Overview
The Catering Manager oversees catering events throughout The Ranch and Budweiser Events Center, and assists in managing restaurant and premium suite F&B operations. The Catering Manager will report directly to the Premium Services Manager and will assist in the training and management of Premium and Catering employees. The Catering Manager will work closely with the Premium Services Manager, clients, and staff to ensure successful execution of events to the standard of OVG Hospitality, clients, and guests.
The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This role will pay a salary of $50,000 to $55,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities
- Assists in the overall effective management of catered events
- Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
- Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
- Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
- Assists in generating employee schedules and verifies employee time as required.
- Inventory management, ordering, inventory reconciliation
- Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
- Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
- Troubleshoots problems during events in a calm and positive manner.
Qualifications
- Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Experience working in fine dining/premium food & beverage a plus
- Ability to work in a fast-paced environment and remain focused on multiple tasks at once
- Excellent time management and organizational skills required
- ServSafe Alcohol Certification required
- Familiar with inventory cost control and menu planning.
- Basic computer proficiency: Excel, Word, Outlook
- Working knowledge of Point of Sale and timekeeping systems.
- Cash handling abilities; basic math skills including significant number manipulation.
- Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
- Excellent verbal and written communication skills.