Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The Catering Sales Coordinator is responsible for supporting the Assistant General Manager (AGM) of Catering and
the Catering Sales Department with administrative and operational functions related to providing support for catered
functions and other duties as assigned. Will provide support to Arena managers as assigned. This position will be
required to maintain excellent attendance.
This role will pay an hourly wage of $23.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Participates in weekly BEO meetings and staff meetings, as required, to help facilitate excellent
communication of information between teams.
• Responsible for submitting finalized Banquet Event Orders (BEOs) to the AGM and Executive Chef.
• Send out daily change sheet.
• Maintain department BEO book.
• Assist in signage needs for all catered and concession events.
• Generates BEO’s on social and small corporate business.
• Provide support on-site at catered functions as directed.
• Maintain event file cabinets.
• Update the Catering Sales department manual as needed.
• Oversees event coordination, with support from AGM/Senior Catering Sales Manager, as final decisionmaker in matters pertaining to event execution including financial and operational matters.
• Responsible for ensuring that contract signatures, cut off dates and estimates are accurate and that all
contracts are processed in accordance with company credit policies.
• Responsible for authorizing and accurately communicating any BEO revisions to appropriate departments.
• Promptly responds to all customer needs and inquiries in an efficient, expedient and professional manner.
• Develops strong customer relations through frequent communication and the use of courteous and ethical
interpersonal interaction.
• Responsible for high-level oversight to ensure successful onsite catered events and customer satisfaction
to encourage repeat business and referrals
• Coordination of event level services to ensure a high level of event holder satisfaction in all pertinent
areas of the event experience.
• Generates event summaries that include service details, possible billing changes and any other significant
information required.
• Provides Department support as a Catering Coordinator as required during vacations or other leaves.
Qualifications
- High school diploma or equivalent
• Associates or higher education degree in Hospitality Management, Business or similar field.
• Degree requirement may be substituted for two or more years’ experience in hospitality management, food
& beverage management, business management or related administrative management position.
• Excellent written communication & interpersonal skills, and ability to work in a fast-paced event driven
environment.
• Intermediate computer skills in a Windows format with experience in MS Word, Excel & Outlook.
• Detail oriented, ability to multi-task and effectively prioritize many tasks.
• Ability to be self-directed and work independently and also as part of a team.
• Ability to work a varied schedule including days, evenings, and weekends to support catered functions.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.