The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.
ITS/Office of the Chief Information Officer (CIO) is recruiting for one (1) Deputy Commissioner of IT M-VI, to function as the Chief Technology Officer, who will:
• Be responsible for providing sound technical leadership across ITS by setting enterprise technical
strategy and making executive technical decisions to ensure alignment of the ITS’ technical vision
with agency needs.
• Plan the agency’s technology strategy, and roadmap in alignment with the agency’s digital business
strategy, applying expertise in managing large-scale IT organizations, so that the agency’s mission
can be met with the most effective application of the latest technologies available.
• Control the utilization of mainstream and emerging technologies, by keeping abreast of, and applying
where appropriate, technological trends, IT industry best practices IT industry mandates, and
applying trendspotting techniques, to advance business strategy.
• Manage the decisions around which technologies to invest in and procure, by building the business
cases that justify those decisions, to drive technology innovation within ITS.
• Define and implement standards and best practices for digital product development, by applying
expertise in those best practices and standards, to facilitate the development of products that fulfill
the agency’s needs and enable maximum availability of ITS infrastructure and applications.
• Pilot and build digital business platforms and foundational digital capabilities, by engaging specialist
vendors and innovative products, that allow ITS to improve, measurably, its services to the agency
customers and public.
• Direct the strategic design and implementation of an enterprise-wide technology infrastructure, by
managing, directing, and coordinating amongst subordinate senior leaders, such that ITS
infrastructure is kept modern, technological advancements are regularly applied, and therefore
does not pose a risk to the agency’s ongoing operations.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college and four years of progressively more responsible, full-time, satisfactory experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks, at least 18 months of this experience must have been in an executive, managerial, administrative capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, or planning of data processing or in the supervision of staff performing these duties; or
2. Education and/or experience equivalent to “1” above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State’s department of education or recognized accrediting organization and must possess at least three years of experience as described in “1” above, including the 18 months of executive, managerial, administrative or supervisory experience as described in “1” above.
Preferred Skills
• Experience in software development role, information technology role, or related field; management
and leadership role; managing and leading large teams involved in design, development and delivery
of digital business solutions, infrastructure, and networks; designing and guiding solution development;
applying models, tools, and methods; integrating solutions; designing modular architectures; applying
lean startup, Agile and DevOps methods.
• Extensive experience with technology including but not limited to; .Net, C#, SQL, jQuery, Angular,
AWS, IIS, GitHub, Jenkins, Node.JS, Java/C.
• Excellent analytical and time-management skills.
• Business acumen experience; digital business literacy; expertise in relationships, dependencies and
flows of information; trendspotting; mapping technology to business vision, strategy, and roadmap;
broad network of business relationships.
• Team coaching and mentoring; results oriented; collaboration and teamwork; decisiveness; emotional
intelligence; communication; listening and information gathering; out of the box-thinking.
Additional Information
The Human Resources Administration/Department of Social Services offers competitive
salaries and the following benefits:
Generous Pension Plans (The New York Employees’ Retirement System).
401(k) and Roth 457 Retirement Savings Programs.
U.S. Savings Bonds Flexible Spending Program.
Health Benefits, Dental, Vision Coverage, Prescription Drug Program.
Training and Professional Development.
Opportunity for Scholarship; College Savings Program.
Paid Holidays and Generous Annual Leave.
To Apply
Click “Apply Now” Button
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .
Hours/Shift
Managerial Work Schedule
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
POSTING DATE
07/18/2023
POST UNTIL
Until Filled
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.