CASE MANAGER, NF-0187-04 (NOT TO EXCEED 3 YEARS)

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Duties

What to Expect

  • Provides comprehensive case management services in support of ensuring clients receive timely, efficient, and effective clinical services in the areas of general mental health and domestic violence.
  • Schedules client appointments and monitors to ensure attendance, both with clinical provider appointments, and various other rehabilitative treatment assignments (e.g., group therapy and education classes).
  • Ensures follow-up services for clients are provided.
  • Maintains up-to-date, accurate and complete records for all clients.
  • Monitors for quality assurance with respect to agency service delivery and records management.
  • Briefs and updates clients and Commands regarding case status, FAP Incident Determination Committee (IDC) findings, and periodic case reviews.
  • Communicates regularly with various Commands FAP Officers regarding client case status and FAP recommendations to the Command.
  • Conveys to Commands the request for the issuance of a Military Protective Order (MPO) to ensure safety, as may be warranted per clinical assessment and evaluation in particular instances.
  • Serves as Command liaison in transferring or receiving active or closed FAP cases between Commands due to permanent change of station (PCS) orders of service members.
  • Provides educational briefs to Commands regarding FAP services and monitors Commands completion of required FAP trainings.
  • This is a white-collar position where occasional lifting up to 20 lbs may be required.
  • Performs other related duties as assigned.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

What are we looking for?

  • Successful completion of a full 4-year course of study in human services or related field leading to a bachelor’s degree, from an accredited college or university is required.
  • Four years of experience in human services, social sciences, or related field, with four years of specialized experience in case management.
  • Must possess and maintain a valid driver’s license.
  • Successfully complete a criminal history background check.
  • Ability to use a computer and various software.
  • Ability to communicate effectively, orally and in writing.

Additional information

GENERAL INFORMATION:

Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a Tier 1 (T1) Level Background Check Investigation. For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws.

Vacancies may be filled by methods other than internal competitive procedures when it appears that the best qualified person can be obtained from other sources. To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or full-time department of defense non-appropriated fund employee.

Individuals selected for a Not to Exceed (NTE) position may be converted to permanent noncompetitive.

CONTACT US:

For questions related to a specific position or the application process please contact us at:

Human Resources Division
Marine Corps Community Services, Lejeune-New River
(910) 451-JOBS | mccslejeune-newriver.com/jobs
Email questions to:
lejeune.vacancies@usmc-mccs.org (applications nor documents will not be accepted via email) for technical difficulties navigating through or using the Career Page send an email to mccscareers@usmc-mccs.org

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
    • Stability of Federal Civilian Service
    • People with passion for doing work that matters
    • Quality of Work Life Balance
    • Competitive Pay
    • Comprehensive Benefit Packages
    • Marine Corps Exchange and Base Facility Privileges

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
    • Stability of Federal Civilian Service
    • People with passion for doing work that matters
    • Quality of Work Life Balance
    • Competitive Pay
    • Comprehensive Benefit Packages
    • Marine Corps Exchange and Base Facility Privileges

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

    Varies – Review “OTHER INFORMATION”

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    For Virtual Instruction on How to Apply, Visit https://vimeo.com/596581886/7239bcca6e

    STEP 1 – Qualify with Application and/or Resume.

    You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start and end date, pay grade (as applicable) for each position listed.

    All volunteer positions must also include the total weekly hours worked during position start and end date.

    There is an education requirement. Step 3 must also be completed to qualify.

    STEP 2 – Submit application and/or upload resume online at:https://careers.usmc-mccs.org/

    STEP 3 – College Transcript(s) (REQUIRED)

    A 4-year degree from an accredited college/university in human services or related field is required for this position. For consideration, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/. Applications received without college transcripts will be ineligible for consideration.

    STEP 4 – If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/.

    STEP 5 – Before you press “Submit Application“, be sure all requested documents have been attached or uploaded.

    It is the applicant’s responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.

    Resumes/applications emailed or mailed will not be considered for this vacancy announcement.

    Agency contact information

    MCCS LEJEUNE-NEW RIVER

    Phone

    910/451-5627

    Email

    lejeune.vacancies@usmc-mccs.org

    Address

    MCCS LEJEUNE-NEW RIVER MCCS LEJEUNE-NEW RIVER MARINE CORPS COMMUNITY SERVICES CAMP LEJEUNE, NC 28547 USA

    Next steps

    All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Varies – Review “OTHER INFORMATION”

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

For Virtual Instruction on How to Apply, Visit https://vimeo.com/596581886/7239bcca6e

STEP 1 – Qualify with Application and/or Resume.

You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start and end date, pay grade (as applicable) for each position listed.

All volunteer positions must also include the total weekly hours worked during position start and end date.

There is an education requirement. Step 3 must also be completed to qualify.

STEP 2 – Submit application and/or upload resume online at:https://careers.usmc-mccs.org/

STEP 3 – College Transcript(s) (REQUIRED)

A 4-year degree from an accredited college/university in human services or related field is required for this position. For consideration, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/. Applications received without college transcripts will be ineligible for consideration.

STEP 4 – If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org/.

STEP 5 – Before you press “Submit Application“, be sure all requested documents have been attached or uploaded.

It is the applicant’s responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.

Agency contact information

MCCS LEJEUNE-NEW RIVER

Phone

910/451-5627

Email

lejeune.vacancies@usmc-mccs.org

Address

MCCS LEJEUNE-NEW RIVER MCCS LEJEUNE-NEW RIVER MARINE CORPS COMMUNITY SERVICES CAMP LEJEUNE, NC 28547 USA

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request
Job Category
Social Services
Job Type
Full Time/Permanent
Salary
USD 27.37 - 27.37 per hour
Country
United States
City
Jacksonville
Career Level
unspecified
Company
usagov
JOB SOURCE
https://www.usajobs.gov/job/740568800