Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The Banquet Captain is responsible for supervising service, communicates with management on details of the event to ensure proper staffing, equipment, and special arrangements.
This role will pay an hourly wage of $20 to $25.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
About the Venue
The Footprint Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest.
Responsibilities
- Meet the guests at the beginning of the function and maintains contact throughout the event to ensure guest satisfaction.
- Supervise food and beverage servers in room setup, buffet setup and decorating, meal service and breakdowns for single events. This includes all cash and hosted bar set ups.
- Conduct a pre-function meeting, giving instructions in a clear and concise manner, coordinate method of timing of food delivery with culinary team members. Determine and assign breaks, mealtimes, and team departure with emphasis on labor management.
- Direct and supervise banquet servers and bartenders during the execution of events to ensure service is consistent with OVG Hospitality standards.
- Direct and ensure that all daily tasks have been completed by the service staff and that all areas are cleaned, set, and organized for the next day’s business before end of shift.
- Direct and supervise banquet servers in weekly and monthly side work tasks and ensure that proper setup tasks are completed daily.
- Control and track inventory of beer, wine, liquor, and non-alcoholic beverage product both at service stations and in storage areas including check-in and check-out inventory to servers.
- Work with Food and Beverage management to train new and existing team members to ensure consistent performance and to maintain OVG Hospitality standards.
Qualifications
- Ability to perform all essential functions of a Banquet Server and Bartender.
- Ability to lead a strong team and train staff members.
- Ability to read, understand, and implement OVG Hospitality Standards of Service, Banquet Event orders, and other policies and procedures.
- Ability to work in Outlook, Publisher, and Event Software
- Excellent interpersonal, customer service, communications, team-building and problem-solving skills are required.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.