Assistant Manager Edinborough Park & Edina Aquatic Center

Salary: $76,533.53 – $95,667.26 Annually

Location : Edinborough Park 7700 York Avenue South Edina, MN

Job Type: Regular Full-Time

Job Number: 202200150

Department: Parks & Recreation

Opening Date: 08/28/2023

Closing Date: 9/11/2023 4:00 PM Central

Position Description

The Assistant General Manager – Edinborough Park and Aquatic Center is responsible for assisting the management of facility operations including scheduling staff and facilities, program administration, marketing, coordinating and supervising all aspects of guest services, concessions, special events, group rentals, birthday parties, and all other events, at Edinborough Park and the Edina Aquatic Center. The Assistant General Manager serves as the General Manager in his/her absence. The Assistant General Manager supervises approximately 15-20 year-round part-time employees at Edinborough Park and 30-40 seasonal employees at the Edina Aquatic Center.

Essential Functions
Assists with the management of Facility Operations.

1. Coordinates and supervises all aspects of guest service, concessions and events at Edinborough Park and the Edina Aquatic Center.
2. Assists the Park General Manager in developing and implementing facility plans and policies to maximize Park usage for the general public, and for special events and birthday parties.
3. Schedules and coordinates all facility rentals including groups, clubs, special events, entertainment and ongoing pool rentals.
4. Provides information to and handles concerns, suggestions from Park guests and the general public via telephone, email, mail or in-person.
5. Manages Civic Rec software, point of sale, messaging, membership communication and invoicing.
6. Purchases and orders materials, supplies and services.
7. Assumes duties of Birthday Party Coordinator and General Manager as required.
8. Assumes other duties and special projects as assigned.

Using independent judgement provides supervision and leadership to Facility part-time staff under the span of control.

1. Participates in decisions on matters of hiring, transfer, suspension, recall, promotion, discharge, assignment, reward, adjusting grievances, or disciplining employees under the span of control.
2. Selects, on-boards, trains, and evaluates part-time employees at each facility.
3. Conducts ongoing feedback, coaching and mentoring.
4. Develops orientation and training content materials and schedule.
5. Encourages employee growth and development by providing or encouraging learning opportunities.
6. Assesses staff development needs and directs the provision of staff training.
7. Participates in decisions regarding the content of jobs and the number of staff within the functional areas under the span of control.

Assists in managing the Department budget.

1. Assists in preparing requests for annual funding and presents requests to decision makers for approval.
2. Reviews year-to-date spending reports and monitors performance against plan making comments or recommending adjustments as necessary.
3. Approves expenditures for purposes and amounts that are within the budget and within the authorized approval limits of the job.
4. Negotiates with vendors and works to ensure the most cost effective alternatives are identified when planning expenditures.

Performs Accounting Functions

1. Processes information to send to payroll.
2. Develops and maintains financial records of Park rentals and concession operations, completes daily deposits, and maintains safe change funds.

Communicates courteously and professionally and maintains working relationships with others in carrying out job functions.

1. Represents the City to the community, Park guests, vendors, and the general public.
2. Communicates with others relating to work assignments and progress of work or to convey information about conditions or work related needs.

Maintains professional competence and stays abreast of trends, marketplace comparables and innovations.

1. Attends training, conferences and meetings and reviews relevant literature.

Qualifications
Minimum Qualifications
The job requires a Bachelor’s degree in Recreation or related field with three years hiring, supervising, managing part-time staff and customer service experience, or equivalent. A valid driver’s license or evidence of mobility is also required. This position is a high mobility position and spends a majority of its time moving about the facility.

Desired Qualifications
Experience in developing and implementing facility plans, policies and procedures, facility management software (scheduling point-of-sale, etc.) and marketing, advertising, and social media are desirable. Aquatic experience, large scale multi-purpose recreation facility oversight and/or multi-facility oversight is desired.

Supplemental Information
Knowledge, Skills and Abilities Required for Successful Job Performance:

• Knowledge of governmental policies and procedures;
• Knowledge of general accounting practices sufficient to create and manage a department budget;
• The ability to perform work requiring a high degree of concentration and judgment in interpreting practices and procedures to solve problems;
• The ability to provide leadership to and motivate employees;
• The ability to work independently and to prioritize work requests;
• The ability to negotiate contracts with guests and vendors;
• Knowledge of and ability to operate standard office software sufficient to manipulate data, draft reports and maintain records;
• Verbal and written communication skills sufficient to effectively present information and respond to questions from a wide variety of audiences and draft reports, communications and marketing materials, and reading comprehension skills sufficient to read, understand and interpret varied work-related materials;
• Demonstrates the desired standard of conduct and work performance including confidentiality and privacy requirements of the department;
• Interpersonal skills sufficient to exchange and/or convey information, receive work direction, and maintain effective working relationships.

Physical and Mental Requirements:
Physical effort is light for the majority of work, with lifting or carrying limited to 50 pounds intermittently. Approximately 50% of work is performed while standing or walking, including periods of time where standing is required while staffing the guest services desk and concession stand. Report preparation and writing at times requires extended use of a keyboard. Work interruptions are frequent.

Working Conditions:
Most work is performed in an indoors environment. Noise levels may be high, and the job may involve dealing with and calming individuals who are emotionally charged over an issue.

Some requirements in this job description may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to modification to reasonably accommodate individuals with disabilities.
Requirements are representative of minimum levels of knowledge, skills, and experience required. To perform this job successfully, the worker must possess the abilities and aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. The City retains the discretion to add duties or change the duties of this job at any time.

Following is general information on benefits offered with the City of Edina. Individual benefits may vary slightly depending on the specific position, full or part-time status or union contract.

Payroll:
Wage or salary is paid bi-weekly. Pay periods end on Friday with checks for that pay period being issued on the following Friday.

Retirement:
All public employees are currently mandated by the State to participate in the Public Employees Retirement Association (PERA). 6.5% of the employee’s gross wage or salary is matched with a 7.5% contribution from the City. PERA plus Social Security benefits make up the coordinated retirement program.

Some Police and Fire employees are mandated to participate in PERA at a rate of 11.8% of their gross wage or salary, matched by 17.70% contribution by the City.

Benefits:
All full-time employees are given a set benefit dollar amount each year that is used for benefits. For the year of 2023, the City will make a monthly contribution of $1,060 – $2,130/month, depending on the chosen medical plan. In addition, dependent health coverage, supplemental life insurance coverage, short-term disability coverage, dental coverage, and vision coverage are available. You can also elect to contribute to the health care flexible spending account and/or the dependent care flexible spending account. All coverage with the exception of the life insurance and long-term disability insurance are paid pre-tax, saving you federal and state tax dollars.

Health Partners health insurance plans are offered for single or family coverage.

All insurance coverage takes effect the 1st of the month following date of employment.

Vacation:
Paid vacation is available to all regular full time employees and is accrued at the following rates.

Years of Employment Days per Year

0 to 5 years 10 days
6 to 10 years 15 days
11 years 16 days
12 years 17 days
13 years 18 days
14 years 19 days
15 years 20 days

Sick Leave:
Sick leave is available for regular full time employees and is accrued at a rate of one day per month.

01

Do you have a Bachelor’s degree or higher in Recreation or a related field?

• Yes
• No

02

What best describes your level of education?

• I do not have a High School Diploma or GED
• High School Diploma or GED
• Two Year Associates Degree
• Bachelor’s Degree
• Master’s Degree

03

Do you have at least three years’ supervisory experience of full-time or part-time staff?

• Yes
• No

04

If you answered yes to the previous question, please describe your supervisory experience.

05

Do you have at least three years of related customer service experience?

• Yes
• No

06

If you answered yes to the previous question, please describe any related customer service experience you may have.

07

Do you have a valid Driver’s License?

• Yes
• No

08

How many years of full-time managing recreation programs and facilities experience do you have? (20 hours per week for two years = 1 year of full-time).

• Less than one year of experience
• At least one year, but less than three years of experience
• More than three years of experience
• No Experience

09

Please describe any Facility Management Software experience you may have (i.e. scheduling, point-of-sale, etc.).

10

Please check all boxes that apply to any Accounting functions you may have experience in.

• Money Handling
• Bank Deposits
• Payroll/Timecard Functions
• Managing or Preparing Budgets
• Purchasing

11

Do you have any Concession Stand experience?

• Yes
• No

12

If you answered yes to the previous question, please describe any Concession Stand experience you may have (inventory, purchasing, selling, managing and staffing of concession stand, etc.) otherwise state no experience.

13

Do you have experience managing multiple facilities? Please state yes or no. If yes, please list the facilities.

14

Do you have experience managing Aquatic Facilities?

• Yes
• No

15

If you answered yes to the previous question, please describe any Aquatic Facility experience you have, otherwise, state no experience.

16

Do you have any experience managing Indoor Play Parks?

• Yes
• No

17

If you answered yes to the previous question, please describe any Indoor Play Park experience you may have, otherwise, state no experience.

18

Please describe any Marketing, Advertising, or Promoting experience you may have?

19

Please describe your experience preparing or coordinating special events. Please provide specific examples, including what types of events and what were your specific duties and responsibilities.

20

Do you have any Municipal work experience?

• Yes
• No

21

Which type of veteran’s preference points did you apply for?

• I did not request veteran’s preference point.
• Veteran or Spouse of Deceased Veteran
• Disabled Veteran or Spouse of a Disabled Veteran

Required Question