Job Description
RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching.
The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker.
At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won’t take “no” for an answer. We value team players, people who are more concerned with what’s right, rather than who’s right.
RH is seeking an Associate Hospitality Leader, Beverage to lead the development of a world class beverage program. You will be an active participant in service, engage with guests, and provide beverage and service education to the property team.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs
- Ownership of the selection and ordering of wines in addition to writing the wine list for the property
- Ensure all beverage menus are updated to reflect accurate inventory
- Develop and maintain protocols that align with beverage service standards
- Establish strong partnerships with leadership across the property, ensuring there is a cohesive and seamless integration within the broader guest experience
- Mentor, train, and conduct in-the-moment coaching to develop teams and drive sales
- Maintain the integrity of the physical facility where wine and beverages are being served and stored at all times
- Interface with distributors to oversee pricing, inventory, the new releases of allocated wines, and identify SKUs to maintain the wine program at a world class level
- Assume full responsibility for every aspect of the guest experience, and lead all associates during shifts to do the same
OUR REQUIREMENTS
- 2+ years of experience in the luxury Hospitality sector as a Sommelier or a Beverage Leader
- Level 2 CMS and/or WSET certification preferred
- Experience with each of the core elements of running a wine and beverage program including: buying, receiving, conducting inventory, staff education, alcohol compliance and service
- Ensure the highest level of privacy, security and safety for all associates and guests
- Work independently and with all levels of leadership in a fast-paced environment
- Excellent written and verbal communication skills with notable attention to detail
- Team player with an enthusiastic outlook and creative mind
- Business development or entrepreneurial experience with strong decision-making abilities is preferred
PHYSICAL REQUIREMENTS
- Occasionally lift and move up to 50 pounds
- Frequent standing and walking for extended periods of time
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual’s experience, qualifications, and the geographic location of the role.