Job Details
Job Location
HAWC – Houston, TX
Position Type
Full Time
Education Level
4 Year Degree
Travel Percentage
None
Job Shift
Day
Job Category
Nonprofit – Social Services
Description
Being a Crisis Hotline Counselor- Sexual Assault at HAWC you will provides crisis intervention, emotional support,danger assessment, safety planning, shelter placement, and information and referral to sexualviolence survivors through a 24-hour sexual assault hotline and hospital accompanimentprogram.
Your Schedule:
- Full Time
- Monday – Friday from 9 a.m. – 6p.m.
- On call one week per month as assigned
- Work Model: hybrid
- Local Travel:0%
Our Total Compensation Package:
- Starting Pay Rate: $18.04 hourly
- Pay schedule bi-monthly
- Medical, Dental, Vision, Life and Disability Insurance Programs
- Generous Paid time Off- 11 paid holidays per year, 3 personal holidays per year, 15 paid Vacation days per year, Approx 7 hours per month of accrued Sick days
- 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee
- Company paid Life Insurance
- Company paid Long Term Disability
- Employee Assistance Program
Imagine a place where your talent can make a meaningful difference in people’s lives. Working at Houston Area Women’s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor’s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.
Qualifications
The Requirements We are Seeking:
- Bachelor’s Degree in social science, psychology, sociology, social work, public health, or criminal justice.
- A minimum of one year of experience working within a social service setting working with vulnerable populations from diverse backgrounds or similar experiences.
- Proficient experience in Microsoft Office (Word, Teams, and Outlook).
- Bilingual in both English and Spanish and can read, write, and speak both languages fluently.
- You have a valid Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personaltransportation.
What you Deliver in this role:
- You provide crisis intervention, emotional support, information & referral, education, support, and advocacy to survivors of domestic and sexual violence via sexual assault hotline and hospital accompaniment program during scheduled hours and on-call as scheduled or needed.
- You conductdanger assessments and creates safety plans with survivors in high-risk cases.
- You provide shelter screenings and coordination of shelter placement and emergency transportation of clients.
- You make CPS and APS reports as required and needed.
- You coordinate internal and external client programs as available and needed.
- You keepaccurate client, hotline, and hospital records. Completes data entry and prepares monthly reports.
- You communicate with on-call staff including supervisors, crisis hotline counselors, hospital accompaniment counselors, and answering service operators and community partners.
- You communicate with Supervisors and other Hotline staff on the team regarding case management and other issues.
- You attend mandatory weekly meetings, continuing education training with the Manager of Hotline & Crisis Intervention Services, All Department Staff Meetings, and/or meet individually as needed or assigned.
- Other duties as assigned. Should such duties become routine, the job description will be reviewed and revised.
What Skills and Assets you bring, and more:
- Excellent attention to details
- Demonstration of professional objectivity and appreciation for confidential information
- Ability to follow instructions and to adhere to policies and procedures
- Ability to prioritize tasks to meet individual and team deadlines
- Has a growth mindset and is a good team player
- Strong communication skills, both verbally and in writing.
When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.