ASSISTANT VENUES MANAGER

Salary: $65,395.20 Annually

Location : City of Miami, FL

Job Type: Full-Time

Job Number: 6061-20230605-ORIG

Department: Real Estate and Asset Management

Opening Date: 06/05/2023

Closing Date: 6/16/2023 5:00 PM Eastern

Nature of Work

This is a responsible administrative and supervisory position assisting the Venues Manager with the management and operation of City of Miami venues and their associated facilities which are available for lease and rental. An employee in this classification is responsible for promoting the availability of assigned City venues and accepting and processing requests for their use.

Work involves responsibility for assisting in the management of City venues and supervising the operations and maintenance of assigned City venues. Supervision is exercised over subordinate full time and part-time personnel. This position involves extensive contact with prospective clients, organizations, vendors, and the general public. Responsibilities include but are not limited to providing information and fielding questions about City venues and discussing availability and pricing with prospective venue users. The Assistant Venues Manager shall ensure efficient and profitable operations and maximize the potential of assigned facilities. General supervision is received from the Venues Manager or his/her designee. However, considerable latitude and independence is exercised in the performance of administrative and supervisory responsibilities over the operations and maintenance of the venues.

Essential Functions

Oversees the daily operations of assigned City venues.

Supervises the care and maintenance of venues. Oversees venue operations, programs, staff, contractors, and facilities to maximize venue usage and profitability.

Implements and reports on the annual venues business plan including all facility operating budgets, marketing plans, customer service improvements programs, staffing plan, etc.

Ensures effective control of revenues, expenses, and operating results, and takes corrective action to guarantee achievement of venues operating objectives.

Provides detailed monthly and annual reports on business activities, financial results, and key statistical data.

Responds to information requested by internal and external auditors.

Ensures billing and collections procedures and policies are followed; implements rental rate structures, terms and conditions of Use Agreements, and related user fees.

Assists with the development and implementation of a strategic and aggressive marketing campaign to attract tourists, organized groups, and the general public to utilize the venues to ensure continued business growth. Assists with preparing promotional and informational materials for assigned venues.

Assists in identifying, applying, and monitoring the process for grant opportunities.

Promotes harmonious and equitable relationships between clients/users and the City of Miami.

Implements and maintains system and processes that effectively provide all venues customers, tenants, and contractors with the highest level of professionalism and customer service.

Ensures that proper written records are maintained on venues activities, incidents, revenues, deposits, insurance requirements, etc.

Ensures policies, rules and regulations, ordinances and City procedures are followed.

Ensures all property and assets are maintained, monitored, and presented in a manner that is in keeping with the department standards.

Stays abreast of current trends, rates, and issues in venues operations and rentals.

Exercises general supervision over assigned personnel and operations; trains staff on policies and procedures.

Conducts regular performance reviews and staff meetings.

Conforms to all venues policies and procedures, ensuring that all staff conduct their duties in the same manner.

Attends meetings, as required.

Performs other related duties as required.

Minimum Requirements

• Bachelor’s Degree in Public Administration, Business Administration, or a closely related field.
• Four (4) years experience in the management and operations of an auditorium, theater, large hospitality industry complex, or other similar facility involving promotion and scheduling of events and extensive public contact.
• One (1) year of related supervisory experience is also required.
• A valid Driver’s License from any state (Equivalent to a State of Florida Class E) may be utilized upon application, (See “Note and Documentation Sections” below).

OR

• Equivalent combination of education and experience beyond a high school diploma or its equivalent and one (1) year of the above mentioned required experience.

SPECIAL NOTE:

Must be willing to work flexible days and hours, including weekends, holidays, evenings, and nights.

Documentation Requirements
Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.

ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.

THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:

1. Proof education in the form of Bachelor’s degree (or transcripts) in Public Administration, Business Administration or a closely related field or higher from an accredited college or university. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diploma/degrees are not accepted. If degree/diploma does not reflect the academic major on its face, transcripts indicating degree completion must be submitted. Audit/Academic reports are not accepted as substitutions for college transcripts.
2. Translations of diploma/degrees are not accepted. If degree/diploma does not reflect the academic major on its face, transcripts indicating degree completion must be submitted. Audit/Academic reports are not accepted as substitutions for college transcripts.
   • To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: copy of high school diploma, or equivalent, OR any higher accredited degree such as an Associate’s, Bachelor’s, Master’s degree or higher.
3. A valid Driver’s License from any state (Equivalent to a State of Florida (Class E) may be utilized upon application, however prior to appointment a State of Florida Driver’s License (Class E or higher) must be presented to the Department of Human Resources and must be maintained valid throughout employment.

*Approved Credential Evaluation Agencies:
Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:

• An accredited four-year college or university in the United States, OR
• A current member of the OR
• A current member of the OR
• A recognized Professional Organization

For additional list of approved credential evaluation agencies visit the

It is the applicant’s responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified.

Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application.

It is the applicant’s responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.

Applicants must provide a valid email address in order to receive notification of eligibility.

Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran’s preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (Member 4) and the applicable FDVA- Veteran’s Preference Certification Form(s) in accordance with rule 55A-7.013 – Documentation of Preference Claim, must be submitted with the employment application.

FDVA Certification Forms: Please complete the applicable Veterans’ Preference Certification Form(s). Form(s) must be uploaded with your employment application along with acceptable proof of veterans’ preference.

Form VP1:
Form VP2:
FORM VP3:

election Preference for City Residents: In accordance with APM 2-02, applicants for classified positions who are City of Miami residents and new hires will receive preference in selection from interview ranking bands provided that any two (2) of the following documents are submitted with the employment application and again at time of interview:

A. Utility bill dated within 60 days of the date of submission
B. Valid Florida Driver License or State-issued I.D.
C. Property Tax Statement dated within 1 year of the date of submission
D. Properly executed valid lease agreement
E. Homestead Exemption dated within 1 year of the date of submission
F. Motor Vehicle Registration dated within 90 days of the date of submission
G. Official school records or transcripts, dated within 90 days of the date of submission
H. W-2 (or 1099) Tax Form dated within 1 year of the date of submission

City of Miami residents are granted selection preference over non-City of Miami residents within the same ranking band resulting from an interview process.

Selection Preference: Selection preference within the same ranking band resulting from an interview process will be granted in the following order: 1) preference eligible veterans, 2) active City of Miami employees, 3) City of Miami residents, 4) all others.

OPEN/NON-COMPETITIVE

• Medical insurance
• Paid leave
• Life Insurance
• Defined benefit pension plan
• Options for deferred comp, credit union membership, and supplemental life insurance

01

Have you attached and uploaded proof of education in form of official/unofficial transcripts, college diploma or foreign education evaluations, (if applicable) by American colleges, universities, or a NACES approved transcript evaluation service, which determine reciprocity to education in the United States which verifies your graduation as specified in the job announcement? Your diploma or transcripts MUST be uploaded with your application before the closing date. If not, please be aware that your application will be deemed ineligible.

• Yes
• No

02

Have you attached a copy of a valid driver license, (Equivalent to a State of Florida Class E, may be utilized upon application) as required in the posting? If not, please be aware that your application will be deemed in eligible.

• Yes
• No

03

If applicable, to receive Veteran’s Preference, have you attached and uploaded all final DD-214 forms, (either “Member #2” or “Member #4”), and ALL DOD letters of disability determination to this application?

• Yes
• No

04

I understand that I will not be able to submit the required documentation after the recruitment closing date.

• I understand that my employment application will be deemed ineligible unless the required supporting documentation is scanned, uploaded and attached to the electronic application at the same exact time of submission.

Required Question