Basic Needs Director

CAPI is seeking a Basic Needs Director to provide leadership and direction for CAPI’s Basic Needs Department, which includes CAPI’s Food & Nutrition services, Benefits Enrollment Center, Community Health, Elder & Caregiver Support Services, and Housing Stability. This position supervises the Basic Needs leadership team, partners with the CEO to build a strong staff that fosters an environment of collaboration that is focused on achieving CAPI’s mission and core strategies, and works in collaboration with the CEO to support CAPI’s Development Strategies. CAPI’s workplace culture is very healthy, positive, and diverse. We are looking for someone who will help maintain the current culture and keep the programming moving smoothly and the staff well cared for.

WAGES AND BENEFITS: $80,000 – $85,000 per year; employer-subsidized health insurance; generous employer contributions to a Health Savings Account for High Deductible enrollment; cost of premiums covered for Nice Healthcare for all employees; dental and vision insurance; participation in the agency-sponsored retirement plan with a 3% match; employer-paid life insurance; short- and long-term disability insurance; generous paid time off, plus 10 employer paid holidays and 1 floating holiday per year; and fully paid parental leave.

SCHEDULE: The majority of this position is conducted 8:30am – 4:30pm, Monday through Friday; however, there may be some light evening and weekends. CAPI is currently operating with a hybrid work schedule of 4 days per week in the office and 1 day work from home. New staff are expected to work 5 days per week in the office until they complete their initial training and receive approval from their supervisor.

JOB RESPONSIBILITIES:

Basic Needs Programming

• Oversee the development, implementation and evaluation of CAPI basic need programs.
• Develop and manage numerous partnerships/collaborative relationships to expand and enhance programming and program outcome achievement.
• Fulfill all government, United Way and foundation contract requirements, ensuring regular internal auditing/monitoring for programs as well as any program sub-grantees.
• Work with CAPI’s CEO, Directors, Managers, and others to set a clear vision of growth and sustainability for basic needs programing.
• Establish and monitor program/service standards, policies and procedures that ensure high quality services.
• Pursue funding opportunities to support the growth and enhancement of the unit.

Basic Needs Funding

• Work with the CEO and Board of Directors to develop annual operating and capital budgets and work with the CEO and Development Director to ensure funding is secured in Basic Needs annually.
• Responsible for CAPI’s Basic Needs programs, but also assist as requested by the CEO to support site visits and fund development activities for all CAPI programming.
• Work closely with the CEO, Development Director, and CAPI’s Grant Manager to jointly develop and oversee the implementation and maintenance of CAPI’s Development Plan.
• Build relationships with donors (i.e., foundations, corporations, individuals) and contractors to sustain, expand and diversify CAPI’s Basic Needs funding streams.
• Facilitate contract/grant management meetings with appropriate CAPI and MACC staff upon securing new grants (to outline grant implementation and reporting responsibilities).
• Conduct monthly budget and billing reviews with CEO, managers and MACC staff and ensures fiscal accountability.
• With the CEO and Development Director, schedules, participates in and coordinates site visits with funders.

Supervisory Responsibilities

• Manage employee and team performance and training; communicate job expectations and coach employees; support employee professional development aspirations; investigates complaints and performance concerns; implements disciplinary action as needed and in consultation with MACC Human Resource Services.
• Manage the hiring process for positions within the Basic Needs Division.
• Manage and ensure effective employee relations to create an ethical, inclusive, non-discriminatory, and safe work environment.
• Accept resignations; initiate terminations and executes layoff actions following established protocols.

Supports CAPI’s Civic Engagement/Public Policy

• Support CAPI’s agency-wide Civic Engagement values and initiatives and incorporate civic engagement into ongoing work within programs (such as voter registration and census pledge drives, educational/outreach initiatives, and GOTV activities.
• Work with CAPI’s Civic Engagement team to identify policy and advocacy areas of relevance to the CAPI.
• Serve on a minimum of one external committee that enhances CAPI’s profile in the community.

REQUIRED QUALIFICATIONS:

Education and Experience:

• Bachelor’s degree and at least 5-10 years of progressively responsible leadership experience in non-profit program management.
• Masters in Social Work or related field preferred.

Knowledge, Skills and Abilities:

• Knowledge of foundation and government funding sources aligned with CAPI’s programming.
• Excellent communication skills, both verbal and written.
• Ability to establish clear goals, expectations and protocols for organizational fund development and management.
• Knowledge and experience in project design, development, implementation, evaluation, grant writing and budget development.
• Skilled in group process and facilitation of effective meetings.
• Culturally competent: ability to work effectively and respectfully with people of many cultures, nationalities, and groups.
• Ability to use MS Office products; internet & program databases.
• Ability to work occasional evenings and weekends as needed.

Licenses and Certifications:

• Valid driver’s license, access to reliable transportation, and the ability to meet CAPI’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver’s license or permit.

COVID protocols: CAPI USA requires employees to be vaccinated as a condition of employment, subject to reasonable accommodation required by law. All vaccination doses must have been received at least fourteen days prior to starting employment. CAPI recommends masking and social distancing, sanitizes common services regularly and is currently open by appointment for most services.

ORGANIZATION SUMMARY: CAPI’s mission is to guide refugees and immigrants in their journey toward self-determination. Key organizational values are rooted in equity, inclusion, and accessibility. Today, we are an inclusive, multi-lingual, and immigrant-led nonprofit serving new refugees and immigrants including Minnesota’s Asian, East and West African, and Latinx communities, as well as underserved US-born communities. Over 10,000 individuals are served annually across three core service areas Basic Needs, Economic Empowerment, and Civic Engagement.

Diversity and open expression are fundamental to the work of CAPI USA. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don’t fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran’s status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the recruiting process. If you apply for this position, you may see references to MACC in some online materials.

CAPI USA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify’s Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.