Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The Beer Server is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly wage of $16.78.
Season is October 6 – 21st
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Responsible for serving guests beer/ wine in a fast-paced environment
- Must demonstrate ability to meet the company standard for excellence in customer service, interacting with guests in a friendly and fast manner; ensuring guests complete satisfaction and exceeding their expectations
- Beer Server should have extensive knowledge in all aspects of beer in order to sell and serve drinks in a professional manner that achieves Company service and quality standards
- Acknowledge all guests, anticipate Guest’s needs, and respond promptly to guests- however busy
- Entering and completing guest’s orders on a point-of-sale computer system; accepting various types of payment
- Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s)
- Responsibily serves alcoholic beverages in accordance with Company, Federal, State, and local policies, procedures, regulations, and laws
- Working in a team environment with the ability to be a team player
- Responsible for completing an accurate closing inventory of product
- Assures and maintains cleanliness of bar and surrounding area throughout the day, assures the area is operable
- Maintain sanitation, health, and safety standards in work
- Responsible for checking ID’s of guest prior to serving, making sure each guest is of age to purchase alcohol with a valid ID. Refusing to serve beverages in a polite manner to guests who are not of legal age and have expired ID.
- Follow Company’s guidelines for serving any beer/ wine in appropriate cup size
- Restock area as required
- Set up and breakdown of beer stand
- While performing the duties of this position, the team member is standing the entire shift
Qualifications
- Two years or more experience of full-service restaurant or beer server in a similar level of volume with knowledge of beer
- Must have RBS Alcohol Certificate that is required by State Law
- Must have CA Food Handlers Certificate that is required by State Law
- Take pride in personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy
- Must have knowledge of various beers, wines, and spirits
- Must maintain excellent attendance
- Ability to work in a fast-paced environment
- Excellent interpersonal and customer service skills
- Knowledge of and ability to appropriately interpret and follow policies and procedures
- Ability to meet the demands of the work schedule to be at work and on time, work long hours if needed
- Ability to work in a team-oriented environment
- Must have ability to remain stationary for long periods of up to 4 hours in length; must be able to safely reach, bend, stop, and frequently lift up to 25 lbs.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.