We are a national virtual care solution, built to drive consistent high-quality primary care. Our work pushes the boundaries of what is possible in healthcare. The Hydrogen Solution blends the use of AI technology, secure text, and video. We provide comprehensive primary care services to diagnose and treat dozens of chronic conditions, without in-person care, which makes us unique, as we eliminate the friction that feeds the primary care gap. We are encouraged to be curious, collaborate, and turn ideas into solutions that can make healthcare better for all.
In addition to using your interpersonal skills to manage the relationships with our care delivery partners you will be responsible for drafting contracts, overseeing the agreement and amendment process, and acting as an escalation point for any Care Delivery Partner-related issues. You can expect to work closely with various teams, ensuring exceptional customer service for both internal and external clients while meeting contracting deadlines.
Compensation Range: $110,000 – $130,000, please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
What You Will Be Doing:
Contract Management and Negotiation:
- Initiating, negotiating, and finalizing contracts with digital health companies for care delivery services.
- Managing and supporting the agreement and amendment request and preparation processes.
- Coordinating appropriate business and legal review/response of negotiated documents.
- Ensuring that all contracts with Care Delivery partners are compliant with company policies and regulations
Care Partnership Development and Strategy:
- Developing and executing a long-term partner strategy that aligns with the company’s overall business goals.
- Identifying and recruiting care delivery partners based on network needs.
- Staying up-to-date with industry trends and emerging technologies related to digital health companies.
- Providing regular updates to senior leadership on the performance of Care Delivery partners and new developments in the digital health space.
Operational Improvement and Efficiency:
- Facilitating the design, development, and implementation of new care delivery partners and/or operational controls, performance metrics, and business processes.
- Analyzing and communicating the financial impact of contract terms, payment structures, and reimbursement rates to providers.
- Managing budgets related to Care Delivery partner contracts and ensuring financial targets are met.
- Improving internal Playbooks, including key processes around customer engagement, quality, onboarding, and vendor operations.
Requirements
- Bachelor’s degree in business, marketing, or a related field
- 5+ years of experience in project management, sales, or customer service in the healthcare industry
- Strong communication and relationship building skills
- Experience working with partner organizations preferred
- Ability to manage multiple projects simultaneously
- Proficiency with project management tools and software
- Ability to work independently and as part of a team
Benefits
- Fast growing startup in healthcare technology
- Tech suite powered on cutting edge artificial intelligence
- 13 company holidays, 2 floating holidays
- 10 additional company wide 3-day weekends per year
- Hybrid and remote work environment with offices in Dallas and Chicago
- Competitive benefits, including major medical, dental, and vision plans, paid time off, performance bonus plan, 401k with employer match, plus supplemental insurance options