Job Title: Business Systems Analyst
Job Functions:
- Gather user requirements:
- Develop a deep understanding of the business needs and related processes.
- Organize, lead, and prepare requirements definition sessions with stakeholders.
- Document complex business problems and translate them into business requirements and functional solutions.
- Provide appropriate documentation for different audiences and objectives, such as User Stories, BPMN, Wireframes, UML, and PowerPoint.
- Document and confirm business requirements with clients.
- Collaborate with the Scrum team/technical staff/source application teams:
- Effectively communicate business requirements to technical staff.
- Assist in designing the proposed technical solutions.
- Break down business requirements into concise JIRA tickets (Epics, User Stories, Tasks) and define Acceptance Criteria.
- Answer questions and resolve ambiguities for developers and QA Engineers during development.
- Ensure that the software aligns with project objectives and customer expectations.
- Act as the main point of contact for communication between the project team and source system owners.
- Data analysis:
- Understand the data available in source systems and the data needs of the required solution.
- Prepare data mapping and interface contract documents.
- Analyze data to identify trends and patterns.
- Assess data quality, identify gaps, and potential problems for the solution.
- Develop reports and presentations to communicate findings to stakeholders.
- Assist in preparing the cutover and data migration plan.
- Provide ongoing application support:
- Document and track reported problems and issues with the application throughout different test phases and after go-live, escalating problems when necessary.
- Research and resolve issues related to application defects and coordinate resolutions.
- Assist user management in defining required changes in business processes and document the required changes.
- Create application documentation for end-users and technical staff, providing training as needed.
- Effectively manage time and priorities:
- Complete deliverables on time with limited supervision.
- Manage multiple work streams, assess priorities, and deliver accurate work products.
- Proactively resolve time conflict issues, working with direct management, project managers, and the user community.
- Develop meeting agendas and conduct meetings, documenting issues discussed and assigned action items.
Job Requirements:
Essential:
- Bachelor’s degree in Business Administration, Computer Science, or a related field.
- 5+ years of experience in business systems and/or data analysis.
- Experience in gathering specifications for web-based applications in large development projects.
- Experience working in Agile teams.
- Strong data analysis skills.
- Strong understanding of business systems analysis and design techniques.
- Expertise in writing requirements and technical documentation.
- Proficiency with tools like Jira, Confluence, Teams, SharePoint.
- Strong SQL and Excel skills.
- Solid understanding of data modeling, web (UI/UX), and API development.
- Experience with AWS, Redshift, authentication, and authorization technologies is a plus.
- Eager to learn.
- Strong critical thinking and problem-solving skills.
- Detail-oriented and capable of delivering a high level of accuracy.
- Strong communication and organization skills.
- Team player, capable of working independently.
- Ability to work efficiently and meet deadlines in a fast-paced environment.
- Willingness to work flexible hours for collaboration with the offshore team.
Desirable:
- Entertainment industry/royalties experience.
- SAP FI experience.
Pay: Up to $74/hr
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