Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and ensure guest satisfaction.
The Durham Convention Center is owned by the City and County of Durham and operated by OVG Venue Management. OVG, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together we transform events into experiences. These experiences create excitement, make memories and create economic impact for the City of Durham. Come Join Us!
This role will pay an hourly wage of $20 to $25.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Leads banquet team to deliver catering needs for Durham Convention Center guests at a high level of service.
- Reviews assigned banquet staff functions, banquet menus prior to the scheduled event.
- Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.
- Communicates with the Executive Chef / Kitchen Manager / Event Manager to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
- Develops banquet staff through leadership and hands-on direction
- Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
- Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
- Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
- Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met.
- Regularly reviews banquet schedule for changes, calendar of events, and special events.
- Troubleshoots all FOH banquet challenges
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Qualifications
- High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
- Must meet state age requirements for handling alcoholic beverages.
- Must have experience managing staff at large scale banquets of 300+ guests
- Must be able to frequently stand, walk, talk, hear, and use hands to finger, handle or feel.
- Must be able to regularly reach with hands and arms. Occasionally climb, balance, stoop, kneel, crawl, crouche; taste, smell and sit.
- Must be able to frequently lift up to 25 pounds. Occasionally may lift up to 50 pounds.
- Must be available to work nights, weekends and holidays as required by the DCC event schedule.
- Food Safety and Alcohol Awareness Training is required.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.