    • Monitor and ensure all steps in the special move process are completed in a timely manner
    • This includes all steps in ITMS, SAP, Vendor Invoicing, and Customer Billing
    • Ensure all special move requirements are met up to the customer’s standards, as well as ensuring moves are on time and damage free
    • Act as a liaison between the customer and the transportation vendors
    • Ensure all messages between parties are communicated quickly and clearly
    • Forecast transportation budgets based on historical and market trends to customers for accruals
  • Oversee Special Moves Team and Operations
    • Supervise and train special moves analysts assigned in handling all OEM accounts ensuring all shipments are executed to final delivery
    • Provide suggestions and advice for procedure/policy changes within the special moves department
• Secondary
  • Vendor Invoicing & Delivery Record Submissions
    • Audit and Process Invoices from truck and rail vendors, both manual and EDI
    • Correspond with carriers via e-mail and phone regarding correction of audit hold
    • Create Manual Billing Invoices (i.e. transportation, fuel, storage, back-up, and all others)
    • Ensure all EDI files received from vendors are received in a timely manner as well as validated for correctness
    • Troubleshoot invoicing and delivery file transmission issues with assistance of the IT Department
    • Log daily carrier VIN data and reconcile vendor invoices, then submit to Billing for payment
    • Navigate all new OEM Portals and become subject matter experts on how to use these programs
• Tertiary
  • Vehicle Logistics Projects
  • Create ad hoc reports for management when requested
  • Submit Change Requests to enhance ITMS for Vehicle Logistics (VL) Operations
  • Special project requests from management

Benefits of working at Hyundai GLOVIS America Inc.

Medical Insurance

Vision Insurance

Dental Insurance

Health Care & Dependent Care Flexible Spending Accounts (FSA)

Basic Life and AD&D as well as Short-Term & Long-Term Disability

Paid Vacation, Holidays, and Sick leave

Pet Insurance

Hospital and Critical Illness Insurance

Wellness Program and Gym Reimbursement*

401(k) with Generous Matching

Referral Bonuses*

Auto Allowance*

Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*

Discretionary Bonuses*

Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills

• Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Intermediate PC skills – Word, Excel, PowerPoint, Outlook, Database Management Systems
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources
• Processing Information Compiling, categorizing, calculating, auditing, or verifying information or data
• Communication Talking to others to convey information effectively
• Transportation Knowledge of principles and methods for moving goods by air, rail, sea, or road, including the relative costs and benefits

Education and Experience

• High School Diploma/G.E.D. Required
• 5-8 Years of Experience in Logistics, Vehicle Processing, or Supply Chain
• 1-3 Years of Experience in Supervisory/Management Position

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Sit
• Stand/walk
• Drive
• Bend/stoop
• Climb, Reach above shoulder
• Kneel/squat
• Balance, Push/Pull
• Crawl/Crouch
• Lift up to 15 lbs.
• Carry up to 15 lbs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure based in a plant manufacturing/warehouse setting.
• Ability to operate a computer, cop/fax machine
• The position is based at a plant manufacturing/warehousing environment.
• Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.