About the role
Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With a strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.
The Associate Director, ERC Patient Services Advisor will support effective management of risks presented by Patient Support strategies across all US therapeutic areas and products, and Novartis Patient Assistance Foundation (NPAF) through collaborative development of risk-based monitoring plans and review of business requirements documents (BRDs) related to patient support programs to ensure implementation of patient support programs is in compliance with applicable Novartis policies, procedures and CIA requirements. The Associate Director, ERC Patient Support Advisor will provide clear, timely and accurate ERC guidance, including the ‘why’ to Patient Support teams. The ideal candidate is passionate about both enabling compliant patient support programs and Patient Support strategies and ensuring ERC guidance to Patient Support teams is clear and actionable.
Your responsibilities will include, but are not limited to:
• Collaborate with Patient Support teams to develop and implement risk-based monitoring plans and review of business requirements documents (BRDs) related to patient support programs to ensure implementation of patient support programs is in compliance with applicable Novartis policies, procedures and CIA requirements.
• Execute strategies to integrate clear and actionable ERC guidance into patient support programs, Patient Support operations and training strategies across US therapeutic areas and products, including NPAF activities.
• Collaborate with Patient Support stakeholders (e.g. serve on Patient Services Governance processes) to ensure execution of Patient Support strategies is in compliance with applicable Novartis policies, procedures and CIA requirements.
• Be a knowledge expert related to Novartis healthcare compliance policies, procedures, and CIA requirements and how they apply to associates’ roles and responsibilities throughout of the US organization.
• Proactively engage with Ops/Analytics teams supporting patient support programs and Patient Support teams to evaluate data to identify trends and proactively mitigate key and/or emerging risks
• Develop trusted relationships with associates of all levels in Patient Support teams to promote a Speak-Up culture and proactively identify areas where ERC policies may be unclear or confusing and collaborate with ERC and Patient Support team stakeholders to resolve them.
• Collaborate with Patient Support leaders and teams to strengthen a positive culture towards compliance and ethical decision making as an integral part of how we reimagine medicine for patients
Our selection process will prioritize US-based associates whose roles may be changing or may be impacted as a result of the Transforming for Growth reorganization. This is a US based position. No international relocation will be provided for this position.
The ideal location for this role is the East Hanover site but remote work may be possible (there may be some exceptions based on legal entity registration). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will re-quire 10-20% travel.
Role Requirements
What you’ll bring to the role:
• Bachelor’s Degree is required in relevant area
• 5+ years in pharmaceutical, medical device or biotech companies; consulting, compliance or legal counseling of pharmaceutical, medical device or biotech companies; or combination thereof, including 2+ years in or counseling patient-oriented strategies
Preferred:
• MBA or other relevant advanced degree / certification preferred
• 2+ years in compliance, legal or regulatory counseling for pharmaceutical, medical device or biotech companies
#transformingforgrowth
Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what’s possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
The pay range for this position at commencement of employment is expected to be between $151,200 and $226,800/ year; however, while salary ranges are effective from 1/1/22 through 12/31/22, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.