Salary: $55,514.00 – $65,229.00 Annually
Location : Chesterfield, VA
Job Type: Full-Time
Job Number: 24-00079
Department: Social Services
Opening Date: 07/24/2023
Closing Date: 8/6/2023 11:59 PM Eastern
Minimum Qualifications
Automation Analyst…Your New Career
What You Do and How You Do it:
Under general supervision, performs work of moderate difficulty in administrative and technical duties in support of department information systems, data management, security, and equipment.
- Support and maintain County and State automated systems to include ensuring the department is up to date with County and State program applications to perform the department’s day to day functions.
- Monitoring/maintaining hardware and software access and inventory
- Assists in providing day-to-day maintenance and support of department information systems
- Facilitates or coordinates departmental data processing and office automation activities
- Maintains data integrity in department information systems, performs audits and other quality control activities
- Confers with users to diagnose, investigate, and resolve computer hardware and software problems
- Consults with vendors and the IT Department for technical support
- Documents and tracks system problems for monitoring and reporting purposes
- Conducts training in the use of computer systems and software for department staff
- Responds to end user requests, runs reports and develops custom reports
- Assists with developing requests for anticipated hardware/software needs and requirements
- Participate in VDSS technology focus groups for ongoing information and support for the Department’s business needs
- Serves as the primary IT security officer for the agency
- Performs other work as required.
You will also be required to serve on an Emergency Shelter Team, reporting to shelter duty as required.
Here’s What You Need:
Bachelor’s degree in information systems, computer science, business administration or a related field; two years of experience in the implementation and support of business information systems; or an equivalent combination of training and experience.
Excellent oral and written communication, customer service, interpersonal and organizational skills necessary. Working knowledge of general concepts of microcomputer technology and related software; of principles of office automation systems. Ability to troubleshoot hardware and software problems; to document automation processes and procedures; to communicate effectively orally and in writing; to operate a personal computer and related software and other standard office equipment; to develop and maintain effective working relationships with internal and external customers. Knowledge of state and local social service systems is highly desired. Knowledge of Microsoft Office suite a plus.
Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, records must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date. Pre-employment drug testing and FBI criminal background check required.
This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
Shift
Monday – Friday; 8:30 a.m. – 5:00 p.m.
Work Location
Social Services
For information on county benefits, view