Posting Details (Default Section)
Position Title Bookstore Supervisor
Special Instructions to Applicants
Note: New employees will be placed at the first step which is $83,964.00 per year, second step $88,236.00 per year or third step at $92,712.00 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $102,234 per year is reached on the salary schedule.
Yearly Salary: $83,964.00 (Step 1) – $102,324.00 (Step 5)This position supports working in both Pittsburg and Brentwood campus locations.
Our Vision for Social Justice
We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live.
The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions.
Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet, we are steadfast in our diligence to forge ahead to advance this vital mission.
Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds; students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first-generation families.
The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps.
If you are committed to social and racial justice and if you are interested in joining a community dedicated to solving these inequities through education, please apply.
Recruitment Type: Open (Internal and External applicants)
Location Los Medanos College
Posting Number 0001905
# of Openings 1
Range 68
Salary $83,964.00 Step 1 – $102,324.00 Step 5 per year (see special instructions for step placement)
Position Status Permanent
Overtime Status Non-Exempt (eligible)
Position Full-Time
If temporary, employment duration: N/A
# of Hours Scheduled Per Week 40
Work Schedule By Day and Work Hours
Monday – Friday 8:45 am – 5:15 pm
Summer Hours: 7:00 am – 5:30 pm
Shift Differential % N/A
# of Months 12
Non-work Periods: N/A
EEO Job Category Executive/Administrative/Managerial
Employee Group Supervisor
Department L2001-LMC Bookstore
Position Definition
Under general supervision, supervises, coordinates and assists in the daily operations of the bookstore including the e-commerce web site; oversees the shipping and receiving function, monitors off-site customer service functions related to the bookstore; prepares a variety of sales records and reports; and performs related duties as required.
Distinguishing Characteristics
N/A
Examples of Duties/Essential Functions
Duties/essential functions may include, but not be limited to, the following: Supervise, coordinate and assist in the daytime and evening bookstore operations, the shipping and receiving function, and off-site customer service functions. Develop and maintain the bookstore e-commerce web site; use site to track books ordered, dropped or part of buy-back program; promote the use of site for advertisement underwriting by book publishers. Create, recommend, implement and revise a variety of policies and procedures related to loss prevention, shipping and receiving, customer service, and general store operations. Recommend products and services to be offered by the bookstore; research product availability and pricing to meet campus needs. Gather, compile, recommend and input projected cost data for annual bookstore budget. Receive and respond to customer inquiries and concerns; resolve disputes in accordance with best business practices and approved procedures. Oversee shipping and receiving operations; organize function to meet space and product needs; streamlines procedures to improve efficiency. Participate in long-range planning activities. Set up cash trays; prepare daily sales reports; record sales transactions by department; reconcile cash statements; processes refund requests. Maintain store supplies; order replacement items as needed. Develop promotional materials including calendars and store displays. Prepare, analyze, and generate statistical records, logs, and files related to ordering, sales, income, and expenditure data. Assist in selecting new staff; train, evaluate and provide work direction to assigned staff; develop work schedules; prepare and conduct performance evaluations; recommend and document corrective action as required. May serve as Bookstore Manager in the supervisor’s absence. Perform related duties as required.
Minimum Qualification-Education/Experience
Education/Training: Equivalent to the completion of an AA degree from an accredited institution of higher education, supplemented by course work in accounting and merchandise display. Experience: Three years of experience performing responsible duties related to the design and provision of services in a bookstore setting that included ordering books, materials and supplies.
Minimum Qualification-Knowledge Of
General bookstore operations, accounting systems and ordering procedures; record keeping requirements; statistical and sales report preparation methods, components and uses; principles and practices of supervision; related bookstore products, services and pricing; advertising underwriting principles and practices related to e-commerce sites; loss prevention methods and techniques; customer service principles and practices; shipping and receiving practices and procedures; principles of long-range planning; cash reconciliation; setting up cash trays; preparing daily sales reports; recording sales transactions by department; reconciling cash statements; processing refund requests; design principles for promotional materials and store displays.
Minimum Qualification-Skill To
N/A
Minimum Qualification-Ability To
Develop an effective e-commerce site, bookstore displays, promotional materials; purchase and maintain needed items, products and services at best prices for store and customers; streamline procedures related to assigned areas; hire, train, supervise, schedule and evaluate staff; prepare and maintain accurate records, logs, files and reports; minimize bookstore losses through effective loss control policies and procedures; communicate effectively, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of performing duties.
Desirable Qualifications
- Knowledge and experience using Nebraska Book Company ( PRISM ) point of sale and inventory control systems.
- Knowledge of physical inventory procedures.
- Ability to establish priorities in handling a variety of tasks with minimal supervision.
- Demonstrated sensitivity to and ability to work with diverse, racial, ethnic, gender, disabled, and cultural populations.
Job Open Date: 08/10/2023
Job Close Date: 09/12/2023
Open Until Filled No
Foreign Degree and Credit Statement:
In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services ( NACES ) agency www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.
About Us
About the District
The mission of the Contra Costa Community College District is to transform lives by providing outstanding learning opportunities that nurture and empower all students to achieve their educational goals. The dedicated faculty, classified professionals and administrators in the District are committed to core values and action that promote excellence in learning and equitable student success. The District is committed to hiring and developing a diverse staff that understands that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive role models for all students; and creates an inclusive and supportive educational work environment for its students, employees, and the community it serves.
Located in Contra Costa County, in the beautiful and diverse San Francisco East Bay area, the District serves the 1 million residents of the County through education, business partnerships and service in the community. The District first opened its doors in 1949 and is the second oldest and eighth largest multi-college community college district in California. The District consists of three colleges and two centers; Contra Costa College in San Pablo; Diablo Valley College in Pleasant Hill; Los Medanos College in Pittsburg; and the centers in Brentwood and San Ramon. The District Office located in downtown Martinez, supports the mission and functions of the colleges.
As evidenced by the rich diversity in Contra Costa County, the District enrolls a highly diverse student population. Serving over 50,354 students a year, in 2019-20 fiscal year the demographic make-up of the students was 9% Black/African American; 17% Asian/Pacific Islander; 35% Hispanic/Latino; 26% White/Caucasian; and 13% Other.
The District actively encourages a diverse pool of applicants to serve the dynamic student population and work collaboratively with existing colleagues that are equally dynamic and diverse.
Contra Costa College
Contra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 69 years. Most of the 10,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment.
Diablo Valley College
DVC is committed to increasing student success. The college has distinguished itself as one of the nation’s most successful community colleges by offering incomparable transfer opportunities and exceptional career-technical programs. In both Pleasant Hill and San Ramon, a diverse student body engages with high-quality instruction and support services designed for excellence and equity in student learning. DVC’s career-technical programs keep pace with emerging technologies and skill requirements, while unparalleled transfer programs prepare students to be successful in four-year colleges and universities. DVC continuously ranks among the top transfer pathways to UC Berkeley.
Los Medanos College
Los Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.
Employee Benefits:
Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.
Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.
Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.
Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).
Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.
Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and/or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply: Local 1 has a one-time initiation fee of $45.00 and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $2.50. (All confidential, supervisory and management positions are exempt from union membership)
For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:
Classified Employees Local 1 Contract (Article 20-Benefits):
https://www.4cd.edu/hr/localonecontract/2019-2022%20Local%201%20Contract.pdf
Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):
https://www.4cd.edu/gb/policies-procedures/manuals/MSC_08.pdf
POST OFFER PRE-PLACEMENT EVALUATION PROGRAM (PEP)
All job offers of employment are conditional upon the applicant’s satisfactory results of the Post Offer Pre-Placement Evaluation Program. This involves a physical strength test to demonstrate a minimum level of strength to perform the essential duties of the job. There is no charge for this service. Please do not make an appointment for testing until you have received notification from the Human Resources Department after a job offer is extended. The positions we currently evaluate are: Building Maintenance Worker, Custodian I and II, Lead Custodian, Cook, Food Services Assistant, Food Services Supervisor, Food Services Supply Clerk, Food Services Coordinator, Grounds Worker/ Gardener I and II, Senior/ Lead Grounds Worker/Gardener, Lead Maintenance Mechanic, Senior Equipment Maintenance Worker. If you are not hired in a listed classification, you may disregard this notification.
ADA Accommodations:
In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to slever@4cd.edu. For administrative purposes, requests must be made at the time of application.
COVID-19 Information
N/A
Quicklink https://www.4cdcareers.net/postings/9834
Diversity Statement
It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Please tell us how you meet the minimum qualifications of: (a) EDUCATION/TRAINING: Equivalent to the completion of an AA degree from an accredited institution of higher education, supplemented by course work in accounting and merchandise display; (b) EXPERIENCE: Three years of experience performing responsible duties related to the design and provision of services in a bookstore setting that included ordering books, materials and supplies.
(Open Ended Question) - * Describe your experience hiring, scheduling, training and supervising staff.
(Open Ended Question) - * Describe your experience providing excellent customer service to a diverse population of students and staff.
(Open Ended Question)
Required Documents
Required Documents
- Cover Letter
- Resume/CV
- Unofficial Transcript (must show degree(s) conferred)
Optional Documents
- Application for Equivalency
- Unofficial Transcript 2
- Unofficial Transcript 3
- Unofficial Transcript 4
- Foreign Degree Evaluation Form (NACES Approved Agency)