Description
The priority consideration deadline is Friday, June 23, 2023.
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Under the direction of the Aztec Recreation Member Services and Operations Manager, the Operations Supervisor assists with the supervision of the Aztec Recreation facility operations. The Operations Supervisor ensures a safe, enjoyable and professional operation of the recreation facilities by supporting and enforcing the rules and regulations. The Supervisor is responsible for various aspects of facility operations including daily operations, risk management, policies and procedures, scheduling and event planning, facility access software, facility and equipment inspections, development and implementation of safety training, and assessment.
ESSENTIAL DUTIES & RESPONSIBILITIES
Primary Functions
- Assists with the daily facility supervision of Aztec Recreation facilities
- Coordinates recreation facilities reservations scheduling with EMS and Musco systems
- Ensures fitness classes, Sport Club activities, Intramural Sports, and/or other programs/events are scheduled so they do not overlap or conflict with outside groups
- Coordinates all special events for recreation facilities, including scheduling reservations, collecting contracts, payments and required insurance verification, scheduling event staffing, managing event operations and supervising large events
- Supervises operations and event staff and assists with supervision of member services staff
- Assists with development of recreation facility rental policies and rates
- Coordinates, posts and maintains web information and both print and digital signage for Aztec Recreation facility hours, closures and rules
- Assists with coordination of Fusion facility access software management
- Assists with the ongoing evaluation of the Aztec Recreation facilities, including completing participant evaluations, focus groups, informal discussions and written program surveys
- Completes regular facility, safety and fitness equipment inspections
- Assists with fitness equipment purchases and equipment warranty management
- Coordinates with building services staff for reported facilities and equipment repairs
- Assists with scheduling and on site supervision for external vendors
- Assists with communication with janitorial services and completes inspections to ensure scope of work is completed as scheduled
- Assists with creation and implementation of student development and leadership training opportunities for Aztec Recreation part-time staff
- Conducts safety and risk management training for staff
- Coordinates CPR/AED and First Aid training for staff
- Assists with annual inventory review and fixed asset documentation updates
- Assists with daily incident report review and conduct investigations
- Assists with the development, planning, coordination and management of informal recreation opportunities for Aztec Recreation participants
- Leads operations for large annual department promotional events (ARC Til Dark, Live Well Late Night, New Student Orientations, etc.) and other special events
Minimum Requirements
QUALIFICATIONS
Minimum & Preferred Requirements
Education:
- Bachelor’s Degree required, preferably in Physical Education, Recreation, Kinesiology/Exercise Science, Health or a related field
- Master’s Degree preferred
Experience:
- Must have at least one year of direct supervisory experience with facilities in a collegiate/community fitness, recreation or health club setting
Licenses & Certification:
- American Red Cross AED, CPR and First-Aid certification required (within the first 30 days of hire)
- American Red Cross AED, CPR and First-Aid instructor certification preferred
Trainings:
- Must complete Gender Awareness, Computer Security, and Sexual Harassment Prevention for Supervisors trainings within 30 days of hire
PERFORMANCE EXPECTATIONS
- Must professionally represent Aztec Recreation, Associated Students and San Diego State University at all times
- Must be able to perform a high level of customer service in a diverse and constantly changing environment
- Commitment to values of diversity, multiculturalism, and higher education
- Must be able to coordinate multiple tasks, projects and assignments within appropriate timelines
- Must be energetic, self-motivated person
- Must attend activities to evaluate, contact patrons and evaluate staff
KNOWLEDGE, SKILLS & ABILITIES
- Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
- Ability to operate personal computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint) and ability to learn and utilize new software programs
- Thorough knowledge of methods, tools and equipment necessary for the repair, alteration, maintenance and operation of buildings and facilities
- Working knowledge of building, fire, OSHA and life safety codes and regulations
- Ability to read, write and work from sometimes-complex blueprints, diagrams and operation and equipment manuals
- Well organized, ability to effectively multi-task, ability to prioritize work, problem solve, make decisions and meet scheduled deadlines under pressure
- Must be self-motivated, self-starter and perform with minimal direction and supervision
- Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
- Ability to present a consistent positive approach to students and all internal and external contacts by being courteous, respectful, helpful and cooperative at all times
- Commitment to a high standard of safety and ability to communicate and train safety policies and procedures to staff
- Ability to interpret and communicate policies and procedures
- Ability to adapt to and work in an environment of constant change, growth and frequent interruptions
COMPENSATION
- Range: $21.79 – $24.52 per hour
SCHEDULE & WORKING CONDITIONS
This is a full-time position. Flexibility and willingness to work long and irregular hours and days, including evenings, weekends and holidays as needed by event schedule.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working indoors, the lighting and temperature are adequate. The work environment may involve exposure to various elements including but not limited to: chemicals, dust, fumes, cold, heat, noise, vibrations and dampness. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical requirements include but are not limited to: walking, walking over rough or uneven surfaces, bending, stooping climbing, working in confined space, lifting, pushing, pulling and carrying loads. Physical demands may require lifting or moving items up to 50 pounds; must acquire assistance for items 75 pounds or greater.
RELATIONSHIPS
Inside the Organization:
- Reports to the Aztec Recreation Member Services and Operations Manager
- Assists with supervision of part-time student staff
- Works closely and collaborates with Member Services Coordinator
- Coordinates with Marketing Coordinator for assessment, marketing and events
- Coordinates with Building Services staff for facility and equipment maintenance efforts
- Works with all other Aztec Recreation staff
- Leads student teams and committees
- Collaborates with facilities and event staff at Viejas Arena and Aztec Student Union
- Coordinates external event reservations with Conference Services
Outside the Organization:
- Related University Personnel
- Various Vendors and Contractors
- Public Agencies
- Professional Organizations
- Campus Public Safety
- Student Life and Leadership
- Department of Recreation, Parks, and Tourism
- Department of Exercise and Nutritional Sciences
- Department of Athletics
EMPLOYMENT CATEGORY: Full-Time, Hourly, Non-Exempt, Grade 4
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position.