Overview
The Back Stage Catering Manager provides support and assistance with all talent back stage at the Dr Phillips Center. The Back Stage Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Back Stage Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Back Stage Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer) aptitude required.
This role will pay a salary of $60,000 to $65,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities
- Assists in the overall effective management of Back Stage Catering operations.
- Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
- Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
- Assists in working within show budgets to ensure required rider requests are meant.
- Shop for each indivual talent for all three theaters.
- Assists in making sure all serve safe regulations are meant.
- Generates event employee schedules and verifies employee time as required.
- Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
- Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and talent.
Qualifications
- Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- three to five (3-5) years of experiefcne in catering or craft services
- Nationally recognized, advanced food service sanitation training course certification.
- Familiar with inventory cost control and menu planning.
- Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
- Cash handling abilities; basic math skills including significant number manipulation.
- Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
- Good verbal and written communication skills.
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.