Salary: $68,123.00 – $80,044.00 Annually
Location : Chesterfield, VA
Job Type: Full-Time
Job Number: 24-00094
Department: Social Services
Opening Date: 07/24/2023
Closing Date: 8/6/2023 11:59 PM Eastern
Minimum Qualifications
Customer Experience: It’s Our Business, It’s Our Passion.
The Chesterfield-Colonial Heights Department of Social Services is seeking to hire a Benefit Programs-Title IV-E Supervisor to help individuals and families in Chesterfield County and Colonial Heights navigate Title IV-E Foster care and Benefit Programs services while providing excellent customer service
What You Do and How You Do it:
The Benefit Programs- Title IV-E Supervisor works to coach and train staff to achieve performance excellence; manages change and facilitates adjustments necessary for the team to embrace changes in practice and program policies and procedures.
The Supervisor develops efficient workflow for ongoing program development. Reviews and evaluates program effectiveness using data and various program evaluation methods; makes decisions on complex cases; handles difficult and unusual cases; serves as liaison to other agencies and workgroups; monitors expenditures of the unit’s programs; manages an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required. Perform other work as required.
Here’ s What You Need:
Bachelor’s degree in Social Services or a related Human Services field and five years of eligibility experience, including one year of experience in a lead or supervisory role; or an equivalent combination of training and experience. Two years of experience in Title IV-E preferred.
- Knowledge of the principles of effective supervision
- Knowledge of IV-E foster care, Medicaid, and other Federal, State, and local regulations
- Knowledge of public assistance programs such as Supplemental Nutrition Assistance Program, Temporary Assistance for Needy Families, Child Care, General Relief, and Refugee Assistance
- Broad awareness of current trends in management consulting, organizational development, and administration of public and private for-profit organization
- Strong computer skills (Microsoft Office Suite and database applications)
- Consistent excellent customer service and interpersonal skills to serve a culturally diverse community
- The ability to communicate clearly, tactfully, and efficiently, both orally and in writing
- The ability to schedule and manage high-volume workloads to meet established deadlines
- Superior planning and organizational skills
- Good basic math skill
Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, records must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date. Pre-employment drug testing, FBI criminal background check, and education/degree verification required.
Real Talk
We’ll be honest-you will work hard in this job but having a positive attitude helps you handle it in stride. Much of your job is sitting at a desk using multiple automated systems and supervising staff. You must be comfortable with handling multiple priorities and several interruptions all day. Being a Benefit Programs-Housing Choice Voucher Program (HCVP) Supervisor isn’t for everyone, but if you are committed to making a real difference in the lives of others and are looking for a career rather than a job, we want you on our team.
Still Interested?
Click the “apply” link above to complete and submit an application by August 6, 2023.
Shift
Monday – Friday; 8:30 a.m. – 5:00 p.m.
Work Location
Social Services
For information on county benefits, view