JOB DESCRIPTION
JOB TITLE: Case Manager
DEPARTMENT: Supportive Housing
FLSA: Non-Exempt
LOCATION: Tremont Residences, Bronx, NY
REPORTS TO: Program Director
SALARY: $42,000 TO $47,000 PER YEAR
SUMMARY:Directly provides counseling, case management and other supportive services to meet the needs of the residents at Tremont Residences, which will house 71 individuals with a severe persistent mental illness. Services provided include crisis intervention and behavior management.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Responsible for individual caseload
- Responsible for assisting low income families if needed
- Participates in clinical team meetings to discuss individual cases and general client progress
- Responsible for providing linkages with community resources, counseling and support
- Maintains all required documentation including progress notes, service participation and submits all in a timely manner.
- Refer and connect participants with services in the community according to their needs
- Conducts assessment of needs and helps participants develop short and long term goals
- Identifies program needs and makes recommendations
- Organize and facilitate groups
- Provides supportive counseling, crisis intervention and stabilization as needed.
- Communicates with all collateral agencies and programs to ensure participants’ compliance with services, esp. mental health and substance abuse.
- Conducts/participates in unit inspections
- Expected to collaborate in the house keeping of the building
- Collaborate with Property Management, Facilities and Security to ensure safety for the residents and staff
- May require some after hour’s follow-up in emergency situations.
- Perform related tasks as assigned.
EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENT:
Bachelor’s degree in Human Services field preferred, with 2 years’ experience working in a similar setting and/or working with the substance abuse, mental health and homeless populations. Bi-lingual Spanish a plus. Ability to work some evenings and occasional weekends. Excellent and demonstrated writing ability and strong oral communication skills. Must have knowledge and skill in the use of computer software applications for drafting documents, data management and tracking. Experience in crisis intervention techniques and strength-based interventions.
AGENCY PROFILE & EMPLOYEE EXPECTATIONS:
Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission – Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):
The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.