WE’RE DOUBLING DOWN ON YOUR FUTURE
- Competitive salary of $18.99/hr. + Service Fee with discretionary performance bonuses 2x a year!
- Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
- Complimentary meals and covered team member parking.
- Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
- Flexible Spending Account options for health care expenses.
- Company-paid gaming licenses (Class B & Class A).
- Variety of additional voluntary benefits and retirement plans.
WHAT YOU’LL DO
- Exemplifies MCR’s values and sets a great example by always demonstrating excellent guest service and professionalism.
- Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
- Meet with all conveners at the beginning of all functions.
- Ensure the smooth, professional operation of the banquet functions.
- Promote positive guest relations, and handle complaints and suggestions.
- Work closely with the kitchen to ensure food quality and presentation standards.
- Responsible for the organization of the staff and the timelines of food and beverage service.
- Perform administrative tasks; receipts, special events planning, and rental equipment ordering.
- Communicate with clients and staff in a professional manner.
- Collect payment for banquet room functions.
- Ensure proper and timely set-up and teardown and perform final walk-through of the rooms.
- Create, maintain, and facilitate a positive work environment; promote positive team member relations and report issues to the appropriate personnel.
- Other duties as assigned.
WHAT YOU’LL BRING
- Ability to obtain a Class III B gaming license.
- 1 (one) year experience in a supervisory within a large multi-faceted food and beverage department a plus!
- 2 (two) years experience working in a variety of capacities within a high-volume Banquet/Catering operation with 1 (one) year of fine dining service required.
- Must maintain a valid WA State Health Card/Food Handlers Permit.
- Must maintain a valid Liquor Service Permit.
HOW YOU’LL BE SUCCESSFUL
- Knowledge of special menu items, food preparation and presentation, presentation of wines and liquor, and complete knowledge of all room set-ups, table set-ups, and catering procedures.
- Knowledge and skills using computer software, MS Office Suite, and P.O.S. or register systems.
- Knowledge of health & safety standards, and safety regulations as required.
- Skilled in excellent communication; both oral and written. Read, write, and speak English fluently.
- Ability to produce successful results with minimal supervision.
- Ability to present etiquette in table setting and service.
- Ability to train and mentor diverse staff.
- Ability to work well with subordinates and management.
- Ability to work with and maintain confidential materials and information.
- Must be at least 21 years of age.
WHAT TO EXPECT
- Availability – Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
- Physical – Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
- Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.