Company Description
Join us and make YOUR mark on the World!
Are you interested in joining some of the brightest talent in the world to strengthen the United States’ security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.
We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is essential to innovation and creativity for continued success of the Laboratory’s mission.
Pay Range
$104,370 – $129,588 (E01.3) Annual
Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay including education, experience, the external labor market, and internal equity.
Job Description
We have an opening for a Business Analyst/Learning Specialist position to provide a full range of services, such as process analysis, planning, designing, developing, and coordinating new and existing training programs to address training and process knowledge gaps for the Office of the Chief Financial Officer (OCFO) staff and other professionals with fiduciary responsibilities throughout LLNL.
You will use a systematic approach to business process analysis, skill gap analysis, training, and instructional design for adult learners, to analyze the present state environment to create future-state approaches ultimately building advanced training programs leveraging human-centered design, web- and instructional-development apps, and multi-media tools to support the foundational and process learning needed for improved financial skills and staff development.
This position is in the Office of the Chief Financial Officer and reports to the OCFO Chief of Staff.
Telecommuting hybrid option is available for this position, required to work on-site a minimum of 1-2 days per week.
In this role you will
- Independently analyze present-state of business processes and workflow, develop alternative future-state approaches, and facilitate implementation of new or enhanced business solutions to include documentation, training and mentoring of others on new processes and policies.
- Develop and implement strategies for addressing process/knowledge gaps, including processes that cross functions; monitor the progress and impact of changes by analyzing effectiveness of communication and implementation efforts.
- Leveraging ADDIE (Analysis, Design, Development, Implementation, and Evaluation) methodology, analyze complex content, target audiences, job tasks and learner environments to identify appropriate instructional strategies, define learning objectives, monitor changes in procedures and policies, discover lessons learned, audit findings for impact, and revise training materials.
- Design and develop engaging in-person, virtual, and self-paced learning experiences for complex communications and content including text, scripts, graphics, video, audio, test questions, instructor guides, participant materials and supporting web pages.
- Develop and produce virtual presentations using Webex and assist internal facilitators with attendance, course materials, and presentation needs.
- Leads and prepares project plans with effort estimation. Complete change implementation efforts per established project plans.
- Leverage existing content where practical for development initiatives, stay current and expand knowledge of instructional design, learning industry trends, learning systems and related technology such as business process analysis, web-based design methodologies, and adult education.
- Effectively engage with all levels of management and employees to establish appropriate program objectives supporting business process knowledge and change to include conducting interviews and collaborating with subject matter experts (SMEs) to quickly assess, design, develop and deploy instructor-led, web-based, and on-the-job training and support materials.
- Perform other duties as assigned.
Qualifications
- Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
- Bachelor’s degree in Business, Finance, Accounting, Instructional Design, Education Technology, or related field; or equivalent combination of education and related experience.
- Experience in business process analysis and developing documentation and training materials. Financial industry experience desired.
- Effective verbal and written communication, interpersonal facilitation, and collaboration skills necessary to assess, write, edit, present, explain, advise, influence, and communicate complex information to all levels of personnel.
- Extensive expertise using interpersonal skills to effectively explain, negotiate, persuade and build consensus among diverse stakeholders; demonstrated ability to establish and maintain effective working relations with all levels of personnel.
- Experience in managing instructional design and learning development projects from inception to delivery that focus on the integration of adult learning principles and models (e.g., ADDIE, SAM, and Kirkpatrick’s Levels of Evaluation).
- Expertise in e-Learning development and support applications, such as Articulate 360, Snagit, Camtasia, Adobe Acrobat Pro, Adobe Illustrator, and Adobe Photoshop. Serves as a specialist with expertise in productivity software (e.g., MS Excel, MS PowerPoint, SharePoint, etc.), and virtual presentation platforms (e.g., Webex, Microsoft Teams, etc.)
- Experience applying strong analytical, decision-making, critical-thinking and project management skills.
- Effective organization, project-management, and self-management skills with detail orientation necessary to manage multiple concurrent projects in a dynamic environment while providing high-level customer service and follow-through.
- Experience working both independently and in a team environment/matrixed organization with a broad cross-section of people and organizations, and the ability to manage complex projects/tight deadlines.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Position Information
This is a Career Indefinite position, open to Lab employees and external candidates.
Why Lawrence Livermore National Laboratory?
- Flexible Benefits Package
- 401(k)
- Relocation Assistance
- Education Reimbursement Program
- Flexible schedules (*depending on project needs)
- Inclusion, Diversity, Equity and Accountability (IDEA) – visit https://www.llnl.gov/diversity
- Our core beliefs – visit https://www.llnl.gov/diversity/our-values
- Employee engagement – visit https://www.llnl.gov/diversity/employee-engagement
Security Clearance
This position requires a Department of Energy (DOE) Q-level clearance. If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.
Pre-Employment Drug Test
External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.
How to identify fake job advertisements
Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.
To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf
Equal Employment Opportunity
We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.
We invite you to review the Equal Employment Opportunity posters which include EEO is the Law and Pay Transparency Nondiscrimination Provision.
Reasonable Accommodation
Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.
California Privacy Notice
The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.