Overview
Under general supervision, the Back of House Supervisor supports the Catering Department and is responsible for all back of house (BOH) areas including cleaning, organization and set-up before, during and after events. This position is responsible for reviewing Banquet Event Orders pulling and staging all equipment based on these documents prior to event set-up; and ensure the catering / banquet equipment is maintained, stored and inventoried. Oversee the cleaning & sanitation of the back of house areas and dock. Assist in waste management, recycling, composting and other areas of Catering as directed. Support and provide task direction to BOH employees as directed. The employee must maintain excellent attendance and be available to work an event driven schedule including nights and weekends per business need
This role will pay an hourly wage of $19.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
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- Maintain and oversee a clean and organized back of house area to support the Catering operation
- Responsible for the overall back of house areas cleanliness, organization, and team task productivity
- Maintains consistent communication with managers on assignments, productivity and task completion
- Independently review complex Banquet Event Orders (BEOs) and make decisions based on the information, including forecasting and pulling & setting-up upcoming needed equipment
- Ensuring BOH assigned projects are complete, addressing additional needs with managers
- Place/store equipment in proper storage areas, cleaning and maintaining equipment
- Assist catering team with buffet/event sets and break down
- Reporting equipment damage and/or repairs promptly to a manager
- Assist in keeping dock areas clean and organized, getting additional assistance as required
- Sort and remove trash or compost and clean after usage
- Sweep and/or scrub all floors in the back of house area
- Move carts of dishes from the event floor to the dishroom
- Ensure team’s assigned tasks are complete prior to release from shift
- Supervise a team of BOH employees providing task direction, breaks, lunches & end of night duties.
- Train new and current employees on proper company procedures, projects, set-ups.
- Clean up spills and/or breakage on the event floor
- Assist with food service and / or event execution as directed
- Maintains a positive, professional interpersonal relations with all employees, managers, temporary employees and guests.
Qualifications
- High school diploma or equivalent
- Two or more years of experience working in a restaurant, building maintenance, banquet facility or similar environment
- Ability to consistently read, interpret and make decisions based on complex/long documents
- Attention to fine details and an eye for detail/organization/sanitation
- Consistently have positive interpersonal relations creating positive communications with team members, creating a productive employee climate
- Ability to multi-task and effectively prioritize in a fast-paced event environment
- Independently take initiative on tasks with minimal oversight as well as ability to work with a team
- Experience leading a team preferred
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.