Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The Banquet Captain is responsible for event set-up, execution, and breakdown of assigned catered events. Serves as the secondary contact for client after the salesperson and the primary point of contact on the event floor. Must be personable, professional, adaptable, and able to work in an ever changing fast-paced environment.
Hourly wage of $38 to $50 per hour
For FT roles: Benefits: Health, Dental and Vision insurance, matched Pension plan, and paid time off (vacation days, sick days, and Statutory holidays).
Responsibilities
Essential Job Functions:
- Overseeing front of house service at Brulee events.
- Communicates with various departments on event needs, timeline and execution of event.
- Reviews event order, timeline, rental and linen orders and confirms each on-site to ensure event success.
- Completes steps of service and assignments for service staff clearly and concisely laying out event on paper.
- Conducts a pre-event meeting hi-lighting set-up, steps of service, menu and special dietary needs, alcoholic beverage service (if applicable) and breakdown procedures.
- Directs service of event pairing new team members with more seasoned team members. Consistently checking in on their performance during the event.
- Promotes a cooperative work climate, maximizing productivity and morale.
- Immediately address conflict resolution when required. Engages senior management when required.
- Maintains Brølée Catering policies & procedures for front of house service, constantly monitoring service quality and ensuring highest level of guest service.
Knowledge, Skills and Abilities:
- Ability to communicate with employees, co-workers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
- Ability to make sound decisions quickly and under pressure.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Ability to communicate, read, and write in English.
- Solid working knowledge of computer applications: Microsoft office, Outlook/Excel/Word, POS systems, timekeeping systems and inventory control systems.
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
- Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
Qualifications
- High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
- Must meet state age requirements for handling alcoholic beverages.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.