Overview
The Snapdragon Stadium Box Office is looking to build our ticket office event day staff. We are looking for friendly, motivated individuals to work the ticket sales windows at the Box Office on event days. As a ticket seller, you will assist all patrons on event day with purchasing tickets at walk up and troubleshooting potential ticket issues they may have.
This role will pay an hourly wage of $18 to $ $20.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Use a computerized ticketing system for walk up ticket sales on event day
- Accurately processes payments for tickets while following all proper box office selling and payment procedures.
- Provide a high level of customer service and tactfully resolve ticketing issues with the general public
- Assist general public with accessing, transferring and accepting tickets via mobile ticketing prior to entering Snapdragon Stadium
- Other duties as assigned
Qualifications
- High School graduate or equivalent.
- Previous retail and/or customer service experience
- Strong problem-solving skills
- Experience handling cash preferred
- Engaging, enthusiastic, and able to keep that same composure in a fast-paced environment
- Ability to work evenings and weekends as required.
- Punctual and reliable attendance
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.