This role can sit in the following locations: Seattle WA; Herndon, VA; Austin, TX.
The Availability Major Programs team is looking for a Sr. Availability Engineer (AE) to serve as a technical resource and leader. The Sr. AE will be responsible for driving large-scale global projects and initiatives, that directly impact capacity delivery and availability for our customers. If you like to interact with customers and a diverse array of stakeholders, track and analyze performance data, and develop new processes and methods to drive improvements, we’d like to meet you. Your work will help ensure delivering high availability for AWS customers.
Key job responsibilities
Own and deliver large-scale and complex global engineering and operational programs and initiatives such as the industry recognized Reliability Centered Maintenance methodology, across the global fleet of infrastructure, that directly impact availability for our customers and management of our assets. Partnering with and influence the direction of multiple engineering and operations teams within AWS especially; Reliability, Quality, Data Center Engineering Operations and outside vendors, consultants and suppliers to deliver complex/cross-functional projects. If you like to interact with customers and a diverse array of stakeholders, track and analyze performance data, and develop new processes and methods to drive improvements, we’d like to meet you. Your work will help ensure delivering high availability for AWS customers through holistic systems-based asset management strategies – Mentor, train, and develop career progression for members of the organization . – Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective. – Develop, improve, and share operational best practices across the region and with peers globally.
A day in the life
Our Availability Engineers, who have industry-leading technical abilities and demonstrate a breadth of engineering and operational knowledge:
• Gather business requirements, document functional and design specifications, ensure systems capture applicable data to enable the customer to measure how effective their processes are.
• Identify and assemble the appropriate resources for each project, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery.
• Contribute with cross-functional business and technical skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints.
• You rely heavily on influence over authority to drive project deliverables.
• You present to Sr. Leadership on a regular basis, synthesizing problems and solutions into a simple and consumable manner
• You are responsible for data collection, analytics and dashboard creation as a way to help others recognize the best path to make the business better.
About the team
Why AWS?
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud
platform. We pioneered cloud computing and never stopped innovating – that’s why customers
from the most successful startups to Global 500 companies trust our robust suite of products and
services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster
a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning
experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender
diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing
resources here to help you develop into a better-rounded professional.
We are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA | Herndon, VA, USA | Seattle, WA, USA
BASIC QUALIFICATIONS
5+ years of technical product or program management experience – 7+ years of working directly with engineering teams experience – 4+ years experience managing programs across cross functional teams, building processes and coordinating release schedules. FMEA and Reliability Centered Maintenance experience.
PREFERRED QUALIFICATIONS
10+ years of experience directly related to data center or mission critical facility design, construction, and operations.
Direct experience with chiller systems, cooling towers and factory testing protocols
Experience with the design, construction, operation, or maintenance of data centers.
Experience with large scale technical operations or large-scale compute facilities.
Ability to research new designs, technologies, construction methods, and innovative operations procedures of data center equipment and facilities.
Ability to critically audit and provide customer-representative feedback on design concepts through exploration, development, deployment/construction, and through operations.
Ability to perform complex business case analysis to justify technical decisions and present the justification to management in a high level review.
Excellent verbal and written communication skills, high attention to detail, and high quality standards.
•Meets/exceeds Amazon’s leadership principles requirements for this role
Meets/exceeds Amazon’s functional/technical depth and complexity for this role
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,300/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.