Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The Assistant General Manager- Sales & Marketing is responsible for assisting the General Manager with the efficient, professional and profitable operation of the McCormick Place complex. This individual supports the General Manager in overseeing every managerial, f/t and p/t position within the Sales, Marketing and Communications and Corporate Sales Departments.
This role will pay a salary of $130,000 to $170,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
About the Venue
McCormick Place located in downtown Chicago is the largest and most flexible convention center in North America., With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world’s largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year.
Responsibilities
- Bachelor’s degree preferred. Minimum of 10+ years of experience in event development within a concert, arena or sports venue.
- This position will have a significant responsibility for projecting and managing revenue. This proactive business leader will also be responsible for aggregating, analyzing and segmenting key data points that maximize the return on investment of our brand. i. .
- Identify, develop and evaluate sales & marketing strategy, based on knowledge of established objectives, industry trends, and market characteristics including expansion of digital channels through customer engagement.
- Develops, implements, administers, and monitors strategic sales plans for the retention of McCormick Place tradeshows and conventions and the attraction of consumer shows, meetings, corporate functions, and other short-term business.
- Acts as principal liaison with Choose Chicago to facilitate a consistent, unified marketing presentation of Convention Facilities for long-term business.
- Enhance existing sales and promotional initiatives and develop new marketing programs to maximize ROI such as third- party partnerships, new media avenues, creative new revenue streams etc.
- Develop and implement the annual sales & marketing goals, objectives, and departmental budget for sales and marketing.
- Direct the hiring and training of sales & marketing staff members and oversee their daily activities in accordance with company policy and address complaints and resolving problems as needed.
- Author, review and amend policies & procedures in conjunction with the Senior Management Team
- Author and amend contracts; authorize terms as directed by the General Manager.
- With the assistance of Director of Sales, regularly reviews published rates and actual rental revenue to make recommendations concerning pricing amounts and policies.
- Directs and assists team members in preparing and attaining future goals.
- Prepares required reports accurately and submits them on time.
- Negotiate contracts with promoters, event organizers, media and promotion partners. Create, plan and implement repeatable revenue generating concepts and processes. Interpret the venue customer experience to be measured.
- Responsible for measuring, reporting and achieving performance against agreed upon service levels and ROIs.
- Oversee creation of corporate collateral materials such as print and digital ads, promotional pieces, posters, schedules, calendars and various brochures from concept to completion.
- Oversee the development of all sales, marketing, advertising and promotional activities.
- Research, analyze and monitor industry factors so that market opportunities may be capitalized on and the effects of competitive activity may be minimized.
- Oversee Oak View Group’s advertising and promotion activities including print, electronic, and digital outlets. This includes full-cycle production including but not limited to writing all ad copy; working with outside advertising agencies on ongoing projects; working with graphic designers and printers to oversee design, layout and production of promotional materials.
- Recommend changes in basic structure and organization of sales, corporate sponsorship & marketing group to ensure the effective fulfillment of objectives assigned to it and provide the flexibility to move swiftly in relation to potential problems and opportunities.
- Provide thought leadership, data analysis, and strategic focus to our marketing communications, customer experience strategies and brand management.
- Maintain knowledge of trends/best practices and influence the business, project teams and peer groups to constantly innovate and align around an integrated strategy.
- Leverage strong research and analytical skills analyze data and inform management on key perceptions and trends to drive strong decision making.
- Other duties as assigned.
Qualifications
- Ability to work with wide array of client groups, vendors and business partners enterprise-wide. Analytical skills to forecast and identify trends and challenges using website analytics.
- Excellent verbal and written communication skills.
- Must be able to project a professional manner and appearance, and communicate effectively with clients, senior management, staff and the general public.
- Digital expertise with various channels including website optimization, social media, and data acquisition. Demonstrated proficiency in Microsoft Office applications and word processing, spreadsheets, database, presentation, graphic design, PowerPoint and Internet software.
- An entrepreneurial spirit and an internal motivation that inspires others to think more and do more. Creativity skills that inspire brand loyalty.
- Innovator with increasing per caps and generating profitability. A passion for building success that can be measured with data. A results-driven leader who thinks in terms of ROI.
- Demonstrated experience influencing peers and leadership teams. Ability to operationalize a strategy.
- Flexible skill set that can be applied across a variety of relationships/situations.
- Familiarity with the latest trends, technologies and methodologies in convention sales, ticket sales, graphic design, web design, production, etc.
- Willingness to travel as needed.
- Education and Experience:
- Bachelor’s Degree or better from an accredited college or university with major coursework in marketing, public relations, business administration or other related field.
- Minimum of 10 years of increasingly responsible experience in sales and/or marketing required, preferably with a fast-paced arena, theater, convention center, amphitheater, performing arts facility or other multi-purpose public assembly facility.
- Minimum of 6 years of direct supervisory experience at the Manager/Supervisor level. Experience with budgeting.
- Experience in contract implementation, including facility use license agreements, technical riders, service agreements, and event management desired.
- Proficiency with media buying and promotions.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.