Belmont Manor/Waverly Mansion General Manager-(Recreation Services Supervisor) – Recreation & Parks

Salary : $67,127.00 – $121,844.00 Annually

Location : Elkridge, MD

Job Type: Full Time

Job Number: 23-00648

Department: Recreation & Parks

Division: R&P REC11F – Gen Fund

Opening Date: 06/09/2023

Closing Date: 6/23/2023 11:59 PM Eastern

Howard County
Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government

Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2023, Howard County Government received a record-breaking 51 Achievement Awards from the National Association of Counties (NACo) – the most in the state of Maryland. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.

What are we looking for?
We are looking for outstanding individuals to join our team and contribute in our continued work towards excellence in government.

What you’ll like most about working at Howard County Government:

We are committed to workplace excellence in every area of County government.
We take great pride in offering our workforce the best benefits and compensation packages in County Government, and we think you will too. This includes great medical, retirement, and wellness programs.
Everyone at Howard County Government contributes to the development of programs, regardless of role. Your input will not only be heard; it will be encouraged.
As a member of the Howard County Government team, you’ll be helping to drive our culture and directly impact what makes us an amazing place to work.

POSITION SUMMARY/CLASS DESCRIPTION
Howard County
Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work! We are looking for an outstanding individual to join our CAPRA accredited and NaCo award-winning Department of Recreation and Parks .

What are we looking for?We seek an exceptional full-time Belmont Manor/Waverly Mansion General Manager responsible for leading overall management at two historic properties owned and operated by the Department: Belmont Manor and Historic Park and Waverly Manor.

These beautiful properties are used in part for weddings, corporate retreats, business meetings, special events, department programming, community events and more. Our ideal candidate will demonstrate experience in leading scheduling/programming, budget development, monthly report preparation, marketing, facility management and maintenance, and hiring appropriate contingent/seasonal staff, as needed. This leader will be responsible for creating and maintaining positive relationships with guests, staff and industry professionals.

Our ideal candidate will regularly attend industry related events to effectively network and increase exposure of our properties as premier event venues. Our General Manager will build positive business relationships and maintain relevant industry memberships.

What you will like most about working in Recreation and Parks at Howard County Government:

We are committed to workplace excellence in Recreation and Parks and our entire County!
We take great pride in offering our workforce the best benefits and compensation packages in County Government, and we think you will too. This includes great medical, retirement, wellness programs.
Everyone at Howard County Government contributes to the development of programs, regardless of role. Your input will not only be heard; it will be encouraged.
As a member of our Recreation and Parks team, you’ll be driving our culture and what makes us an amazing place to work.

STARTING SALARY HIRING RANGE:
$32.27 – $34.25
$67,127 – $71,242

CLASS DESCRIPTION:
Performs intermediate professional level recreation services work, which may include supervision, under general supervision from an administrative or technical superior. Work includes the management and supervision of recreation and parks programs, classes and events, and can also include the management of large facilities. This oversight can be in a functional area of expertise, facility or geographic area. Serves as Department liaison with community groups; partnerships, grants and sponsors; coordinating activities of contingent staff, contractors and volunteers; supervising lower level full-time and highly specialized part-time staff; and preparing computerized payroll and comprehensive program, brochure and promotional data and planning reports.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.

This position oversees program development and event operations at Belmont Manor and Historic Park and Waverly Mansion for small and large-scale rentals including marketing strategy development, implementation and evaluation.

Works and cooperates with co-workers and supervisors at all levels.
Learns and performs all essential job functions accurately.
Oversees the management and operation of two multifunctional historic manors and park.
Coordinates scheduling of buildings and grounds with Department program staff, Howard County Conservancy and rental parties.
Coordinates with the Bureau of Parks, Heritage Construction and the Bureau of Facilities for scheduled and unscheduled maintenance and improvements.
Recruits, selects, trains and evaluates contingent and benefitted staff.
Serves as the liaison with the Howard County Conservancy and neighbors along Belmont Woods Road to maintain positive relationships.
Fiscal management including preparation and submission of annual budget, monthly budget reports, seasonal reports, tracking revenues and expenses, supervise and re-evaluate staffing patterns.
Prepares purchase requisitions and order logs and supervise/monitor staff in these areas as well.
Research, design, implement and evaluate programs and projects in cooperation with the community, the Howard County Conservancy, business and tourism establishments, and partnerships based on need relating to historic facilities.
Coordinate the registration/rental process for facilities using ActiveNet.
Responsible for updating and maintaining the Belmont and Waverly Mansion websites.
Creates social marketing strategies and content in collaboration with the Marketing Division.
Maintains an active, working knowledge of recreation programs and wedding trends, regularly conducting marketing analysis and making appropriate recommendations to operations including price adjustments.
Manages all phases of client relations from initial site visit through all phases of event execution.
Facilitates positive relationships with multiple event vendors.
Oversees progress on all rental contracts, and payment deadlines.
Develops and maintains rental policies and procedures.
Develops and maintains rental portfolio: rules and regulations, security deposit policy and acknowledgement of property standards.
Updates and maintains food license for Belmont and Waverly Mansion.
Evaluates and approves/denies certificates of insurance based on County requirements.
Evaluates and approves/denies catering licenses based on County requirements.
Prepares and submits annual tent permit application for Belmont and Waverly Mansion.
Prepares and maintains contracts with Wedding Wire and The Knot as well as other relevant industry memberships.
Prepares report for the Maryland Environmental Trust and facilitates approval process through County and State Natural Resources Department.
Prepare and submit written reports for the Bureau Chief and Superintendent on a monthly basis.
Prepares and enters all programs for the Recreation and Parks seasonal brochure, prepares meeting agendas, memos, business letters and refund letters.
Responds positively and in a timely manner to customer issues.
Ensures staff compliance with the Department and County policies for cost accounting, PDQ card, petty cash and purchasing.
Works with the Department of Recreation and Parks Marketing team and the Public Information Office to develop marketing strategies for programs and rentals.
Coordinates all rentals and other agency use of the building and resolves scheduling conflicts.
Serves on committees as assigned.
Responsible for identifying and integrating good sustainability practices into all aspects of the facilities operations.
This position is considered essential personnel and may be required to work the DOC/EOC or manage Belmont Manor as a “Shelter in Place”.

SUPERVISORY RESPONSIBILITIES:
Directly supervises two non-supervisory full-time employee and up to 25 contingent employees in the Department of Recreation and Parks. Employee carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning and directing work; evaluating staff performance; rewarding and disciplining employees; addressing complaints and resolving problems.
MINIMUM REQUIRED EDUCATION/EXPERIENCE
Bachelor’s Degree and two (2) years related experience or equivalent combination of education and experience.

PREFERRED EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:
Bachelor Degree in Parks and Recreation or related field and experience working rental/special events.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and use hands to touch, handle, or feel. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

LANGUAGE SKILLS, MATHEMATICAL SKILLS AND REASONING ABILITY:

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES AND REGISTRATIONS

Possession of a valid Maryland Class “C” driver’s license or equivalent issued by state of residency. License must remain valid, as long as individual is employed in this class.

ADDITIONAL INFORMATION

TO APPLY: You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.

Selected candidates may be subject to drug screening, background screening, and reference checks.

At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application. Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).

Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.

Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The County prohibits discrimination on the basis race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at Requests for accommodations should not be attached to the application.

The following is a summary of the benefits available to Howard County employees who hold full-time benefit-eligible positions. Employees in positions covered by a bargaining agreement should consult their union contract for other specific benefits. Additional details are also available in the Employee Manual and in summary plan descriptions which are available in the Office of Human Resources or at

FLEXIBLE BENEFITS PLAN: Under the County’s flexible benefits plan called CountyFlex, employees may elect to enroll in medical insurance plans, dental insurance plans, optional life insurance, dependent life insurance, and healthcare and dependent care flexible spending accounts. Employee contributions to these benefits are made on a pre-tax basis. Information concerning enrollment options, plan rates and a benefits comparison chart are available in the Office of Human Resources.

GROUP TERM LIFE INSURANCE: Employees receive a group term life insurance benefit equal to 2 times their annual salary at no cost. Accidental death and dismemberment coverage is included. The County pays the entire cost for this benefit. Employees may purchase additional coverage under the CountyFlex benefits plan.

PAID LEAVE BENEFITS: Annual and Disability Leaves are accrued over 24 pay periods each year. Personal leave is credited on January 1st each year. Use of Annual, Disability and/or Personal Leave requires supervisory approval.

ANNUAL LEAVE: During the first 5 years of employment, employees accrue the equivalent of 13 days per year. From years 6 through 10, the accrual is the equivalent of 16 days per year. From years 11 through 20, the accrual is the equivalent of 19 days per year. From year 21 on, the accrual is the equivalent of 21 days per year. Annual leave may not be used during the first 6 months of employment. A maximum of 40 days may be carried over from one fiscal year to the next.

DISABILITY LEAVE: Employees accrue the equivalent of 1 day per month (12 days per year). There is no maximum accrual. This leave may be used for the disabling illness/injury of the employee, spouse or minor child or for a serious medical condition approved under F.M.L.A. Absences of over 3 days must be substantiated by a physician’s certificate.

PERSONAL LEAVE: Employees receive 6 personal leave days each calendar year to be taken during the calendar year. Employees hired after April 30th receive 4 days of personal leave that year; those hired after August 31st receive 2 days; and those hired after November 30th receive no personal leave for that year. Personal leave may not be carried over.

HOLIDAYS: Employees are paid for the following holidays:

New Year’s Day; Martin Luther King Day; President’s Day; Good Friday; Memorial Day; Juneteenth; Independence Day; Labor Day; Columbus Day; Veteran’s Day; Thanksgiving Day; Friday after Thanksgiving Day; Christmas Day.

OTHER PAID LEAVE: Other paid leave will be granted for approved jury duty, military leave, bereavement leave and official leave. Unpaid leave will be granted in accordance with the Family and Medical Leave Act.

RETIREMENT: Howard County sponsors a defined benefit plan for its employees. participation in the plan is mandatory. Employees are required to make contributions to the plan, which are taken on a pre-tax basis. Contribution rates are dependent upon the plan in which the employee participates (general plan, or police and fire plan). The County contributes an additional percentage sufficient to ensure that each plan is adequately funded. Complete details are available in the summary plan descriptions which are available in the Office of Human Resources.

Howard County Retirement Plan: Employees contribute 3% of salary to the plan. Sheriff Deputies hired after 7/1/2021 contribute 8.5% of salary to the plan. All eligible Corrections Employees must enroll in the Corrections Employees Enhanced Benefit and must contribute 8.5% of salary to the plan.

Howard County Police and Fire Employees’ Retirement Plan: Sworn police officers and career firefighters must participate in this plan. Police employees contribute 11.6% of salary and Fire employees contribute 7.7% of salary to the plan.

SOCIAL SECURITY: Participation is mandatory. Employees contribute at the current established rate.

457(b) DEFERRED COMPENSATION PLAN: Employees are eligible to participate in an IRS 457(b) deferred compensation program. This plan allows employees to defer a portion of their income on a pre-tax basis. Contributions are invested at the employee’s direction on a tax deferred basis.

EMPLOYEE ASSISTANCE PROGRAM: Employees experiencing problems that affect their personal lives and job performance may take advantage of confidential assessment and referral services.

EDUCATIONAL ASSISTANCE: Employees may apply for reimbursement for tuition costs after completion of 6 months of employment. Prior course approval is required. The maximum annual reimbursement is $1500 contingent upon County funding.

LONG TERM DISABILITY BENEFITS: Employees who have completed 6 months of service are enrolled in the LTD plan. After 6 months of disability, plan may pay 60% of base monthly pay up to $2500 per month. The County pays the entire cost of this benefit.

DISABILITY LEAVE BANK: Employees have established a Disability Leave Bank to which employees may donate disability leave in order to be eligible to receive salary and benefit protection when they are absent due to a serious disabling illness or injury and have exhausted all accrued leave. Employees are eligible to join the Bank after having completed 1 year of employment. Administration of the Bank, including the review and approval of claims for grants of time, is handled in accordance with the Bank’s Rules and Regulations which are available in the Office of Human Resources.

VOLUNTARY BENEFIT OPTIONS: Employees may elect to enroll in long term care insurance, critical illness insurance, short term disability income protection, universal life insurance, and discounted auto/homeowner’s insurance programs.

CREDIT UNION: Employees may participate in the Tower Federal Credit Union through payroll deductions. Loans are also available to qualified applicants.

Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The submitted electronic document must outline accurate dates to include (month and year) in association with each work history entry. Vague descriptions of experience will not be considered. Please include all pertinent experience in your application to include, full or part time, volunteer, military, acting capacity, or any other such work history that is applicable to the position for which you wish to be considered. Descriptions of duties that state “see resume” will negatively impact your candidacy as resumes cannot be substituted in lieu of a completed application. Applicants will not be contacted for clarification or additional information.

I have read and understand the language outlined above.

Are you willing to accept a salary offer within the salary hiring range commensurate with applicable experience/qualifications? $67,127 – $71,242

Yes, I am willing to accept the starting salary hiring range.
No, I am not willing to accept the starting salary hiring range.

Do you possess a Bachelor’s Degree in Parks and Recreation or a related field, and five (5) years of experience working rental/special events?

If you possess five (5) years of experience working rental/special events, please explain where you acquired this experience include your employer, position title, dates of employment, position responsibilities. Be advised that “See Resume” is not an adequate response.

Do you possess experience managing, supervising and coordinating recreation programs and activities?

If you possess experience managing, supervising and coordinating recreation programs and activities, please explain where you acquired this experience include your employer, position title, dates of employment, and position responsibilities. Be advised that “See Resume” is not an adequate response.

Do you possess supervisory experience including interviewing, making recommendations for hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems?

If you possess the supervisory experience addressed in the previous question, please explain where you acquired this experience include your employer, position title, dates of employment, and position responsibilities. Be advised that “See Resume” is not an adequate response.

Do you possess customer service and public contact experience?

If you possess customer service and public contact experience, please explain where you acquired this experience include your employer, position title, dates of employment, and position responsibilities. Be advised that “See Resume” is not an adequate response.

Do you possess experience preparing purchase requisitions and order logs?

If you possess experience preparing purchase requisitions and order logs, please explain where you acquired this experience include your employer, position title, dates of employment, and position responsibilities. Be advised that “See Resume” is not an adequate response.

Detail your experience overseeing rental contracts and payment deadlines in the space below. If you do not possess experience please enter “N/A” (Not Applicable).

Do you possess experience creating social marketing strategies?

If you possess experience creating social marketing strategies, please explain where you acquired this experience include your employer, position title, date of employment, and position responsibilities. Be advised that “See Resume” is not an adequate response.

How did you hear about this position?

NEOGOV/GOVT Jobs
Linked In
Maryland Association of Counties
National Association of Counties
CEAM
ASCE
Indeed
Employee Referral
Maryland Hispanic Chamber of Commerce
Maryland Recreation and Parks Association (MRPA)
Handshake
Career Fair
Other

If you indicated “Job Fair” or “Other” in the previous question, please indicate which job fair you attended and specifically how you became aware of this position. Otherwise, indicate “N/A.”

Which of the following best describes your level of proficiency with Microsoft Office?

Beginner
Intermediate
Advanced
None

Are you aware that this position requires you to function as “essential personnel” meaning that you are expected to work during inclement weather, emergency situations, County holidays and on an on-call basis?

Which of the following best describes your level of proficiency with ActiveNet?

Beginner
Intermediate
Advanced
None

Do you possess a valid driver’s license?

I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my e-mail address, and my contact telephone numbers. My failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information visit www.governmentjobs.com, click on the “career seekers” link, and follow the prompts.

I have read and understand the language outlined above.

I certify that the information submitted in this application is true and correct to the best of my knowledge. I understand that providing false, erroneous, and/or misleading information may result in elimination from the hiring process and termination of employment if hired.

I have read and understand the language outlined above.

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