The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.
The Colorado Coalition for the Homeless seeks a Housing Navigator to be responsible for the facilitation of all housing intake processes into CCH housing programs and is responsible for identifying rental opportunities for clients. The Housing Navigator has expertise in the housing portfolio at CCH and acts as a bridge from homelessness to housing for clients. This bridge begins with street outreach and engagement, assessing for program and voucher eligibility, providing the client with housing options based on portfolio availability. The Housing Navigator completes intake paperwork for housing and program participation with the clients. Level of care assessments are coordinated by the Housing Navigator with an Outreach Behavioral Health Navigator and Registered Nurse. The Housing Navigator is responsible for ensuring the client’s needs are met during the transition from homelessness to housing, to include: bridge housing and shelter referral, food and clothing needs, transportation and bus tickets, hygiene items, etc. Housing Navigators provides services wherever the clients are, including in jail, on the streets, at other service providers in the area, or in the office. Services are provided throughout the Denver Metro Area, including Jefferson, Arapahoe, Adams, Boulder, and Denver Counties and in close collaboration with other nonprofit agencies and Community Mental Health Centers. This position is located at 2135 Stout St., Denver, Colorado 80205 and reports to the Housing Navigation Program Manager.
Coalition Benefits
In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:
- Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
- Dental, vision, and flexible spending/dependent care/public transit accounts;
- Free basic life insurance and long-term disability coverage;
- Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
- Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.
Essential Job Functions
- Identifies affordable housing units, develop and maintains positive relationships with local property owners and landlords.
- Conducts and/or assists with housing searches, housing orientations, HQS inspections/lease ups.
- Assists participants with completing housing applications and program intake paperwork either in the office or in the community.
- Demonstrates competency in all data base systems including Homeless Management Information System (HMIS), and Elite and the Electronic Health Record (EHR).
- Serves as a liaison between landlord/property owners, community members, and service providers to help facilitate ongoing supportive services.
- Consults regularly with supervisor regarding training needs, operational issues surrounding intakes, and programmatic needs.
- Networks with community agencies, especially homeless services and employment service providers, for the purpose of coordination, and/or development of services. This might include attending community meetings, committee work, and/or presentations to interested agencies.
- Assists in linking clients to necessary community support services including behavioral health, medical, dental, eye, pharmacy and any other medically necessary resources or community support.
- Attends and participates in OneHome meetings in the community
- Outreaches clients in community to ensure documentation is gathered in timely manner.
- Completes housing packet to include:
- Vital Documents (Birth Certificate, CO ID, SS Card)
- Disability verification
- Documentation of Chronic/Literal Homelessness
- Responsible for the fidelity of the data entered into internal and external reporting systems and tracking tools.
- Understands contractual requirements on the projects they work and collaborates with Program Manager to ensure intake operations are meeting all project targets.
- Identifies goals and strategies to better conduct integrated-care intake procedures, better serving the needs of homeless individuals.
- Partners with Program Manager to complete data delivery to the City of Denver, MDHI, and other investors and community partners.
- Provides reports and updates to CCH Leadership as requested.
- Ensures all verification paperwork is completed as required by law and/or funding sources.
- Provides crisis intervention as required and in collaboration with clinical staff and community partners.
- Meets all requirements for record keeping and usage of software systems, including time management systems, incident reporting systems, and communication systems.
- Ensures smooth transition of client to ongoing clinical and/or case management services, including linking clients with ACT teams, or other appropriate levels of care.
- Serves as liaison between landlord/property owners, clients, and agency providing ongoing supportive services.
- Maintains a work environment that is marked by respect for others, that values inclusiveness, builds workforce diversity, and that fosters cooperation and teamwork.
- Maintains current and complete COVID-19 vaccination(s), as defined by the Centers for Disease Control and Prevention and local health authorities.
- Performs other duties as assigned.
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications Summary
- Bachelor’s degree in a related field required. Experience may be substituted.
- Two years working in field related to housing programs.
WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE
The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.
Other details
- Job Family Social Services
- Pay Type Hourly
- Min Hiring Rate $22.50
- Max Hiring Rate $26.99
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