Position Title
Associate Director of Residence Life for Operations and Facilities
The Opportunity
The Associate Director of Residence Life for Operations and Facilities (AD) is responsible for managing the Department’s operational functions and facilities management, maintaining the inventory control system, including residential furniture and building maintenance projects. The AD provides leadership, strategic planning, and oversight of daily housing operations in support of custodial services, facilities management, security and building planning. This position develops readiness efforts for new and existing buildings for occupancy and is also responsible for coordinating large-scale purchases, and project planning. The AD collaborates with various campus departments such as Facilities Management and Design and Capital planning, represents Residence Life on building projects and provides administrative leadership to the department in various ways, including supervision of key positions. This position has primary responsibility for coordinating efforts for all facilities needs and initiatives within the department, communicating information to stakeholders and campus partners, as well as general operations.
The Associate Director of Residence Life for Operations and Facilities is a highly visible member of the university community who interacts across divisional lines and works collaboratively with many segments of the university through education, consultation, advisement and referral. The Office of Residence Life at Colorado School of Mines supports a range of living environments from traditional residence halls and Fraternity and Sorority houses to apartments housing undergraduate, graduate students and families. We oversee over 33 buildings and house 2500+ students and is currently growing. The department values teamwork and collaboration and is committed to diversity, inclusion, and social justice. For more on this division and the work they do, please visit https://www.mines.edu/residence-life/ .
Responsibilities
Housing Facilities Operations and Management
- With the Executive Director of Residence Life and Auxiliary Services, lead the development and implementation of operational strategies including immediate, short-term, and long-term planning to ensure all residential facilities meet the needs of students and the department of Facilities Management.
- Serve on the Residence Life Leadership team responsible for supporting the overall mission and direction for the department of 15 full time employees and housing 2500+ students.
- Work closely with Residence Life Coordinators to support day-to-day operations, resolve building-related issues, respond to facility emergencies, and ensure routine maintenance plans are achieved.
- Oversee all inventory owned by Residence Life in all Residence Life buildings and maintains schedules for maintenance and purchasing.
- Act as the representative for Residence Life on all Owner/Architect/Contractor meetings during construction and act as a contributor to design processes.
- Direct contingency plans for the scheduled maintenance and replacement of interior finishes, carpet, and materials in collaboration with Facilities Management.
- Collaborate across campus to plan for and oversee move-in and move-out of all residential areas.
- Oversee facilities management module using ERez Life software to ensure procedures around facilities management are followed.
- Collaborate with internal and external constituents to plan for all the operational scheduling of summer school and internship housing.
- Work with internal and external partners, staff and students to create residential enhancement proposals and manage the implementation of approved plans, protocols and programs. Manage and direct all functions related to security in the residence halls including electronic key box access, security cameras, and desk operations.
- Respond to emergency and crisis situations that pertain to students and Residence Halls and Apartment Housing facilities.
- Serve as a backup on-call to the Residence Life Coordinators as a part of an on-call rotation for emergencies and follow-up for the Residence Life Office. Situations usually occur on campus on evenings and weekends, as well as during the typical workday.
- Assist the Executive Director in various projects, communications and reports, and attend various meetings on their behalf regarding Facilities Management and Capital Planning & Construction projects as well as student emergencies.
- Manage analysis and reports on the quality and assurance on all work orders related to all housing areas. Work closely with Residence Life Coordinators and Facilities Management staff on work order issues.
Budget & Fiscal Management
- In coordination with the Executive Director, determine the distribution of the allocated funds for the Residence Life and Housing department.
- Assure that the internal budget management strategy of funding and revenues will continuously provide the necessary resources to accomplish Housing and Residence Life goals and mission, within policies and expectations of Finance and Administration.
- Make decisions on budget management strategy and practice for facilities and maintenance of residential buildings.
- Plan and track all housing allocated funds throughout the fiscal year.
- Oversee and verify accounting or budget, ensure problems are addressed and if it is necessary to consult with campus partners to find solutions.
- Ensure existing and new reports are executed, new ones are designed, and customized as needed. The sources for the reports are: StarRez, Banner system, Cognos system, individual Excel reports, and other data extracted from various fiscal documents. This would include database spreadsheets and report generating skills.
Collaboration and Supervision
- Oversee the housing operations of the organization, including overseeing the occupancy management and office operations.
- Supervise the 3-5 key roles in the Residence Life Department that all contribute to the management of operations for all housing facilities.
- Hire, train, supervise, advise, and evaluate a team of student staff to support the efforts of maintaining inventory, planning for summer housing and supporting overall operations efforts.
- Handle emergency and crisis situations that pertain to students living within Residence Life housing. Serve as the back-up on call to the Residence Life Coordinators in the on-call rotation for the Residence Life.
- Participate in all Residence Life programs, orientation programs and campus specialty weekends. This could include meeting with students to plan and/or attend events on campus on evenings and weekends, as well as during the typical workday.
- Work with Mines Sustainability Coordinator to maintain sustainable practices and education within Residence Life Housing and sit on the Sustainability Committee.
- Provide direction and support for the technology functions within Residence Life including the Housing Management System (Starrez), Banner, and technology support for the department.
- Serve as an administrator of the Starrez Housing software system, monitor the system functions, help with problems, and facilitate contact with the vendor.
- Partner with access services and Blastercard to collaborate on security and access measures
- Negotiate new purchases and manage the software upgrades with input from Assistant Director for Occupancy Management.
Qualifications
Associates degree is required. A Bachelor’s or Master’s degree in education, management, or related field in addition to experience is preferred, and we recognize that facilities and operations expertise is often gained through experience, not formal education.
Progressively responsible professional experience in housing administration and residential facilities is required.
Successful knowledge of and experience with planning, organizing, and managing facilities and/or construction, custodial services, building repair and maintenance, security and safety issues, business operations, budgets, and staff is preferred. Experience managing the workflow in a fast-paced office environment with tact and diplomacy. The position requires:
- Demonstrated ability to relate to individuals and groups with widely varying backgrounds, perspectives, education, and skills
- Demonstrated experience with the use of technology, including database management, in support of the business functions in a client centered setting
- Budget development and management experience
- Experience using sound judgment and high standards in terms of framing work through the lens of student learning and development (i.e., attitude, quality of work, organization and attention to detail, and ability to handle confidential information and material with discretion).
- Strong interpersonal and communication skills, both written and verbal.
- Technical experience and demonstrated skill with software such as Starrez, Banner, and other software related to the management housing and finance
- Demonstrated commitment to student learning and engagement
- Demonstrated skills in problem solving, crisis intervention, planning, and staff development.
About Mines & Golden, CO
When the world looks for answers, the world looks to Mines. Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines’ scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 38 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2023).
Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.
At the same time, Mines faculty members are pushing their fields in new directions, whether that’s manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 “Very High Activity” research institution by Carnegie, a notable feat for any university but particularly one of our size.
That size – roughly 7,000 undergraduate and graduate students – also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.
Community Alliance groups bring together employees for professional development, networking, cultural awareness and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus – nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.
And don’t get us started on our hometown. We are located in the heart of Golden, Colorado –with its charming historic downtown and nearby hiking trails – and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.
Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers? Are you an individual who values a diverse and inclusive community, where our different perspectives, experiences and cultures enrich the educational and work experience?
Look to Mines.
Equal Opportunity
Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.
Mines’ commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.
Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.
Pay Range
$75,000 – $86,000
Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.
Total Rewards
Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:
– Fully paid health and dental premiums
– Generous sick/vacation time
– 13 paid holidays per year – including a week-long winter break for entire campus
– Fully vested retirement plan on first day of employment, with generous employer contribution
– Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
– Free RTD Ecopass
All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the on-campus Recreation Center (fitness classes and training, swimming pool and more), equipment rentals through the Outdoor Rec Center, the Colorado State Employee Assistance Program (CSEAP), and backup child and elder care. Coming soon is an on-campus daycare center. For more information about benefits at Mines, go to mines.edu/human-resources/benefits.