Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.
Job Description
Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.
As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.
As part of the NBCUniversal Direct to Consumer Group, you will be an expert on metadata, sports data, content management tools, and workflow within several of NBCUniversal’s brands such as NBC, NBC Sports, Golf, Bravo, Oxygen, SYFY, USA, E!, Telemundo, and NBC Olympics. This is a high visibility, highly collaborative role working with many teams to foster metadata quality awareness and best practices in product development and content integration. Passion for data analysis is a must, as is deep knowledge of data analysis concepts, tools, and practices. You will work with business units across the organization to ensure alignment and consistency in our data model and explore new ways to unify them to drive engagement and revenue.
Responsibilities
- Support and analyze business processes and develop new and optimized workflows.
- Maintain and management of sports data model and sports/entertainment taxonomies.
- Conduct product and user data analysis to help with personalization, clustering, and targeting efforts to create the best product experience for customers.
- Define metadata requirements from source to output to enable cross-system reporting.
- Lead efforts to improve data quality, consistency, and integrity across all data sources
- Work with the platform product managers and engineers to ensure accuracy with analytics implementation through quality assurance (QA)
- Monitor Product KPIs and Quality of Service metrics to identify data and tagging issues.
- Create visualizations, dashboards, and presentations that will evangelize our experimentation efforts, becoming a key voice in the discussion to enable better product features.
- Develop and maintain an appropriately prioritize backlog of user stories for implementation.
- Using both functional and technical knowledge, help users solve problems, design solutions, and help develop process and technology solutions that meet business needs.
- Provide a clear vision to support technical development, including but not limited to product documentation, user stories, data process flows, use cases, sequence diagrams, and product training documentation.
- Serve as a lead liaison between editorials, content operations, platform product, and technology teams, leading and managing planning work, identifying issues and needs, building consensus, and developing solutions across units as required.
Qualifications
- 2+ years of experience in product development and/or management, analytics, or research role, with proficiency in exploratory data analysis and visualization
- Experience with at least one Digital Analytics platform (Adobe Analytics, Amplitude, Mixpanel, Google Analytics)
- Experience with user behavior tracking tools to capture conversion events (e.g. mParticle, MixPanel)
- Experience with a data visualization tool (Domo, Tableau, Looker)
- Understanding of product tagging and data governance
- Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and present complex information to stakeholders.
Desired Characteristics
- Experience working with Digital Products is highly preferred.
- Excellent presentation skills, and the ability to convey complex data results in a simple and concise way
- Driven to find and improve solutions
- Self-starter who can work autonomously
- Analytics and strategic thinking, solid decision-making skills
- Comfortable working in a collaborative, competitive, fast-paced environment
Eligibility Requirements:
- Interested candidates must submit a resume/CV online to be considered
- Must be able to work in Stamford, CT or Universal City, CA
- Must have work authorization to work in the United States
- Must be 18 years or older
- Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $85,000 – $115,000
Additional Information
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.